BMW of Bloomfield
Bloomfield, NJ
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Larry got me the deal that I approximately wanted for the car that was a perfect match to what I was looking for. I don't like giving out compliments, but he earned it. Larry made it painless and I was in car that was a perfect match to what I was looking for. I don't like giving out compliments, but he earned it. Larry made it painless and I was in and out of there with my car. More
I went to BMW of Bloomfield to purchase or lease a new X5. I set up an appointment with Henry, letting him know the purpose of my visit, and was greeted by Henry upon my arrival. Alaa took me on a test dr X5. I set up an appointment with Henry, letting him know the purpose of my visit, and was greeted by Henry upon my arrival. Alaa took me on a test drive as soon as I arrived. He was very helpful in trying to find me the car I wanted. I was pleased with the value of my trade-in and was very happy with the resulting monthly payment and drive-off costs. Alaa, Jim and Wayne helped make everything happen smoothly. I love my new car and was very pleased with the experience I had at BMW of Bloomfield. I will definitely return here when it is time to trade this vehicle in for a new one. More
My first visit to Bloomfield for service and I was very impressed with the overall experience. First of all service customers are welcomed to the department by entering a private drive in entrance. Very s impressed with the overall experience. First of all service customers are welcomed to the department by entering a private drive in entrance. Very smart and makes you feel special. I was welcomed by Chris Vender and my conclusion after he checked me in, was 'he is a real pro.' Very experienced, precise in his actions, no wasted time, again a real pro. Bloomfield has a very comfortable waiting lounge with wireless internet connectivity and I was able to get some work done. The service was fast and the check out experience was again very fast and professional. I'm also in the customer service business and I was very impressed with the overall experience, attitude and efficiency of the team. More
The service at BMW of Bloomfield was excellent from the moment we entered the showroom, through the test drive, and until the moment we drove off in our new 2012 BMW 328i. With great patience, Kalesa and moment we entered the showroom, through the test drive, and until the moment we drove off in our new 2012 BMW 328i. With great patience, Kalesa and her team walked us through all the options, researched available cars in the region, and demonstrated a solid understanding of BMW's different vehicles and options. They explained trade-in, price and financing options with the same skill and patience. This was not our first BMW purchase, but it was the smoothest and most thorough. I would highly recommend Kalesa and her entire team at BMW of Bloomfield to anyone interested in exploring the wonderful cars available from BMW. More
This dealership has serviced my car for over 10 years. The service and quality of work continues to be outstanding. I can't imagine any service rep being more technically sound and forthcoming than Berna The service and quality of work continues to be outstanding. I can't imagine any service rep being more technically sound and forthcoming than Bernard Brown. Further, Daisy and Marjana continue to make the administrative process painless and customer friendly. Continued kudos to the service mgr, Craig Hackerman. Especially for hiring Bernard! Thx More
After over 3 days of trying and failing to reach a good deal for new a BMW 3-series locally, I decided to send unsolicited emails with the same offer I presented to my local dealerships. A car with the opt deal for new a BMW 3-series locally, I decided to send unsolicited emails with the same offer I presented to my local dealerships. A car with the options I wanted was hard to find, scarcity due to being a previous generation model that had been discounted heavily during end-of-year sales events. Several east coast dealerships ignored my emails, but Ivan Romero promptly replied. Ivan seems to be a very dedicated guy, he worked late that Friday to "run the numbers." He sent me en email before going home with his pricing offer. The next day I was taking a train from DC to Newark to pick up my car. The additional manufacturer incentives that were available at the time made Ivan's offer impossible to resist. This was all agreed upon over a few emails. Ivan send someone to pick me up from the train station. It was a busy Saturday at BMW of Bloomfield, so I had to wait for a bit, but I did not mind as this was a last minute deal. 2.5 hours after dealer closing it was all set and done, but Ivan took the time to show me the basic controls and program/pair the on-board Bluetooth to my cell phone before I drove back home. Ivan made the transaction from beginning to end as painless and honest as can be. No pressure, no excuses, no sales tactics, no BS. I am almost certain my last drive in my 3-series will be the ~200 miles back to Bloomfield to get a new BMW from Ivan Romero. More
I had a wonderful experience with Larry and the BMW staff. They were courteous, prompt and helpful. I had my car earlier than I expected which was great. Even though I had already decided on what I staff. They were courteous, prompt and helpful. I had my car earlier than I expected which was great. Even though I had already decided on what I wanted, they definitely sell their product well. Thanks to Larry and all of the employees at BMW of Bloomfield. More
I went in to look and walked out with my pre-owned X3. The whole process was painless Everyone we encountered was friendly, courteous, knowledgeable and willing to make a deal. The whole process was painless Everyone we encountered was friendly, courteous, knowledgeable and willing to make a deal. More
Larry Stokes was recommended by a trusted friend, whose experience with Larry was very positive... and he was right! Larry's response to our initial call was prompt. He immediately asked what we were int experience with Larry was very positive... and he was right! Larry's response to our initial call was prompt. He immediately asked what we were interested in and set up an appointment. His knowledge and expertise proved influential in our decision to purchase our car. His interpersonal skills won us immediately. He was courteous, informed us of just about everything we had planned to ask, even before we asked, and without pressure, he made it easy to make decisions on the options that were best suited for us. That made the difference. We have already recommended Larry and your dealership to someone who's looking for a car. We found Larry both professional and personal at the same time, answering all concerns that we had about the purchase, service and future needs. Larry succeeded in making us feel that we were the most important customers he had for that day. We most certainly would contact Larry Stokes and BMW of Bloomfield for our future purchases. Because of Larry, we are happy to be part of the BMW family. More
I recently purchased a 2009 BMW 335XI, and I couldn't be more thrilled with the entire experience! This is my second BMW; I was assured the great experience due to the fact I got to deal with Adam Tayal Aga more thrilled with the entire experience! This is my second BMW; I was assured the great experience due to the fact I got to deal with Adam Tayal Again. Adam was so knowledgeable, and receptive to my needs. There were no attempts at upselling, or convincing me to consider things outside of what I'd listed. He took the time to really listen and get to know my priorities in getting me the best trade possible for my old BMW and get me into the Sweet Ride of my dreams 335Xir, and exceeded my expectations in fulfilling each one as this something I’ve experienced with him before. He also explained some technical points, something NO car dealer, in my 10 years of driving, has ever done. I am beyond satisfied with the car I leased, and feel that it was the best choice for my style and needs as a driver. I will forever buy BMW only from BloomfieldBMW, and I can't imagine how I've lived this long without Adam Tayal , and BMW of Bloomfield! More