BMW of Bloomfield
Bloomfield, NJ
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Keith is great at listening, skilled in his knowledge of BMW's and available whenever I email or call. Owning two BMW's makes it's great to have a serviceman I can depend on. BMW's and available whenever I email or call. Owning two BMW's makes it's great to have a serviceman I can depend on. More
The first time I came to BMW of Bloomfield I I met with Mike Grillo and we were actually able to make a deal in about 40 mins or less!! The day before I was at another BMW dealer for 3 and a half hours jus Mike Grillo and we were actually able to make a deal in about 40 mins or less!! The day before I was at another BMW dealer for 3 and a half hours just to be jerked around. I couldn't have asked for a better sales agent than Mike so when I was ready to trade up I went right back to him. He and his supervisor Muhammed remembered me right away and we closed another deal right away. The people at this dealership are very straightfoward, friendly and honest. The best part is they're quick. I was very pleased at how quick I was able to get in, pick up my new truck and get out! Thanks guys. More
I came to this dealership after being very frustrated with Park Ave BMW. When I arrived to this dealership, I was paired up with Alaa Ahmed, who turned out to be one of the best advisors I had ever worke with Park Ave BMW. When I arrived to this dealership, I was paired up with Alaa Ahmed, who turned out to be one of the best advisors I had ever worked with. He is a very knowledgeable advisor and knows alot of history about BMW and even other makes of cars. I felt he is a real car person, and this was further discovered the more I got to know him. The whole purchase experience went smooth. The only problem we seemed to encounter was with the approval with my personal business. I did have doubts about our company getting the five series, but sure enough my fears were pushed aside and I received a phone call from Wayne telling me "congrats, you are approved" I was very excited, and couldn't wait to get into my new five series. I must say im soo very happy with my buying experience here at BMW of Bloomfield, and will certainly let all my clients and friends know about the great treatment I received here. THANK YOU GUYS!! More
Great and friendly people. Tried the best and get me what I needed done. Was given a great loaner BMW car to drive while own vehicle was being serviced. I needed done. Was given a great loaner BMW car to drive while own vehicle was being serviced. More
Craig and Rich are great to deal with and are very accommodating and knowledgeable. Craig always makes sure to fit me in for a service appointment when needed. Craig also helped me with my new car p accommodating and knowledgeable. Craig always makes sure to fit me in for a service appointment when needed. Craig also helped me with my new car purchase and gave me a great deal on my car, it was worth the drive from New York. Rich is a very good service adviser. He always keeps me updated on any issues with my car and is very knowledgeable about the vehicles he works with. I have recommended friends to take their cars to Craig for service and they were not disappointed. I will not hesitate to recommend friends and family to go to BMW of Bloomfield for service or new car purchases. More
The overall experience at Bloomfield is outstanding. I've purchased many cars and I compliment the team at Bloomfield for their overall customer approach. The team has exceptional knowledge of the prod I've purchased many cars and I compliment the team at Bloomfield for their overall customer approach. The team has exceptional knowledge of the products, flexibility with financing and trades, plus they instill a confidence the client has made the right choice. Other companies could and should learn from this teams client focused approach. More
I had not been to a dealer to purchase a vehicle in over 10 years Andrew was very personable and cognizant of my time contraints and did not attempt to get me to purchase another vehicle. He was very profe 10 years Andrew was very personable and cognizant of my time contraints and did not attempt to get me to purchase another vehicle. He was very professional and helpful. I would recommend BMW of Bloomfield. More
In the past 4 years I have been to 3 New Jersey BMW dealerships. I thought that's it service at all of them are terrible and I will never purchase another BMW again I couldn't wait to trade in my BMW dealerships. I thought that's it service at all of them are terrible and I will never purchase another BMW again I couldn't wait to trade in my BMW and get another car.....until I walked into BMW of Bloomfield. I had the pleasure of working with Tom Pavone. I brought my car in because my X5 was making a terrible noise and another BMW dealership told me I needed to replace the lower control arms for about $800. I spoke with Tom and he told me to bring the car in. In a few hours he called me and told me that my control arms were fine and all my car needed was some lubricant. I picked the car up and the noise has since been gone!!! I not only saved $800 I was treated like a human being. Tom was so respectful and HONEST I could not believe it. Although, the dealership was extremely busy, he sat down with me and explained everything to me in detail. He even went over future warranty options for me. He was so courteous and respectful I honestly cannot explain it. After my experience with Tom I will never step foot into another dealership again! In conclusion, Tom Pavone is an asset to this dealership and good people like him are extremely hard to find! Thanks Tom for making my experience pleasurable and making me have faith in BMW again! More
first of all i have been two other dealership for service and recomand to friend to lease or buy new cars.life quality should rename of the company NO QUALITY bmw dealership.they hate you and give you hardti and recomand to friend to lease or buy new cars.life quality should rename of the company NO QUALITY bmw dealership.they hate you and give you hardtimes if your car not from them.manhattan bmw dealership is you have to make an oppinmentand every small work takes two or three day to finished.why bloomfield and why manager CRAIG.HE IS AN EXPERT WHAT IS HE DOING FOR VERY NICE PERSON HE ALSO ANSWERED MY TEXT AND MY PHONE CALL WHILE HE WAS ON VACATION.he make sure that when he is not there every employees have his knowledge and his profacinal and friendly attitude and great service he is the only one who made all these ..thats why bloomfield bmw dealer is the best with everyting..i sent at least eight friends for service and one of my friend just picking up his 535xi next week..if you want proof for all these i can give to you names and the model of the cars.. and ofcourse mysely too..john gercek 646-285-8422 i would like to thank service manager Craig for great service and professionalism..thank you very much More
I would highly recommend the dealership because of their incredible customer service. Everyone is extremely friendly and professional. Their knowledge of their product is second to none. Also I find Bloomfi incredible customer service. Everyone is extremely friendly and professional. Their knowledge of their product is second to none. Also I find Bloomfield BMW to honest and fair with regards to the work being done. More