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BMW of Bloomfield Hills

Bloomfield Hills, MI

5.0
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

August 10, 2020

Best Service Department I've been servicing my vehicles at this dealer since 2015. It's always been a great experience, and I look forward to the next visit. More

by Raju J. Pulikkotil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cornell
Aug 14, 2020 -

BMW of Bloomfield Hills responded

Raju J. Pulikkotil, your satisfaction is our top priority.

August 10, 2020

oil change $100 For $100 dollars I would have expected not only the oil changed, but all fluids topped off.... it used to be that way. When I pulled out of the parki More

by j.mckeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 14, 2020 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We have notified your advisor of your concern regarding your fluid top off. We hope you have a great day!

August 10, 2020

Turnkey Ryan always does a great job. No surprises and lets me know what else may be needed. Finished up everything right on schedule. Truly appreciated. More

by Michael T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Michael T, thanks for your praise and kind comments about our team.

August 07, 2020

Just an average experience Service was fine- nothing special, nothing poorly done. However, I was concerned about the number of customers not wearing masks during their time in More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Hi Erik, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you taking the time to let us know how we can improve. We hope you will consider us again in the future. Erhard BMW of Bloomfield

August 07, 2020

Chen was wonderful to work with. He kept me informed of the progress of the repairs. He regularly & proactively communicated with us was a great helper thank you so much More

by Sam Sadek
Recommend Dealer
Yes
Employees Worked With
Sam Sadek
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Sam Sadek, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

August 07, 2020

Excellent as usual Automark did a perfect job on my 1992 318i C. I dont know what else to say so I'll say it again. They did a perfect job More

by billeldridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Billeldridge, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Bloomfield.

August 07, 2020

Smooth Purchase of a X1 I bought a new X1; sale went smooth, pretty good price with the rebate. Mr Curry, did an excellent job of explaining the car, its operation and the pr More

by Dan Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Curry
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Dan Morris, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

August 07, 2020

Went in for annual oil change. Professional dealership with good communication. Investigated and confirmed software upgrade required to get Drive Recorder activated. Fully satisfied with experience More

by Mark K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cornell
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Mark K, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

August 06, 2020

timely and efficient have 2 cars from them. an x1 and an x3. Friendly, timely and excellent service, close by, nice waiting area, close by to home. they finished timely. More

by CPKCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chuck
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Cpkcpa, thank you for your kind words and this wonderful review!

August 05, 2020

I brought my car in for general maintenance however once I arrived I was told that the vehicle had a recall on it I asked how long it would be, Bob said an hour and 20 minutes to my surprise it was exactly More

by Dgrace.dvg47
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 11, 2020 -

BMW of Bloomfield Hills responded

Dgrace.dvg47, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

Aug 11, 2020 -

BMW of Bloomfield Hills responded

Dgrace.dvg47, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

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