BMW of Bloomfield

Outstanding customer service from Shaheed in sales and Tom in service would recommend to anyone looking to buy or have car serviced. Both went above and beyond my expectations !!!!!!!!!!!! Also everyone f Tom in service would recommend to anyone looking to buy or have car serviced. Both went above and beyond my expectations !!!!!!!!!!!! Also everyone from the receptionist to the cashier treated me with kindness and respect. An outstanding experience. M. Kelly More

I have had an overall great expirience with Bloomfield Bmw. The staff was very helpful in answering any questions I had about the car. Jack was a nice friendly guy who helped us with our purchase. He deff Bmw. The staff was very helpful in answering any questions I had about the car. Jack was a nice friendly guy who helped us with our purchase. He deffinantly knows how to take care of his customers. Everyone in the dealership was friendly and helpful. Overall I had a great expirience with Jack and the dealership, and I'm looking forward to doing business with them again in the future. More

I was a little bit nervous coming to this dealership cause you always expect them to show you something you love then pay more then expected. But it wasnt all that bad, they was very professional about cause you always expect them to show you something you love then pay more then expected. But it wasnt all that bad, they was very professional about things. They understood what you came her for and pretty much work with me. They was very patient and went by the book. At the end of my purchase I felt I did a good deed by purchasing this car. I would definitely recommend bloomfeild dealership. More

Positive experience with Gordon, Mohamed, and Jim. Excellent consultative and customer focus experience. The prcoess of purchasing a vehicle, from test drive to vehicle pick-up was smooth and enjoyab Excellent consultative and customer focus experience. The prcoess of purchasing a vehicle, from test drive to vehicle pick-up was smooth and enjoyable. I would highly recommend BMW of Bloomfield. More

Alaa Ahmed and I bonded immediately. He understood my enthusiasm for BMW's and listened to my history starting with my first one. Although finding a manual shift for me would normally not be an easy task enthusiasm for BMW's and listened to my history starting with my first one. Although finding a manual shift for me would normally not be an easy task, there were 2 possibilities sitting in the lot. It took about a week for us to work out a deal we could both live with and I appreciate the time and effort he put in to make it happen. I feel that as long as he is affiliated with BMW of Bloomfield, I will have someone to talk to about my car. Any ideas I might have for modifications or upgrades I will surely pass by him for advice. Everyone I've met at the dealership have been very friendly and helpful. Already I feel that customer service will be a pleasant experience. More

I have wanted a BMW for as long as I can remember. Having not owned a car in 12 years it was a big decision not only to get a car but also to get the car I've wanted for so long. When I went to the s Having not owned a car in 12 years it was a big decision not only to get a car but also to get the car I've wanted for so long. When I went to the showroom I was treated very well from the moment I arrived. Not a lot of pressure but very friendly people. Lots of cars to look at, and many cars in the showroom. Andy Kurland, my sales rep, was very nice and very helpful through the whole process. Each step was clearly defined, all the paperwork was well organized, and the personal treatment through the process (after having not had a car in so long) was fantastic. I am a person who asks a million questions. No one at Bloomfield had a problem with answering all my questions and never made me feel like I wasn't an important customer. I would highly recommend this dealership to others and hope they work with Andy as well. Thanks very much for all the help. More

What a guy. I started visiting the Bloomfield dealership to have my car washed because I got tired fighting with BMW morristown to vacuum the inside of the vehicle. This was my first impression of the Bloo to have my car washed because I got tired fighting with BMW morristown to vacuum the inside of the vehicle. This was my first impression of the Bloomfield site. I was very pleased. I decided to check out their sales dept. to prepare for turning in my lease. This is when I met the salesman of the year, Mr. Alaa Ahmed. Alaa is very knowledgeable and compassionate. He knew that I was worried about the outcome at the end of my lease and helped me to make a satisfactory deal. Not one time did he mention his commission as other salesmen I had dealt with previously had done. His main focus was on satisfying me. Very different. Alaa deserves a rating of 10. He is professional and human. Traits I've never seen in car salesmen. He is a natural. I would recommend him to everyone. As long as he is at Bloomfield BMW,I shall be there. I must mention Henry,who made me as comfortable as possible and told me about all the discounts and promotions. He made sure that I got a mug and poster. Thank you Henry for making it easy to spend a lot of money. More

I have been to a few BMW dealers to perform services on my truck, but I have not been so impressed with the level of customer service that I received from the BMW of Bloomfield. The level of customer servi my truck, but I have not been so impressed with the level of customer service that I received from the BMW of Bloomfield. The level of customer service that was given to me by the valet attendant, the service desk agent, the service advisor (Keith M), the technicians and the operations Director (Craig H) was exceptional! I will continue to drive from NY to NJ to receive such matchless service from this AMAZING team. KEEP UP THE EXCELLENT WORK… More

This is the second vehicle I have bought from this dealer and it was a very satisfying experience both times. Adam Layel's experience and professionalism made my purchase extremely easy and efficient. I was and it was a very satisfying experience both times. Adam Layel's experience and professionalism made my purchase extremely easy and efficient. I was able to pick my car brand and drive out of the dealership in under six hours. Adam is extremely friendly and showed me all the details of the vehicle. I really enjoyed his service and will definitely recommend him to all of my friends who want to purchase a BMW. More

Jack Gomes (sales rep), Charles Amandi (sales manager), and Ivan Romero (finance) were all excellent to work with and created quite a different experience than what you would typically expect from a car de and Ivan Romero (finance) were all excellent to work with and created quite a different experience than what you would typically expect from a car dealership. I've already sent friends here to purchase a vehicle as well, and will be returning with my parents for their automotive needs in the near future. Quite simply, there weren't any high pressure tactics, quick and honest discussion about reasonable pricing, and a process that moved at a pace I was looking for which was very quick. They also offered a very fair trade-in value for my old vehicle for which I was fully expecting to have to sell privately in order to get the best dollar amount I could, but I certainly wasn't looking forward to the hassle. The competitive offering on the new purchase and the trade-in made everything simple for me. My only regret is that I didn't start here sooner...it would have saved me some running around to other dealers. I'll certainly be returning here for any future needs. More