
BMW of Bloomfield
Bloomfield, NJ
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I am very satisfied with the customer service bmw of bloomfield had to offer, bought two vehicles from bloomfield and i greatly appreciate the service, sales man is great i dont think i wouldve gotten a bloomfield had to offer, bought two vehicles from bloomfield and i greatly appreciate the service, sales man is great i dont think i wouldve gotten a better offer else where. More
My wife and I have had an easy and comfortable time dealing with this dealership and their representatives especially Michael Grillo. Mike takes the time to answer our questions regarding options avai dealing with this dealership and their representatives especially Michael Grillo. Mike takes the time to answer our questions regarding options available on the vehicles and financing options. We never feel rushed or forced when making a decision. My wife and I have leased 5 vehicles from this dealership and for 4 out of the 5 vehicles Mike Grillo was our sales person. More
I'm in the service industry and i feel a high level of service should be the norm but it's not. My experiences at Bloomfield have been noticably outstanding most certainly because of Keith Marciniak. I' service should be the norm but it's not. My experiences at Bloomfield have been noticably outstanding most certainly because of Keith Marciniak. I'm sure he is recognized by his other clients but I felt his name certainly should be mentioned. He's very personable, professional, he cares, helpful, proactive, knowledgable, and its all about the experience. Because of my experiences with Keith, I keep coming back to Bloomfield. I purchased my vehicle from Eatontown and after my 1st service experience with them I certainly came back up to Bloomfield because of the level of service received. I got spoiled in Bloomfield. He should be recognized. More
Overall, everybody was very friendly, and helpful. Except for a minor thing or two, such as setting up the garage door opener, everything went very smoothly, and I would not hesitate to recommend this Except for a minor thing or two, such as setting up the garage door opener, everything went very smoothly, and I would not hesitate to recommend this dealership or the people I worked with. More
I think what impressed me the most was the dealership level of professionalism and courteousness. Bob Miller did what he could from his end to work the deal and make it happen. Jim Palumbo made the pap level of professionalism and courteousness. Bob Miller did what he could from his end to work the deal and make it happen. Jim Palumbo made the paper side of it simple and easy. It's refreshing to have individuals treat you with respect and actually listen to what your needs are, and not just treat you like another sale. It evident, you want your customers to come back. Great job! Franco Barsanti More
Adam is a great saleperson who is worth for customer's trust. Adam always trying to earn friendships from his customers. So, you can imagine how well he will treat his customers. When I was doing business trust. Adam always trying to earn friendships from his customers. So, you can imagine how well he will treat his customers. When I was doing business with Adam, Adam kept trying to give me best advices, kept trying to give me best price. To be honest, I did had wonderful purchasing experience with him. When I traded in my old car,I met some troubles in my old title tranction. Adam spent almost whole day and made many phone calls to DMV and my previous car dealer to help me out.After I purchased a car from Adam, Adam still kept in touch with me. He give me some advices how to drive cuz I am a new driver. This proves that he do treat me as his friends. I was moved by Adam's great efforts toward his customer. So, I will definetly introduce my friends to Adam and this great BMW Dealer. I think the philosophy of Adam is making his customer's purchasing experience enjoyable. As a result, he's gonna to get more business cuz old customers will bring more people to him. As his customer, I strongly recommend you do business with him. You won't get disappointed and you will enjoy you purchase! More
My SA was able to squeeze me into a slot to customize and build my X3 in 2 weeks. They were very helpful and kind before, during, and after the sales process. build my X3 in 2 weeks. They were very helpful and kind before, during, and after the sales process. More
The one notable thing about the whole experience was how pleasant and efficient the sales person I had (Alaa Ahmed) was. He took the time to get my must haves in the vehicle and proceeded to look for the ca pleasant and efficient the sales person I had (Alaa Ahmed) was. He took the time to get my must haves in the vehicle and proceeded to look for the car that best matched my needs. I drove out the dealership feeling good about my purchase. More
This is the first visit to the new service department in Bloomfield NJ BMW. My experience was effortless and better yet - painless! From The time I had spoken to a service technician (Jim Crowe) over the Bloomfield NJ BMW. My experience was effortless and better yet - painless! From The time I had spoken to a service technician (Jim Crowe) over the phone (in a panick) to scheduling an appointment - (the next day) -to my arrival, where I was greeted by friendly service staff;I recieved PROMPT service from the Service Manager (Tom Pavone) who also informed me of all prices/options and services to be perfomed. He listened to all of my concerns before they actully did any of the work. The work was completed in a timely manner and there were no hidden surprises. I was so grateful to the entire service team for addressing my problems. The service team kept me informed on every detail. The waiting room is comfortable and the entire staff was freindly! More