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BMW of Bloomfield

Bloomfield, NJ

4.4
1,872 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,872 reviews

August 30, 2021

I recently purchased X4 M40i from BMW Bloomfield. Steeve Eveillard helped us finalizing the car. Even though the car was not available at dealership, he explained to us each every feature which was availab More

by Naveen S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steeve Eveillard
Aug 31, 2021 -

BMW of Bloomfield responded

Naveen, thank you for the great review! We want the most for our guests, and hearing that this was reflected in your time working with Steve and the BMW of Bloomfield team made our day. Drive safely in your new BMW X4 M40i, and congratulations! We hope to see you back again down the road!

August 21, 2021

Hesh was very helpful. He followed up with me to let me know what was going on with my car. He also explained to me what was done. More

by ChanelR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesh Moussa
Aug 23, 2021 -

BMW of Bloomfield responded

We're glad we could make your service visit a breeze, Chanel! Thanks for the great review and for choosing BMW of Bloomfield!

August 14, 2021

I dealt with Bobby K. and couldn't be happier. Bobby is always accessible, responsive and accommodating. I would definitely get another BMW based on my car buying experience. I would also recommend BMW B More

by SergeS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Kaufman
Aug 16, 2021 -

BMW of Bloomfield responded

Serge - thank you for your kind review and recommendation! We'll be sure to let Bobby know his hard work made all the difference, and we hope you love your new BMW! See you next time! - the BMW of Bloomfield team

August 05, 2021

excellent customer service!! I drove all the way from Staten Island New york and brought my 2 BMWs. It was great to see the tech work on the cars and record videos of his findings. That builds trust an More

by COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hwang
Aug 05, 2021 -

BMW of Bloomfield responded

We cannot even begin to express how grateful we are that you came such a distance to allow us to service your vehicles at BMW of Bloomfield! Transparent and informative care is a top priority for us. We're so glad that our techs were able to earn your trust and display their expertise. Thank you so much for your business, and we hope next time you need service you'll turn to us!

August 05, 2021

Great dealership filled with A very friendly and helpful staff. I bought my 2015 BMW I8 simply because of the one they had displayed on the roof. One piece of constructive criticism that I may have is, the More

by Bones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
Aug 12, 2021 -

BMW of Bloomfield responded

Thank you for this review. We are always looking for ways to improve the customer experience, and we appreciate you taking the time to share. We are grateful for the kind feedback about our team and are wishing you safe travels in your new vehicle. If there is anything more we can do to better your time working with us, please don't hesitate to reach out. Best, Chris Chang - General Sales Manager - 973-780-9535

Aug 13, 2021 -

Bones responded

Unfortunately, this was a generic response that had nothing to do with what I stated. I drove past your dealership again, and nothing has changed. I see chairs amongst lots of other debris that doesn’t belong in that display case on your roof. I see that you have spent a huge amount of money through the years improving your dealership and I’m actually surprised that you would allow this to ever happen. It does not give a good impression of your dealership when passing by on the Garden State Parkway. We look over and see a run down and dilapidated BMW dealership and probably would not be interested in doing business there because of some thing that’s so easily resolved. This concerns me because of my intense love of BMW cars including my own BMW I8. If you want your dealership to stand out above all others? A simple cleaning of that rooftop display case is a good start

August 04, 2021

It was a seem less process. I opted for valet and everything was smooth and on time. More

by Mayank Jain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Duarte, Ahron Silvestri, Gina Todisco, Mike Gagliardi, Richard Hwang, Tony Martins
Aug 04, 2021 -

BMW of Bloomfield responded

Your review fills us with pride. We are so happy to hear we could deliver a five-star service experience and will certainly let the BMW of Bloomfield team know you appreciated all the help!

August 01, 2021

Gina is awesome. She went the extra mile to help me figure out what coverage I had and then made sure everything was taken care of. The team at checkout were great as well. More

by cam0211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Aug 02, 2021 -

BMW of Bloomfield responded

It's so great to hear your kind feedback about Gina! We're so happy that she went above and beyond to take care of you. Thanks for the great review and for your business. --The Team at BMW of Bloomfield.

August 01, 2021

Gina is awesome, always going the extra mile to make sure everything with my 5 series is taken care of. When loaners are not available and service is needed, Gina makes sure that my wait is never to long. More

by frankcovino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Aug 02, 2021 -

BMW of Bloomfield responded

We're pleased to hear that you love working with Gina! It's great that she works hard to make sure that you're taken care of. Thanks for your business! --The Team at BMW of Bloomfield

August 01, 2021

I had a good experience I didn’t wait long for my tire to be replaced. The level of service was very good considering it was my first time going to the service center. More

by GSiassos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri
Aug 02, 2021 -

BMW of Bloomfield responded

It's great to hear that you had a nice experience with us. We are happy that you're pleased with our work. See you next time! --The team at BMW of Bloomfield

July 29, 2021

The customer service was very professional only problem was I asked for the car wash an I didn’t receive one but that’s a minor issue More

by Meggettd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert islamov
Jul 29, 2021 -

Meggettd responded

Great service all around

Aug 04, 2021 -

BMW of Bloomfield responded

Thank you for taking the time to review us! We appreciate your business and are glad to hear that you had a successful service experience. With regard to the rest of your feedback, I apologize for the mixup regarding your car wash and will be sure to pass this along to the team. If there is anything more I can do to assist you, please don't hesitate to reach out. Best, Richard Hwang - Service Manager - 973-780-9551

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