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BMW of Bloomfield

Bloomfield, NJ

4.3
1,875 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,875 reviews

December 31, 2021

I was pleased with the entire service. The video showing his work was appreciated and not something I encountered before. More

by Jerseygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Islamov, 5 stars
Jan 03, 2022 -

BMW of Bloomfield responded

Thank you for the great review! We strive to deliver a seamless and transparent service experience, and hearing that this was reflected in your time working with the BMW of Bloomfield team made our day. Drive safely, and we hope to see you back again down the road!

December 26, 2021

The staff is extremely friendly, the showroom is beautiful, and they got me the car I wanted. More

by Bmx_rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Intriago, Christopher Chang
Dec 27, 2021 -

BMW of Bloomfield responded

Thanks for this 5 star review of BMW of Bloomfield! We are glad that our team was friendly and wonderful to work with. We appreciate your business and will see you next time.

December 23, 2021

Excellent experience hesch was a huge help very informative I would definitely return to Bloomfield More

by Philip Damico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Duarte
Dec 27, 2021 -

BMW of Bloomfield responded

We strive to make our customers feel confident in the work we perform and we're so glad to hear we're succeeding. Thank you for the great review - and safe travels till we see you next! - BMW of Bloomfield

December 17, 2021

Jin Yoon took great care and time with me and my vehicle. I will be back for sure. More

by Joeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
Dec 17, 2021 -

BMW of Bloomfield responded

We're glad the BMW of Bloomfield team took excellent care of you and your vehicle! Thank you for trusting us with the job and for taking a moment to share your feedback!

December 10, 2021

BMW of Bloomfield is where you need to go Mr. Jin Yoon in the service department is all about customer service and satisfaction!! Thank you to April and the rest of the crew. More

by Beefly910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
Dec 10, 2021 -

BMW of Bloomfield responded

Your satisfaction is our ultimate goal! It's wonderful to hear that Jin and April have proven that to you during your time spent with the BMW of Bloomfield service department. We really appreciate you taking the time to leave us a positive review, and we look forward to your next stop by!

December 08, 2021

There are several BMW dealerships that are a shorter drive from my residence. Driving the distance to the BMW in Bloomfield, NJ to receive the quality of customer service and care from Jairo was an exce More

by DT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Salazar
Dec 08, 2021 -

BMW of Bloomfield responded

We really appreciate you making the trip to work with us! Thank you for choosing BMW of Bloomfield and for sharing your glowing feedback about Jairo and our team. We wish you safe and happy travels in your new car!

December 08, 2021

For the first time during a BMW service I got a service advisor- Robert Islamov who listened and who responded to my emails. Appointment scheduling is a challenge because apparently the online system only More

by Introextro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Islamov
Dec 09, 2021 -

BMW of Bloomfield responded

We love hearing that Robert took great care of you and provided you with responsive care. We're sorry to hear that scheduling your appointment was a challenge, and we are actively looking into how we can improve this for our guests. We are grateful for your feedback and your business and hope you'll continue to rely on BMW of Bloomfield for all your automotive needs in the future!

December 04, 2021

I was very appreciative of the professional and respectful service I received from both Chris and Michael while we negotiated the purchase of my vehicle...Both gentlemen were polite, knowledgeable More

by dcapozzi5479
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in sales and Michael in Finance, Najat Zinane
Dec 06, 2021 -

BMW of Bloomfield responded

We are pleased that our team was professional and wonderful to work with. Thank you for giving Chris and Michael a shoutout for taking especially good care of you. Providing a pleasant and comfortable experience truly is our goal here at BMW of Bloomfield!

November 29, 2021

They said they couldn’t deal with someone from out of town. What the xxxx? More

by Williamchepla
Recommend Dealer
No
Employees Worked With
No name
Dec 09, 2021 -

BMW of Bloomfield responded

William - I'm sorry that you're upset. We strive to provide accommodating service and I apologize that there wasn't more we could do in this situation. If you would like to discuss your feedback in further detail, I've listed my number here. Thank you, Chris Chang - General Sales Manager - 973-780-9535

November 13, 2021

2nd service visit - moved to the area a year ago - will be going back. Great customer service and very responsive. My service advisor Rob Islamov’s recommendations were visibly focused on helping me make t More

by Msmram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Islamov
Nov 15, 2021 -

BMW of Bloomfield responded

It's great to hear that our team has taken wonderful care of you again. Thanks for giving Rob a shoutout. We appreciate your recommendation of the BMW of Bloomfield team.

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