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BMW of Bloomfield

Bloomfield, NJ

4.3
1,877 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,877 reviews

March 22, 2025

I have been a customer of this dealership for 11 years, and I have so much appreciation for the employees at this location! Within the last two weeks, I’ve had two services done, and Gina, my advisor, made More

by Davistam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Mar 24, 2025 -

BMW of Bloomfield responded

Davis, thank you for being a loyal customer of BMW of Bloomfield for 11 years! We're delighted to hear that Gina and the rest of our team have consistently provided excellent service. Your detailed feedback is greatly appreciated, and we'll be sure to share your kind words with everyone involved. We are looking forward to serving you again soon!

March 08, 2025

I recently conversed with a representative over the phone regarding a vehicle I observed online. Unfortunately, the interaction was marked by a lack of professionalism and an argumentative tone. I expressed More

by Love
Recommend Dealer
No
Employees Worked With
Sales rep who answered the phone
Mar 11, 2025 -

BMW of Bloomfield responded

I'm sorry to hear about your experience over the phone. Professionalism and respect are core values we uphold, so it's concerning to learn that this wasn't reflected in your interaction. We appreciate you bringing this to our attention and would like the opportunity to address it further with you directly. Please feel free to reach out at your convenience. Thank you, Chris Chang - General Sales Manager - 973-780-9535

January 30, 2025

Extremely Disappointing and Unsafe Experience with BMW of Bloomfield I deeply regret purchasing my 2021 BMW X6 M Executive Package from BMW of Bloomfield. From the moment I drove the car off the lot on Ja More

by Cass C
Recommend Dealer
No
Employees Worked With
Jorge
Feb 03, 2025 -

BMW of Bloomfield responded

Cass, your experience is deeply concerning and certainly not what we strive for. We sincerely apologize for the distressing situation you encountered with both the vehicle and our service team. Your safety should always be a priority, and it's alarming to hear about these issues. Please reach out to our General Manager, William Finsilver, at 973-780-9501 so we can discuss this matter further. Thank you.

December 31, 2024

I recently had an online inquiry with BMW Bloomfield regarding the BMW X7. The sales advisor, Nicco Alonzo, was quick to reach out, even on a Sunday, which I appreciated. However, my experience soon bec More

by pandaipip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicco Alonzo ad Unknow Sales Manager
Jan 02, 2025 -

BMW of Bloomfield responded

Thank you for sharing your experience with us. It's disappointing to hear about the miscommunications and inefficiencies during your inquiry, as we strive for transparency and efficiency in our online sales services. We apologize if this wasn't reflected in your interaction, and we'll be reviewing our processes to improve future experiences. If you'd like to discuss further or have any additional concerns, please feel free to reach out directly. Thank you, Chris Chang - General Sales Manager - 973-780-9535

December 11, 2024

Simple and quick for a busted headlight so go to go! In and out in 30 min as requested More

by njfinancialadvisor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 11, 2024 -

BMW of Bloomfield responded

Thanks for trusting BMW of Bloomfield with your headlight repair! Safe travels ahead!

November 18, 2024

I had a good time with the crew. They took all their time to explain everything you needed to get done and explain step by step what next you have to do for the following visit More

by Joeyosias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
Nov 18, 2024 -

BMW of Bloomfield responded

Joeyosias, we're delighted to hear that our team at BMW of Bloomfield provided you with a thorough and enjoyable experience. Thank you for sharing your feedback!

November 14, 2024

Buyer beware! If you ask serious questions regarding a pre owned "as-is" sale. They can refuse your purchase. Interesting, they didn't want to do business with me More

by Fue
Recommend Dealer
No
Employees Worked With
Rabiat Tijani's manager
Nov 14, 2024 -

BMW of Bloomfield responded

It's concerning to hear about your experience with us. We encourage our customers to ask questions and perform due diligence, so it's disappointing that you felt otherwise. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Chris Chang - General Sales Manager - 973-780-9535

November 06, 2024

Overall a poor experience. A car was requested from another dealership and took about 1 week to retrieve. The process of retrieving the car was very uncertain and the time it t More

by Subiebro21
Recommend Dealer
No
Employees Worked With
deferred
Nov 07, 2024 -

BMW of Bloomfield responded

I'm sorry to hear about the challenges you faced during your car purchase. It sounds like we fell short in several areas, and I apologize for any inconvenience this caused. We appreciate your feedback as it helps us improve our processes and communication. If there's anything further you'd like to discuss or if there are unresolved issues, please feel free to reach out directly. - Chris Chang - General Sales Manager - 973-780-9535

October 09, 2024

I reached out to this dealership regarding the purchase of a 2024 bmw x7. After confirming the x7 was available I made an appointment to test drive and purchase the BMW X7. After driving out there from Lon More

by gregory.lachhman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rabiat tijani , Bobby Kaufman
Oct 16, 2024 -

BMW of Bloomfield responded

Gregory, I'm sorry to hear about your experience and the inconvenience you faced. We strive for clear communication with our customers, and it's disappointing that we fell short here. This specific X7 was not included in the initial list of BMW Stop Sale units and was not flagged in the inventory as such. But unfortunately, this unit is a Stop Sale unit. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, William Finsilver - 973-780-9501

September 22, 2024

Excellent experience working with Eugene Poznyak. He was on top of every delivery milestone. The pricing was great so as the service. Thank you, BMW of Bloomfield team, More

by vitaly.d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Sep 23, 2024 -

BMW of Bloomfield responded

We're delighted to hear that Eugene and the BMW of Bloomfield team provided excellent service and great pricing. Thank you for sharing your positive experience! Enjoy your new ride!

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