BMW of Bloomfield Hills

fantastic it was very good and fast with regard circumstances especially with Mike the services rep which give advice and good service and looked to what I nee it was very good and fast with regard circumstances especially with Mike the services rep which give advice and good service and looked to what I need More

Friendly, professional service at Erhard BMW My dealership experience was very enjoyable. The staff, along with the facilities is very professional. I never felt pressured by any sales person a My dealership experience was very enjoyable. The staff, along with the facilities is very professional. I never felt pressured by any sales person and found all those I interfaced with very knowledgeable. I would highly recommend Erhard BMW of Bloomfield Hills if your looking for a dealership that understands how to professionally deal with people and can effectively represent the products and services they sell. More

Professional Customer Service My wife and I purchased a 2019 4-series from Erhard BMW Bloomfield from out-of-state and was skeptical if I was doing the right thing; but was very fo My wife and I purchased a 2019 4-series from Erhard BMW Bloomfield from out-of-state and was skeptical if I was doing the right thing; but was very fortunate to have a Pre-Owned Client Advisor, Darryl Perry, that went out of his way to satisfy us (the customer) from start to finish. His dedication, motivation, and patience were superb. If you are looking for a top-notch advisor, he's the one. I must also thank the Erhard management team as well who supported him in ensuring we was taking care of in an expeditious manner. My wife and I thank you for the outstanding service and the beautiful car; M&P. "El Paso Strong" More

Sales and Service personnel are phenomenal. Through all of this difficulty of COVID-19, my experience was still awesome thanks to the people I worked with at Erhard BH. Except - the best - Exp Through all of this difficulty of COVID-19, my experience was still awesome thanks to the people I worked with at Erhard BH. Except - the best - Experience - far exceeds your expectations! R Cash, FH More

Superior service. Chen was professional and efficient and exceeded expectations. John Kapousis my sales contact made arrangements on my behalf. Couldn’t have been better exceeded expectations. John Kapousis my sales contact made arrangements on my behalf. Couldn’t have been better More

Totally satisfied.. went into service department for oil change..during covid19 epidemic.. treated with extra special care..they covered my truck in plastic while performing services..even steering wheel w change..during covid19 epidemic.. treated with extra special care..they covered my truck in plastic while performing services..even steering wheel was covered. The extra care was really appreciated. Mr. Hood always professional. More

Outstanding Dealer. I've worked with Erhard BMW since 1993 and have leased or purchased 11 vehicles. In over 45 years of driving, I've had quite a few cars. I love drivi I've worked with Erhard BMW since 1993 and have leased or purchased 11 vehicles. In over 45 years of driving, I've had quite a few cars. I love driving BMW's and truly enjoy working with David Nank in sales and Chen Yen in the service department. They go above and beyond and always make me feel welcome. As long as I'm able, I'll continue to patronize Erhard BMW for a wonderful car buying experience. More

BMW X4 needed service and with the covid19 going on I was able to get service scheduled and performed quickly and efficiently, I was even provided a loaner vehicle if I didn’t feel comfortable in using the w able to get service scheduled and performed quickly and efficiently, I was even provided a loaner vehicle if I didn’t feel comfortable in using the waiting area.. Michael Hood is a very wonderful service advisor, glad to be part of the BMW family. More

Excellent service. Great communication. Always returns a clean well taken care of vehicle. I have been very happy with the service. Mike Hood is great. clean well taken care of vehicle. I have been very happy with the service. Mike Hood is great. More

Just picked up our 340i GT and couldn’t be happier. Gloria Medina went above and beyond and was a joy to work with. Can’t recommend her and the dealership enough. Gloria Medina went above and beyond and was a joy to work with. Can’t recommend her and the dealership enough. More