BMW of Bloomfield

I have never experienced a dealership quite like BMW of Bloomfield. My service advisor, and the staff have ALWAYS been there to help. I have never been disappointed. I and my friends have bought BMW's from Bloomfield. My service advisor, and the staff have ALWAYS been there to help. I have never been disappointed. I and my friends have bought BMW's from Bloomfield, most of us on second and third go round. I would never think of buying any automobile other than a BMW, and would never purchase it anywhere else. More

Rich was very professional and explained the BMW extended vechicle protection program.The vechicle was taken care of right away,the overall experience was painless.Rich called us back when the vechicle was f vechicle protection program.The vechicle was taken care of right away,the overall experience was painless.Rich called us back when the vechicle was finished and we met with Craig the manager, the dealership is a very professioal facility. THANK YOU JIM SIMONSEN More

Rich and BMW of Bloomfield are always extremely courteous and take the time to listen to my concerns. The car is always taken care of and delivered by the date promised and is always nice and CLEAN!!! I love and take the time to listen to my concerns. The car is always taken care of and delivered by the date promised and is always nice and CLEAN!!! I love it when I pick up my car because I know it will be in the condition I expect it to be in. More

I've taken both my cars to Rich for service and other questions and every time I go to him, he takes the time to listen, find out the correct information and make sure things are right with my car. He c questions and every time I go to him, he takes the time to listen, find out the correct information and make sure things are right with my car. He contacts me back quickly with answers to questions, quotes on parts and even status of the vehicle so I do not have to worry about following up with him. I basically drop off the car and just wait for him to call so I can pick up and in the meantime there is little to worry about with it. More

This is my first time coming to here for service. I called this morning and needed service ASAP they were able to accomodate me. All the staff have been very friendly. They even ordered lunch for the called this morning and needed service ASAP they were able to accomodate me. All the staff have been very friendly. They even ordered lunch for the customers. You are the best. Excellent Customer Service More

Great service! Kevin and his uncle (the manager) were the best! They help me and my wife understand the ins and outs of the car while at the same time they were keeping our two kids entertained. Kevin even s best! They help me and my wife understand the ins and outs of the car while at the same time they were keeping our two kids entertained. Kevin even sync my phone with my new car!! I am recomending them to all my frinds! More

The professionalism and friendliness of the staff was unmatched. Made the car buying experience calm and pressure-free. Kevin was extremely helful and knowledgable as was the manager Charles. They hel unmatched. Made the car buying experience calm and pressure-free. Kevin was extremely helful and knowledgable as was the manager Charles. They helped us find the perfect BMW. Thanks again! I would definitely recommend this dealership. More

This dealer made owning a BMW possible. They were very courteous. The maintenance plan l was offered was unbeatable. I brought my car in for oil change and my car was washed in addition. My 528xi is highw courteous. The maintenance plan l was offered was unbeatable. I brought my car in for oil change and my car was washed in addition. My 528xi is highway happy. When l take the fast lane, this dealer gave me exactly what l needed More

You walk into relaxed environement. There was no pressure to buy or make commitment on the spot. Very friendly and professional salesman and management. Car was ready as promised on time. I appreciate all th to buy or make commitment on the spot. Very friendly and professional salesman and management. Car was ready as promised on time. I appreciate all the help from Mr. Fahmi, Ahmed, and Kevin. I will be happy to go back again. I strongly recomend them. More

Best service I have ever had in a dealership. I made an inquiry online one day before going to the dealership and received their response email/phone call early next day morning saying that they are pretty inquiry online one day before going to the dealership and received their response email/phone call early next day morning saying that they are pretty confident to get the number I wanted. So we (my wife and I) went there 2 hours later. Kevin and Charles worked with us and they did not push anything we didn't want to us! Kevin and us built a car online with only the option we wanted without "selling" any extra to us. They got a similar car in stock! Kevin showed us the car, which is newly imported one week ago with only 9 miles and nobody even tested drive before. He answered all our questions and he was as excited as we did about the 335i xDrive coupe. However, we got a pricing issue that the car they have is 2500 dollars MSRP more than than the one we built together. Amazingly, we still reached a deal with exactly the same number as I expected. When worked with us on financing, Charles was very down to earth and there was no tricks in the number calculation. He is super efficient on explaining the number and reaching a deal. He is willing to explain all the variables affecting the final payment and didn't play any games. After we reached a deal, I filled out the credit application and everything worked out fine. Again, to our surprise, when we spoke with their financial manager Jim, he was able to put us into super elite and saved us a lot on interest, what we didn't even asked for. Through the whole process, we were treated very well and all their staffs are super easy going. They made the whole buying experience trick free and worry free. When we decided to purchase a 335i xDrive coupe, my wife kept telling me to be patient since it is really hard to get the model suits our needs perfectly. She told me that we will drive away one whenever we go into a dealership and feel everything is so right. Kevin, Charles and Jim made us have the feeling my wife talked about and we found no reason not driving the car home! Still feel excited about my new coupe now. Will come back to review their service once my car is due on maintenance. More