BMW of Bloomfield

I had a good time with the crew. They took all their time to explain everything you needed to get done and explain step by step what next you have to do for the following visit They took all their time to explain everything you needed to get done and explain step by step what next you have to do for the following visit More

Buyer beware! If you ask serious questions regarding a pre owned "as-is" sale. They can refuse your purchase. Interesting, they didn't want to do business with me If you ask serious questions regarding a pre owned "as-is" sale. They can refuse your purchase. Interesting, they didn't want to do business with me because I'm doing my due diligence regarding the vehicle history, warranty if applicable and pursuing my own vehicle inspection. More

Overall a poor experience. A car was requested from another dealership and took about 1 week to retrieve. The process of retrieving the car was very uncertain and the time it t A car was requested from another dealership and took about 1 week to retrieve. The process of retrieving the car was very uncertain and the time it took was rather drawn out. Additionally, a deposit of about $1000 was requested to get the car from another dealership. Finally, after the car was retrieved from the other dealership the $1000 deposit was not accounted for in the sale of the car. Sales department had to be reminded of the $1000 deposit and it took approximately 3 weeks to get the money refunded. In the process of asking about the refund for the deposit several people involved made mistakes and could not prove the refund was issued. Additionally, the permanent license plates were significantly delayed and came after the 30 day temporary license plate was expired. Overall, this sales process was very difficult, time consuming, unprofessional and it's clear that there are many breakdowns in communications. Additionally, things are not executed in a timely or professional manner. The only reason I stuck through in the sale of this car through this dealership is because the process was already started and did not want to go through this process all over again with another sales person/dealer. Based on my recent experience and interactions with some of the staff, I would NOT seek this dealership for any future auto sales and would NOT recommend this dealership to anyone looking to get a BMW. More

I reached out to this dealership regarding the purchase of a 2024 bmw x7. After confirming the x7 was available I made an appointment to test drive and purchase the BMW X7. After driving out there from Lon of a 2024 bmw x7. After confirming the x7 was available I made an appointment to test drive and purchase the BMW X7. After driving out there from Long Island, mind you paying tolls to cross multiple bridges and sitting in traffic, I was told the x7 was never for sale and not available. I set up the appointment with Dairo Ferrer & Rabiat Tijani. Keep this in mind when choosing to do business with this place, they clearly did not respect my time. More

Excellent experience working with Eugene Poznyak. He was on top of every delivery milestone. The pricing was great so as the service. Thank you, BMW of Bloomfield team, He was on top of every delivery milestone. The pricing was great so as the service. Thank you, BMW of Bloomfield team, More

Worst BMW experience ever. They handled the sale of a lease return for one of their customers and lost one of the key fob's. They admit to the lost key but no one at Bloomfield They handled the sale of a lease return for one of their customers and lost one of the key fob's. They admit to the lost key but no one at Bloomfield BMW has returned a call or an email. Super unprofessional. More

This dealership is great . Had no issues with any aspects , had a recall done recently and everything went smoothly Had no issues with any aspects , had a recall done recently and everything went smoothly More

Parts department overcharged me for my wheel and tire set. I don’t trust them! Service Center has been good overall. set. I don’t trust them! Service Center has been good overall. More

I worked with Luis. He was professional and responsive. I would purchase from Luis and this dealership again. He was professional and responsive. I would purchase from Luis and this dealership again. More

As usual , excellent customer service . Very professional ,specially the manager Ahron Silvestri gave me his time to answer all my questions . Very professional ,specially the manager Ahron Silvestri gave me his time to answer all my questions . More