BMW of Bloomfield

Shahid was extremely friendly, personable, attentive and knowledgeable. Shahid made my car shopping experience very comfortable. He was and is still accessible for my questions. knowledgeable. Shahid made my car shopping experience very comfortable. He was and is still accessible for my questions. More

Great dealer to work with. Made my experience much faster and worked with me on every aspect of the purchase. Very good guys to work with faster and worked with me on every aspect of the purchase. Very good guys to work with More

ALL BMW M CARS OWNER AVOID THIS DEALERSHIP AT ALL COST!!!UNLESS YOU WANT A MASSIVE ACCIDENT ON WAY HOME ON GARDEN STATE PARKWAY!!! TODAY NOV 27 2012 I HAVE DECIDED TO COME TO BMW OF BLOOMFIELD TO COST!!!UNLESS YOU WANT A MASSIVE ACCIDENT ON WAY HOME ON GARDEN STATE PARKWAY!!! TODAY NOV 27 2012 I HAVE DECIDED TO COME TO BMW OF BLOOMFIELD TO SERVICE MY 2012 BMW M3... WHICH WAS A BIG MISTAKE !!! I'VE ARRIVED AT THE DEALER AROUND 7;40 PM FOR THEM TO HAVE A LOOK AT MY CHECK TIRE PRESSURE LIGHT. DAY BEFORE MY TIRE WENT FLAT SO I USED A M MOBILITY KIT THAT ALL M CARS HAVE SINCE THEY DON'T COME EQUIPPED WITH RUN FLATS OR SPARE WHEEL. BEFORE ARRIVAL I CALLED AND ASK IF THEY BE ABLE TO HELP ME, THEY SAID YES!! AFTER THEY DID OIL CHANGE AND HAD A LOOK AT MY FLAT I WAS INFORMED IT DEFLATED DUE TO IMPROPER WEAR ON A TIRE I WOULD LIKE TO ADD THAT CAR HAS 15 000 MILES AND ITS VERY GOOD TAKEN CARE FOR NO DRIFTING OR TRACKING THE CAR. AFTER I PICKED UP MY KEYS I STARTED HEADING HOME WHEN I GOT TO A RAMP I STARTED ACCELERATING ONTO GARDEN STATE PARKWAY WHICH IS 2 MIN AWAY FROM THE DEALERSHIP I NOTICED A LIVE TREATING STEERING WHEEL WOBBLE I ALMOST HIT A CAR NEXT TO ME. I DECIDED TO PULL OVER THE SHOULDER LINE AND CALL THE DEALER. IT WAS 9;07 WHEN I CALLED JIN YOON CONVERSATION WENT ALONG THESE LINES. I ASKED IF CAN TURN AROUND SINCE WAS 2 MIN FROM DEALERSHIP AND THEY CAN HAVE ANOTHER LOOK AT IT, MY REQUEST WAS REFUSED DUE TO "NO LOANER CARS AVAILABLE AND FACT THAT THEY WERE ABOUT TO CLOSE THE SHOP". I WAS DEADLY SCARED TO CONTINUE DRIVING MY UNSAFE CAR DECIDED TO PRESS SOS BUTTON IN MY CAR HOPING BMW NORTH AMERICA COULD TOW MY CAR BACK TO A DEALER AGAIN BMW DISAPPOINTS AGAIN SINCE I WAS PULLED OVER ON GARDEN STATE PARKWAY THEY WEREN'T GOING TO SEND A TOW TRUCK TO GET ME... THE ONLY ONE THEY COULD RING UP WAS ONE THAT HAS A LICENSE TO TOW ON GSP AND I WOULD HAVE TO COVER THE CHARGE FROM MY OWN MONEY EVEN IF BMW COME WITH A FREE ROADSIDE ASSISTANCE.... I DROVE THE CAR TO NET EXIT WHICH WAS A BIG RISK AND FINALLY BMW SAID THAT NOW AFTER I RISKED MY LIFE AGAIN THEY COULD SEND A TOW TRUCK THAT I DIDN'T HAVE TO PAY FOR IT. NOW AFTER WASTING 2 HOURS WAITING FOR TOW TRUCK AND A LOT OF STRESS MY CAR IS AT BMW OF BLOOMFIELD WAITING TO GET FIXED THE RIGHT WAY MY CONCLUSION IS THAT I WOULD NEVER WILLINGLY BRING NONE OF MY BMWS FOR SERVICE TO THAT FELICITY ALSO EXPECTING A CALL FROM SERVICE MANAGER TO RESOLVE THE ISSUE. More

Mulitiple BMW owner, first time with this dealership. Key reaons to be impressed: knowledgeable about BMW product/features, respectful of my time and privacy, upfront communication regarding price, frie Key reaons to be impressed: knowledgeable about BMW product/features, respectful of my time and privacy, upfront communication regarding price, friendly and continued follow-up after sale. Surprisingly these things are not common across dealerships and associates. Alaa proved to be excellent at what he does, will definitely visit again for future cars and highly recommend to friends and others. More

He was very professional best sales man I have dealt with . I would recommend this dealer and my sales person to anyone . Loved doing business with you guys. . I would recommend this dealer and my sales person to anyone . Loved doing business with you guys. More

Working with Bloomfield BMW was very easy. I saw a great price advertised online, called to confirm it, and kept asking if it was real when I got there. Turns out it was real and it was the price I paid. price advertised online, called to confirm it, and kept asking if it was real when I got there. Turns out it was real and it was the price I paid. And no one tried to upsell me or change the terms. That alone was worth it. I will say that I went on a very busy Saturday and spent a fair amount of time waiting, but Jack and the team let me know where I was in the process and were honest about how long I would have to wait. In the end, I went home with a brand new 328xi on the same day. So, again, very cool. The finance guy was also nice and straightforward. He'd tried to sell me a few protections and a credit card that I didn't really want, but it wasn't an agressive sales experience. And, to be fair, he was very patient while I read every word on everything they were asking me to sign - and answered all my questions. Overall, very good experience and a great price. I would definitely go back and definitely send my family and friends. More

Everyone was very friendly and helpful from start to finish. Jack had everything prepared before I even arrived so the process went as smoothly and quickly as possible. finish. Jack had everything prepared before I even arrived so the process went as smoothly and quickly as possible. More

Last month we got BMW X3 and experience at BMW of Bloomfield was really great. Shahid Saleem treated us really well and discussed various cars in detail to best suite our need. He was very patient an Bloomfield was really great. Shahid Saleem treated us really well and discussed various cars in detail to best suite our need. He was very patient and almost spent entire day with us discussing various options. Shahid was very attentive and detail oriented. We also had great experience with business manager and he went through various options while buying car. Once we got car Shahid discussed all functionality. Overall experience at BMW of Bloomfield was awesome. More

I bought a 2008 BMW X3 pre-owned about a month ago. I had a few things that I was not particularly happy about soon after the purchase, I reached out to the dealership and they did everything possible to mak a few things that I was not particularly happy about soon after the purchase, I reached out to the dealership and they did everything possible to make sure I was fully satisfied. I was impressed at the level of professionalism in which this was handled and Michael Monteleone (General Sales Manager) was extremely helpful throughout. I highly recommend this dealer and would go back again. More

This is my second time conducting business at this dealership and it was great. I received great service and follow-up. I would recommend this dealership to other customers. dealership and it was great. I received great service and follow-up. I would recommend this dealership to other customers. More