BMW of Bloomfield Hills

Incredible experience all around in service department Terrific service department, they go above and beyond to keep you informed and deliver a quality experience that is second to no one. I have never b Terrific service department, they go above and beyond to keep you informed and deliver a quality experience that is second to no one. I have never been disappointed! More

Purchasing a new car with a newborn at home during COVID-19 is a complicated process. However, Audrey Houck streamlined the process and worked around our newborn's feeding schedule while taking every COVID-19 is a complicated process. However, Audrey Houck streamlined the process and worked around our newborn's feeding schedule while taking every health precaution to help us purchase a car. We are grateful for Audrey and look forward to working with her again soon when we purchase our next BMW. More

We had a great buying experience at Erhard BMW. Our sales rep Gloria Medina was very personable and knowledgeable about the Lexus RX350 that we were interested in. She gave us a very fair price and then even rep Gloria Medina was very personable and knowledgeable about the Lexus RX350 that we were interested in. She gave us a very fair price and then even had the car detailed and made sure we left with a full tank of gas. If you’re looking for a pleasant experience buying a used vehicle you can deal with Gloria with confidence. More

Awesome dealership, great trained professionals and very polite, Mr. Ryan Cornell my service advisor is top notch and very caring and concerned and a true professional polite, Mr. Ryan Cornell my service advisor is top notch and very caring and concerned and a true professional More

Always get treated right! Nice environment to stay and work while the car is being worked on. Chen always takes the time to add a little extra work while the car is being worked on. Chen always takes the time to add a little extra More

During this pandemic. BMW practice social distancing and mandatory wearing a mask. Service was fast. Team effort, Ryan was busy with another customer another person help me in order to expedite the process mandatory wearing a mask. Service was fast. Team effort, Ryan was busy with another customer another person help me in order to expedite the process and not waiting in line. Ryan acknowledge my presence even though he is busy. Thank you to both of you. Sorry I did not get the name of the other person. More

Classy dealership with huge BMW inventory and an exceptional service department. We purchased our X2 from this dealership in June 2020. Overall, it was a positive experience. We love the car, and th exceptional service department. We purchased our X2 from this dealership in June 2020. Overall, it was a positive experience. We love the car, and the staff worked late to process our transaction. One area for improvement is that we would have preferred more flexibility in the negotiation process. More

Erhard BMW always takes great care of me. Today I brought my Mini in to them because I was desperate for a repair that couldn’t be performed at the Mini dealer. Brian said let me see how we can help. He did my Mini in to them because I was desperate for a repair that couldn’t be performed at the Mini dealer. Brian said let me see how we can help. He did some digging and said sure come on in, we’ll take care of it. And they did, they went above and beyond in these trying times. I’ll never forget that they bent over backwards to take care of me and if I could give them 100 stars I would. Thumbs way up to Erhard Bloomfield Hills. More

Outstanding service Personnel were knowledgeable and understanding. I was told it may take more than one day, but they finished mid afternoon. Very pleased with the servi Personnel were knowledgeable and understanding. I was told it may take more than one day, but they finished mid afternoon. Very pleased with the services provided. More

Erhard Bloomfield Hills MI location treats its customers with the highest care. The service department is always courteous, gives great explanations, and is on time with its delivery. with the highest care. The service department is always courteous, gives great explanations, and is on time with its delivery. More