BMW of Bloomfield Hills

Highly recommended I am from New York Driving to Michigan A/C wasn’t working last three hours of my driving Hard time to reach Michigan Next day morning call deal I am from New York Driving to Michigan A/C wasn’t working last three hours of my driving Hard time to reach Michigan Next day morning call dealer Good response Taking care of my car,change the entire parts Relive to drive back to New York safe More

Great Service I really appreciate the friendly greeting and prompt service. The Service advisor was genuinely interested in understanding the problem and making su I really appreciate the friendly greeting and prompt service. The Service advisor was genuinely interested in understanding the problem and making sure all my needs are addressed. Great Job Chen! More

Rear Hatch Service BMW X5 Mr. Chen Yen was a great help when I took in my vehicle! Very professional in his field of work, and got the job done with no effort. Would recommend Mr. Chen Yen was a great help when I took in my vehicle! Very professional in his field of work, and got the job done with no effort. Would recommend the dealer to anyone. More

Mike Hood was excellent. The problem was defected and fixed on a timely basis. I was delighted to find out that the work was covered under warranty. fixed on a timely basis. I was delighted to find out that the work was covered under warranty. More

Amazing service! Everyone was so friendly and very knowledgeable. Beautiful dealership. Next day appt, did a quick fix on my headliner until they get the parts in to replace so I can use the top for a knowledgeable. Beautiful dealership. Next day appt, did a quick fix on my headliner until they get the parts in to replace so I can use the top for a day or 2 when the parts come in. More

We were traveling to Michigan from Virginia and our bmw started showing warnings. I was able to call this dealership and they got us in for a diagnostic test the next morning I appreciate the kindness started showing warnings. I was able to call this dealership and they got us in for a diagnostic test the next morning I appreciate the kindness and professional courtesy we were given. Our car ended up to be safe to drive and get back to our local dealership in Virginia More

Great Experience! Had a great experience with Ezekiel!! Very professional!! The car is beautiful and the dealership had excellent customer service and explained everyth Had a great experience with Ezekiel!! Very professional!! The car is beautiful and the dealership had excellent customer service and explained everything with my new car in great detail!! More

Always a great service experience! Chen Yen is outstanding! Brought in the car for a persistent Engine Check Light sign, Chen accommodated my service without a prior appointment, and promptly completed the ser Brought in the car for a persistent Engine Check Light sign, Chen accommodated my service without a prior appointment, and promptly completed the service. As always great service, great environment. I have owned 4 BMWs since 2007, and have found Chen to be the best service consultant ever, among the two dealerships I have gone to over the years. He is very courteous, very knowledgeable and very professional. Overall great experience at a very organized service location! More

Our sales guy Bill was awesome! He answered all calls and was on top of the paper work in a timely manner!!! Even made us laugh a few times....which always helps!!! was on top of the paper work in a timely manner!!! Even made us laugh a few times....which always helps!!! More

The service at Erhard BMW is always superlative. Their service advisor Ryan Cornell is the ultimate expression of professionalism. They made an appointment that they honored at the assigned time and compl service advisor Ryan Cornell is the ultimate expression of professionalism. They made an appointment that they honored at the assigned time and completed the work efficiently and the car was returned in perfect condition and clean! More