BMW of Bloomfield Hills

My visit was impromptu due to a Chassis notification indicating service. Ryan (service dept) kept me informed. Car was kept overnight. Satisfied with experience for this visit. indicating service. Ryan (service dept) kept me informed. Car was kept overnight. Satisfied with experience for this visit. More

The price the car the maintain, the time evry thing related to my deal in this dealer was perfect...all papers , payment , deals warranty..they explain theoretically and practical (its mean they show y related to my deal in this dealer was perfect...all papers , payment , deals warranty..they explain theoretically and practical (its mean they show you the point that they explain on paper before you sign anything...they deserve to represent BMW dealer....Good luck and best wished ...the sales Andy who took care of me and he kept communicating with me for any change in the car price......good luck for him also. More

Rear tire problem Call at time of opening. Was told to bring the car in with no appointment. Upon arrival the service team took care of the issue promptly and with no i Call at time of opening. Was told to bring the car in with no appointment. Upon arrival the service team took care of the issue promptly and with no issues. Was out in an hour with new tire and clean vehicle Service was excellent. More

Found at last We wanted a 4 series with a manual transmission. Not an easy find. Our salesman, John Kapousis, searched and searched. Found one-already sold. Fou We wanted a 4 series with a manual transmission. Not an easy find. Our salesman, John Kapousis, searched and searched. Found one-already sold. Found another-going to be sold. Ultimately he got us a great car with a clutch. Everyone at the dealership with whom we worked to care to make us feel Covid safe and appreciated as customers. And the dealership itself is beautiful. More

Service manager Chen Yen is the reason I keep bringing all my bmw’s for service at erhard. He is always professional and most knowledgeable. His advice is impeccable. all my bmw’s for service at erhard. He is always professional and most knowledgeable. His advice is impeccable. More

My service experience as always was professional, friendly, and efficient. Your service team is the best hands down!! Thank you for following the pandemic guidelines to make your guests feel welcome friendly, and efficient. Your service team is the best hands down!! Thank you for following the pandemic guidelines to make your guests feel welcome and safe. More

They did a wonderful job in helping me select a vehicle. I was provided an excellent tutorial on how the car operates. I would recommend this dealership to anyone. I was provided an excellent tutorial on how the car operates. I would recommend this dealership to anyone. More

satisfied customer Professional service was provided as always. The waiting room is very comfortable. That makes the tie go quickly. And I appreciate the education th Professional service was provided as always. The waiting room is very comfortable. That makes the tie go quickly. And I appreciate the education the mechanics provide to help me understand my vehicle. More

I've taken my 650i to this Erhard BMW of Bloomfield Hills for service a few times since last year 2019. This dealership is not the closest to my residence, however, it was convenient to my schedule the firs for service a few times since last year 2019. This dealership is not the closest to my residence, however, it was convenient to my schedule the first visit. I would be remiss, if I did not mention why I continue to come to this location when maintenance is needed, it's because of the customer service I've received from the astute service advisor Mr. Brian Kolber! Mr. Kolber is honest, professional and knowledgeable and has single-handedly retained me as a continued future customer. Erhard BMW of Bloomfield would benefit with more individuals like that of Brian. Lastly, I am satisfied with all diagnostic and/or mechanical services performed on my vehicle to date from this dealership. More

Flawless Fit and Finish Restoration after a Warranty Repair Jim Cash and David worked hard to make sure my X3 M40i was looking as good as new after a significant warranty repair necessitated them removing the f Jim Cash and David worked hard to make sure my X3 M40i was looking as good as new after a significant warranty repair necessitated them removing the front bumper.... they deliver the vehicle back to me with a sense of pride, hoping they had met my expectations... they exceeded my expectations. Thank You Gentlemen. 5 Stars! More