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BMW of Bloomfield

Bloomfield, NJ

4.4
1,873 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,873 reviews

December 11, 2024

Simple and quick for a busted headlight so go to go! In and out in 30 min as requested More

by njfinancialadvisor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 11, 2024 -

BMW of Bloomfield responded

Thanks for trusting BMW of Bloomfield with your headlight repair! Safe travels ahead!

November 18, 2024

I had a good time with the crew. They took all their time to explain everything you needed to get done and explain step by step what next you have to do for the following visit More

by Joeyosias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
Nov 18, 2024 -

BMW of Bloomfield responded

Joeyosias, we're delighted to hear that our team at BMW of Bloomfield provided you with a thorough and enjoyable experience. Thank you for sharing your feedback!

November 14, 2024

Buyer beware! If you ask serious questions regarding a pre owned "as-is" sale. They can refuse your purchase. Interesting, they didn't want to do business with me More

by Fue
Recommend Dealer
No
Employees Worked With
Rabiat Tijani's manager
Nov 14, 2024 -

BMW of Bloomfield responded

It's concerning to hear about your experience with us. We encourage our customers to ask questions and perform due diligence, so it's disappointing that you felt otherwise. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Chris Chang - General Sales Manager - 973-780-9535

November 06, 2024

Overall a poor experience. A car was requested from another dealership and took about 1 week to retrieve. The process of retrieving the car was very uncertain and the time it t More

by Subiebro21
Recommend Dealer
No
Employees Worked With
deferred
Nov 07, 2024 -

BMW of Bloomfield responded

I'm sorry to hear about the challenges you faced during your car purchase. It sounds like we fell short in several areas, and I apologize for any inconvenience this caused. We appreciate your feedback as it helps us improve our processes and communication. If there's anything further you'd like to discuss or if there are unresolved issues, please feel free to reach out directly. - Chris Chang - General Sales Manager - 973-780-9535

October 09, 2024

I reached out to this dealership regarding the purchase of a 2024 bmw x7. After confirming the x7 was available I made an appointment to test drive and purchase the BMW X7. After driving out there from Lon More

by gregory.lachhman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rabiat tijani , Bobby Kaufman
Oct 16, 2024 -

BMW of Bloomfield responded

Gregory, I'm sorry to hear about your experience and the inconvenience you faced. We strive for clear communication with our customers, and it's disappointing that we fell short here. This specific X7 was not included in the initial list of BMW Stop Sale units and was not flagged in the inventory as such. But unfortunately, this unit is a Stop Sale unit. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, William Finsilver - 973-780-9501

September 22, 2024

Excellent experience working with Eugene Poznyak. He was on top of every delivery milestone. The pricing was great so as the service. Thank you, BMW of Bloomfield team, More

by vitaly.d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Sep 23, 2024 -

BMW of Bloomfield responded

We're delighted to hear that Eugene and the BMW of Bloomfield team provided excellent service and great pricing. Thank you for sharing your positive experience! Enjoy your new ride!

June 24, 2024

Worst BMW experience ever. They handled the sale of a lease return for one of their customers and lost one of the key fob's. They admit to the lost key but no one at Bloomfield More

by Drew
Recommend Dealer
No
Employees Worked With
Bobby Kaufman
Jun 27, 2024 -

BMW of Bloomfield responded

Drew, I'm really sorry to hear about your experience with the lost key fob and lack of communication. This isn't the level of professionalism we strive for, and I'd like to help resolve this issue as soon as possible. Please reach out directly when you have a moment. Thank you, Chris Chang - General Sales Manager - 973-780-9535

June 14, 2024

This dealership is great . Had no issues with any aspects , had a recall done recently and everything went smoothly More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Elmahdy, Ahron Silvestri, Richard Hwang
Jun 14, 2024 -

BMW of Bloomfield responded

Thank you for sharing your positive experience! We're glad to hear everything went smoothly with your recall at BMW of Bloomfield. We appreciate the support!

May 16, 2024

Parts department overcharged me for my wheel and tire set. I don’t trust them! Service Center has been good overall. More

by Mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
May 16, 2024 -

BMW of Bloomfield responded

Mat, I am sorry to learn about your experience with the parts department. I appreciate you bringing this to our attention and would like to ensure we address any mix-ups or miscommunications. Please reach out to me when you have a moment. Thank you, Richard Hwang - Service Manager - 973-780-9551

May 08, 2024

I worked with Luis. He was professional and responsive. I would purchase from Luis and this dealership again. More

by japarenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
May 09, 2024 -

BMW of Bloomfield responded

We're glad to know that Luis provided you with a professional and responsive service at BMW of Bloomfield. We look forward to assisting you again in the future!

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