BMW of Bloomfield

I utilize this dealer for service appointments mostly because it is close. Many times I get Chris Vendor as my service rep. I must say that professionalism is a high priority for him. BMW of Bloomfield m because it is close. Many times I get Chris Vendor as my service rep. I must say that professionalism is a high priority for him. BMW of Bloomfield made an excellent choice when they selected him as an employee. I have always been treated well and he has great communications. I have never seen this guy in a bad mood and I have owned several BMW's.Great Job Chris! Please keep up the good work. More

I called into the dealership one day looking for a pre owned car. I was transfered to someone in sales by the name of Alaa Ahmed, and I explained my situation and what I was looking for and he matched me owned car. I was transfered to someone in sales by the name of Alaa Ahmed, and I explained my situation and what I was looking for and he matched me up with a vehicle that suited my needs and my budget.I was scheduled to come in for a test drive and he pretty much sold me over the phone already and when i came in everything he said about the vehicle was true, and every descritption about the vehichl was true. He was very helpful with all the needs and questions that I had and I would be happy to reccomend him and the dealer ship to anyone. I truly feel that everyone in this dealership cares about their customers. More

I am writing this letter as a testimonial to the outstanding customer service at BMW of Bloomfield. I first purchased my vehicle in April 2010.At first; I was very reluctant to buy a pre-owned car. outstanding customer service at BMW of Bloomfield. I first purchased my vehicle in April 2010.At first; I was very reluctant to buy a pre-owned car. When I purchased my vehicle, your dealership was under construction but this did not compromise anything when it came to the way I was treated. From the original purchase to every single encounter with your service department I was handled like a valued customer. My most recent encounter was with a gentleman by the name of Craig Hacker, this only solidified the consistency of your dealership’s stellar performance. I would like to take the time to say thank you to all of the staff at BMW of Bloomfield. I look forward to being a customer and I strongly recommend anyone who is in the market for a vehicle to choose BMW of Bloomfield first. Sincerely Charles T. Smith More

Best experience I've ever had at any car dealership from the time I walked in to the time I walked out. Everyone at BMW of Bloomfield had been so accomodating, friendly, knowledgable of exactly what I want the time I walked in to the time I walked out. Everyone at BMW of Bloomfield had been so accomodating, friendly, knowledgable of exactly what I wanted. I went with my dad and he even was impressed with BMW of Bloomfield. Kevin Weng was my salesperson and he was great (went beyond to make sure his customers were leaving happy), I would definitely recommend him to anyone buying a BMW. He makes sure you leave happy and that's what it all about. I also had worked with Charles Amadi and he was amazing as well to get the price I wanted. Charles was able to get the price I wanted and he made sure I did, as he said, "no games." Charles and Kevin were amazing. I am definitely a happy BMW customer, thanks to BMW of Bloomfield :) Will definitely coming here for any of my BMW needs :) More

I wanted a 'loaded' 335CV but I was on a budget. Kevin and Charles patiently worked me through the options. We arranged the options in order of priority. I ended up buying my dream car without going broke and Charles patiently worked me through the options. We arranged the options in order of priority. I ended up buying my dream car without going broke. Even days after making the sale, Kevin was alway available on phone to answer all my questions about the iDrive system. More

My wife & I recently purchased our new BMW from BMW My wife & I recently purchased our new BMW from BMW of Bloomfield. This experience couldn't have been any better. There's no dealership in the My wife & I recently purchased our new BMW from BMW of Bloomfield. This experience couldn't have been any better. There's no dealership in the country (any make or model) that could have treated my wife or myself with any more respect. I am 64 years old and have been fortunate enough to have purchased at least 10 new vehicles in the past, including our 1995 Mercedes. We have never been treated more like a king & queen. Everyone bent over backwards to make sure that through every step of the process my wife & I were as comfortable & happy as possible. This was an olympic type staff & the best of the best of professionals! More

I was looking to buy a 2008 bmw 535xi CPO by searching online extensively. I found BMW of Bloomfield has one that seems good deal to me, so I send in request for more information and asked for a quote for online extensively. I found BMW of Bloomfield has one that seems good deal to me, so I send in request for more information and asked for a quote for my trade in. The sales representative responded my email shortly, but quoted a surprisingly low number for my trade compared to quotes from other dealers. I responded asking for reason and mentioned quotes from other dealers. I told him I live quite far from Bloomfield so I would like to at least have the idea of the bottom line numbers so that we can have a deal if I decide to visit. The guy responded saying he "assume" he can match the quotes. Then I responded again to ask him if he can be more positive about his trade in offer, he responded back asking for the VIN of my trade in. After I sent him the VIN he replied saying they need to see to car. I have never had such experience with a dealer. I always got estimated quote for my trade, although sometimes pending final inspection, which is understandable. BTW, I kept asking what is best selling price he can do for the 535xi, he just kept ignoring my question. And the advertised internet price for the car according to him is $2000 more than that I saw on the internet. I do not know what was going on over his end, but it is just a very unpleasant experience. P.S. The internet sales manager Jacqueline Apicella followed up my complaint promptly. She provided me with fair trade in price and alternate vehicle because the car I was asking about was sold. But I ended up buying my car from another dealer. Anyways, it is worth mentioning that they actually care about customer's review and rating, which is a good thing. More

My experience at BMW Of Bloomfield was great! My salesman: Alaa Ahmed was terrific from start to finish. He helped me make the right/honest decision in deciding on what new car will be best for me. salesman: Alaa Ahmed was terrific from start to finish. He helped me make the right/honest decision in deciding on what new car will be best for me. He really made me feel at ease, because he didn't pressure or direct me in the wrong directions at all. I am very very satisfied with the service I received from this dealership/my sales person Alaa Ahmed. I will re- fer a family member and friend to this dealership just because of the excellent service I received from Alaa Ahmed. And for the record, I really enjoy driving my new x3 3.5 bmw thanks to the great service i received from Alaa Ahmed. More

I was delighted with my new buying experience at BMW of Bloomfield. I think i received a very fair price on my trade-in (more than i was offered at two other dealers) and was pleased with the discount fro Bloomfield. I think i received a very fair price on my trade-in (more than i was offered at two other dealers) and was pleased with the discount from MSRP on the new purchase. Although they had a car with the colors and options very similar car to the one i wanted on the lot, they didn't try to push me into it, and found the EXACT car that i wanted and arranged to have it to their dealership over a holiday weekend. They communicated with me, in person, by phone, and by email every step of the way. They followed up with me to see if i had any questions and as to whether i was completely satisfied with the vehicle. More

Great dealership, very trusty worthy and professional, the people I have deal with are very helpful and professional, would defiantly recommend them to my friends, looking forward to doing business with t the people I have deal with are very helpful and professional, would defiantly recommend them to my friends, looking forward to doing business with them again soon. They help me and my wife understand the ins and outs of the car while at the same time they were keeping our two kids entertained. More