BMW of Bloomfield Hills
Bloomfield Hills, MI
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Easy scheduling via the BMW App. Every staff member I encountered from the mechanic that directed me to my service advisor to the cashier at checkout was helpful and friendly. Was happy with accommodat encountered from the mechanic that directed me to my service advisor to the cashier at checkout was helpful and friendly. Was happy with accommodations while I waited for my vehicle to be serviced. Very Covid compliant while still providing conveniences and even tables outside so masks could come off! More
Appreciation I am thankful of a professional mechanic who fixed my car and also i appreciate an employee at the service department (Mr.Boven) who helped me a lot a I am thankful of a professional mechanic who fixed my car and also i appreciate an employee at the service department (Mr.Boven) who helped me a lot and spent too much time with me(God bless him) More
Quick and friendly service!Comfortable waiting!I’m on Quick and friendly service! Comfortable waiting! I’m on my 6th BMW from this dealer. Thank you Ryan! Clean showroom! Easy to work with everyone! Quick and friendly service! Comfortable waiting! I’m on my 6th BMW from this dealer. Thank you Ryan! Clean showroom! Easy to work with everyone! More
See below Ryan Cornel once again proved to be a trusted resource. He again directly explained the service needed for my 528 and based on the confidence and tru Ryan Cornel once again proved to be a trusted resource. He again directly explained the service needed for my 528 and based on the confidence and trust that he has established I went forward. More
Great service at Erhard. Mike Hood is fantastic. Would recommend using this dealership. Have serviced all my BMW vehicles here. Friendly staff. Easy appointments. Online appointments a plus. recommend using this dealership. Have serviced all my BMW vehicles here. Friendly staff. Easy appointments. Online appointments a plus. More
Service Advisor, Ron, was awesome. Took care of the stuck power cargo shade (even without appt). Will arrange for replacement in the near future. Thank you. stuck power cargo shade (even without appt). Will arrange for replacement in the near future. Thank you. More
Quick Service, solved the issue. Very effective communication. Ryan is always on point and straight forward about issues and course of actions. I am a very happy BMW customer. communication. Ryan is always on point and straight forward about issues and course of actions. I am a very happy BMW customer. More
2016 M5 Experience I purchased a previously owned M5 from Erhard. I live in GA and bought the car sight unseen, only asking questions and reviewing records. When I recei I purchased a previously owned M5 from Erhard. I live in GA and bought the car sight unseen, only asking questions and reviewing records. When I received the car I had missed the service, and the oil was due to be changed in a about a weeks' time... Bill and the team at Erhard took care of this making my experience with this purchase really complete. A+ for Bill and the team at Erhard. More
Repeat performance...... Excellence at it’s finest!!! They can service all my cars including my Chevrolet if they would. I love their lounging area, not to mention all the BMW goodies. I bought a nice te They can service all my cars including my Chevrolet if they would. I love their lounging area, not to mention all the BMW goodies. I bought a nice tee and computer wallet while waiting. See you soon. More
Excellent dealership, client advisors and staff!!! Our client Advisor Andy Campbell was fantastic! He helped us with our first BMW (CPO) purchase and it was a great experience. He was very knowledgea Our client Advisor Andy Campbell was fantastic! He helped us with our first BMW (CPO) purchase and it was a great experience. He was very knowledgeable about the vehicles we were interested in, and was very attentive to what we were looking for. The purchase process was smooth and headache free. Andy took extra time to walk both my wife and I through all the features of our new BMW and pre-programmed things like our home address into the NAV and setup the Universal garage transmitter. I would highly recommend Andy to my family and friends and we look forward to working with Andy with future BMW purchases. Thank you to Andy and Erhard BMW for making our first BMW purchase experience a success! More