![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
BMW of Bloomfield Hills
Bloomfield Hills, MI
Filter Reviews by Keyword
By Type
Showing 1,154 reviews
Best Service Department I've been servicing my vehicles at this dealer since 2015. It's always been a great experience, and I look forward to the next visit. I've been servicing my vehicles at this dealer since 2015. It's always been a great experience, and I look forward to the next visit. More
oil change $100 For $100 dollars I would have expected not only the oil changed, but all fluids topped off.... it used to be that way. When I pulled out of the parki For $100 dollars I would have expected not only the oil changed, but all fluids topped off.... it used to be that way. When I pulled out of the parking lot the Washer Fluid light came on.... very cheap item .. easy thing to do to enhance customer service in times like these. More
Turnkey Ryan always does a great job. No surprises and lets me know what else may be needed. Finished up everything right on schedule. Truly appreciated. Ryan always does a great job. No surprises and lets me know what else may be needed. Finished up everything right on schedule. Truly appreciated. More
Just an average experience Service was fine- nothing special, nothing poorly done. However, I was concerned about the number of customers not wearing masks during their time in Service was fine- nothing special, nothing poorly done. However, I was concerned about the number of customers not wearing masks during their time in the waiting room. I would have expected the associates working at the dealorship to encourage all individuals to wear their masks. I ended up sitting outside the actual waiting room. More
Chen was wonderful to work with. He kept me informed of the progress of the repairs. He regularly & proactively communicated with us was a great helper thank you so much the progress of the repairs. He regularly & proactively communicated with us was a great helper thank you so much More
Excellent as usual Automark did a perfect job on my 1992 318i C. I dont know what else to say so I'll say it again. They did a perfect job Automark did a perfect job on my 1992 318i C. I dont know what else to say so I'll say it again. They did a perfect job More
Smooth Purchase of a X1 I bought a new X1; sale went smooth, pretty good price with the rebate. Mr Curry, did an excellent job of explaining the car, its operation and the pr I bought a new X1; sale went smooth, pretty good price with the rebate. Mr Curry, did an excellent job of explaining the car, its operation and the process of the sale. More
Went in for annual oil change. Professional dealership with good communication. Investigated and confirmed software upgrade required to get Drive Recorder activated. Fully satisfied with experience with good communication. Investigated and confirmed software upgrade required to get Drive Recorder activated. Fully satisfied with experience More
timely and efficient have 2 cars from them. an x1 and an x3. Friendly, timely and excellent service, close by, nice waiting area, close by to home. they finished timely. have 2 cars from them. an x1 and an x3. Friendly, timely and excellent service, close by, nice waiting area, close by to home. they finished timely. More
I brought my car in for general maintenance however once I arrived I was told that the vehicle had a recall on it I asked how long it would be, Bob said an hour and 20 minutes to my surprise it was exactly I arrived I was told that the vehicle had a recall on it I asked how long it would be, Bob said an hour and 20 minutes to my surprise it was exactly an hour and 20 minutes which was great Bob definitely took care of me and got me in and out thank you Bob More