BMW of Bloomfield

I had not been to a dealer to purchase a vehicle in over 10 years Andrew was very personable and cognizant of my time contraints and did not attempt to get me to purchase another vehicle. He was very profe 10 years Andrew was very personable and cognizant of my time contraints and did not attempt to get me to purchase another vehicle. He was very professional and helpful. I would recommend BMW of Bloomfield. More

In the past 4 years I have been to 3 New Jersey BMW dealerships. I thought that's it service at all of them are terrible and I will never purchase another BMW again I couldn't wait to trade in my BMW dealerships. I thought that's it service at all of them are terrible and I will never purchase another BMW again I couldn't wait to trade in my BMW and get another car.....until I walked into BMW of Bloomfield. I had the pleasure of working with Tom Pavone. I brought my car in because my X5 was making a terrible noise and another BMW dealership told me I needed to replace the lower control arms for about $800. I spoke with Tom and he told me to bring the car in. In a few hours he called me and told me that my control arms were fine and all my car needed was some lubricant. I picked the car up and the noise has since been gone!!! I not only saved $800 I was treated like a human being. Tom was so respectful and HONEST I could not believe it. Although, the dealership was extremely busy, he sat down with me and explained everything to me in detail. He even went over future warranty options for me. He was so courteous and respectful I honestly cannot explain it. After my experience with Tom I will never step foot into another dealership again! In conclusion, Tom Pavone is an asset to this dealership and good people like him are extremely hard to find! Thanks Tom for making my experience pleasurable and making me have faith in BMW again! More

first of all i have been two other dealership for service and recomand to friend to lease or buy new cars.life quality should rename of the company NO QUALITY bmw dealership.they hate you and give you hardti and recomand to friend to lease or buy new cars.life quality should rename of the company NO QUALITY bmw dealership.they hate you and give you hardtimes if your car not from them.manhattan bmw dealership is you have to make an oppinmentand every small work takes two or three day to finished.why bloomfield and why manager CRAIG.HE IS AN EXPERT WHAT IS HE DOING FOR VERY NICE PERSON HE ALSO ANSWERED MY TEXT AND MY PHONE CALL WHILE HE WAS ON VACATION.he make sure that when he is not there every employees have his knowledge and his profacinal and friendly attitude and great service he is the only one who made all these ..thats why bloomfield bmw dealer is the best with everyting..i sent at least eight friends for service and one of my friend just picking up his 535xi next week..if you want proof for all these i can give to you names and the model of the cars.. and ofcourse mysely too..john gercek 646-285-8422 i would like to thank service manager Craig for great service and professionalism..thank you very much More

I would highly recommend the dealership because of their incredible customer service. Everyone is extremely friendly and professional. Their knowledge of their product is second to none. Also I find Bloomfi incredible customer service. Everyone is extremely friendly and professional. Their knowledge of their product is second to none. Also I find Bloomfield BMW to honest and fair with regards to the work being done. More

Thomas Pavone at Bloomfield BMW gave provided outstanding customer service. He was informative, understanding,informative and sincere. In the past I have dealth with others who lacked his customer service qu customer service. He was informative, understanding,informative and sincere. In the past I have dealth with others who lacked his customer service qualities which made working with him a delight and felt like a breath of fresh air. More

Buying a new car is always a traumatic experience, but the "gang" at BMW of Bloomfield created a smooth, pleasant experience. We never expected to leave with a new car, but all the paperwork was handled the "gang" at BMW of Bloomfield created a smooth, pleasant experience. We never expected to leave with a new car, but all the paperwork was handled efficiently. We live in Florida, but that fact did not pose a problem for the dealer. They called our insurance company and transferred our policy to the new car. They called Florida to get the transfer fees. They got the car ready and we were headed home in 4 1/2 hours from the time we entered the dealership. They even fed us lunch. All in all, it was as enjoyable as buying a new car can be. More

Great dealership, and an incredible purchasing experience. From the time you enter the dealership, you know this place is professional and they want customer's to have a great experience. experience. From the time you enter the dealership, you know this place is professional and they want customer's to have a great experience. More

i had few problem with my bmw m6 had very bad experience with life quality bmw i had called bmw of north america who recommended me to bloom field i had towed my car there a few times had very good experien with life quality bmw i had called bmw of north america who recommended me to bloom field i had towed my car there a few times had very good experience and will def recommend them to all my friends and peoples i know More

My car is 335i 2009. Chris who is in charge of the My car is 335i 2009. Chris who is in charge of the service dept is a good person to hear the anxious issues with my car to eliminate the concerns. M My car is 335i 2009. Chris who is in charge of the service dept is a good person to hear the anxious issues with my car to eliminate the concerns. My car's condition is now nice after getting back the car from BMW Bloomfield. Thanks, More

My visit to Bloomfield BMW was wonderful. The service manager Jim Crowe geeted me and remembered my name and why I was there. He led me to the service rep who would be helping me, Jin, who was a pleasur manager Jim Crowe geeted me and remembered my name and why I was there. He led me to the service rep who would be helping me, Jin, who was a pleasure to work with. They gave me a price quote that was cheaper than expected and then called me for approval when it appeared additional work was needed. The car was ready before the agreed time and it has never run better. I recoommend Bloomfield BMW to all my friends. More