BMW of Bloomfield Hills

Great! Mike Hood is awesome!!!! He is always attentive and responsive. The dealership is clean and safe based upon current situation. Excellent service all around and responsive. The dealership is clean and safe based upon current situation. Excellent service all around More

Even with the pandemic the dealership made it very comfortable and safe when buying a new car. The experience was very impressive and could not ask for better. comfortable and safe when buying a new car. The experience was very impressive and could not ask for better. More

Service was fast but when I got home my engine coolant light went on. Technician did not check it. I needed to go back in to get it checked and filled. light went on. Technician did not check it. I needed to go back in to get it checked and filled. More

Helpful service Mike Hood was very helpful. Problem was diagnosed while I waited. I was driven home while the work was completed. The car was ready when promised. Mike Hood was very helpful. Problem was diagnosed while I waited. I was driven home while the work was completed. The car was ready when promised. More

Basic oil change service I like the proactive nature of Erhard's service. I was called to remind me that it was time for an upcomging oil change. Yes, the service was pretty I like the proactive nature of Erhard's service. I was called to remind me that it was time for an upcomging oil change. Yes, the service was pretty basic, but the courtesy and professionalism is always nice to see. More

During these very unusual times, I felt very safe at the dealership and I found Ryan, very helpful. The dealership was very busy, but there were precautions in place to ensure social distancing. The requir dealership and I found Ryan, very helpful. The dealership was very busy, but there were precautions in place to ensure social distancing. The required service was performed in the expected time frame, and I was able to discuss future needs very easily. More

I just bought a 2020 BMW M550iX This was my 9th. BMW I bought in the last 17 years from Erhard. David Nank is for all of those years the Client advisor who knows exactly how to suppo This was my 9th. BMW I bought in the last 17 years from Erhard. David Nank is for all of those years the Client advisor who knows exactly how to support me. Even in COVIT time he made the process easy, smooth, convenient and safe. Thank you very much - it wasn't the last BMW I bought at Erhard! More

I recent bought a 2019 BMW X5 50i from Erhard BMW. I dealt with Jeni Velluci for my purchase. She did a good job at giving a video tour, offering asked details and letter on by keeping everything ready dealt with Jeni Velluci for my purchase. She did a good job at giving a video tour, offering asked details and letter on by keeping everything ready before my test drive and purchase visi. The vehicle was cleaned up and ready to go! More

It was a great experience. Although I was late for my appointment. They accommodated me very well. Mr. Campbell was extremely helpful and a good salesman appointment. They accommodated me very well. Mr. Campbell was extremely helpful and a good salesman More

Terrific Customer Service can't tell you how pleased I was with my recent buying experience. Jeni Vellucci was excellent. attention to detail from start to end. very helpful can't tell you how pleased I was with my recent buying experience. Jeni Vellucci was excellent. attention to detail from start to end. very helpful in all aspects of the buying experience. More