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BMW of Bloomfield Hills

Bloomfield Hills, MI

5.0
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

September 09, 2020

Good, fast and reliable service with honest assessment of the issues and resolution at a reasonable cost. Appreciate the help and will use in the future. More

by Yshukairy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Yshukairy, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Bloomfield.

September 06, 2020

Very friendly helpful and knowledgeable. Everyone was o nice. We really enjoyed our experience Had just the car I wanted. It was delivered in perfect condition More

by caplangail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold curry
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Caplangail, we are so happy to read such a great review about Erhard BMW of Bloomfield!

September 05, 2020

they did what I asked but they did not say anything about the fault that is still on my BMW. I was not going to fix it while I was there but it would be nice to know they knew it was there! the price was gre More

by 328BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 15, 2020 -

328BMW responded

did you answer the question? did you read what you asked me to write? what about the fault? what is express service?

September 04, 2020

They have awesome service people and salespeople. Both are very helpful and honest. Will continue to drive a BMW because they make car ownership easy!! More

by angelaann23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kolber and Andy Campbell
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Angelaann23, thanks for your praise and kind comments about our team.

September 03, 2020

While looking for a car, the sales person did a good job of understanding what was important to me and then going to find that car so that I would be satisfied. I love my need car. More

by T. W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Houck-Fassnacht, Deb Nesi
Sep 14, 2020 -

BMW of Bloomfield Hills responded

T. W., thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

September 02, 2020

Erhard BMW and my salesperson David Nank provided me with an outstanding experience! David went out of his way to answer any and all questions about the car, the service department and leasing options. His k More

by Handlem81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nank
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Hi Handlem81, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!

September 02, 2020

Great job team. 3rd BMW is my favorite so far. Jeni was great. Car detail was impeccable. Process was fast, complete and even my wife enjoyed it. More

by oatshome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeni, Mike Hood
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Oatshome, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.

September 01, 2020

Quick response but I had an experience of wrong finance calculations with a surprise increase of monthly payout at the time of delivery. Though resolved by the manager but ended up paying more than what I More

by amitesh25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Amitesh25, thank you for taking the time to let us know how we did; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

September 01, 2020

Professional, friendly and timely service . Ryan went out of his way to make the experience pleasant and enjoyable . The service was part of the purchase package More

by Phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 06, 2020 -

BMW of Bloomfield Hills responded

Phillip, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

August 31, 2020

I appreciate the honesty of the dealership. My representative keeps me informed about my up coming services and what it may cost. He may recommendation of what it take to keep my car running at it More

by Washington6044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Sep 14, 2020 -

BMW of Bloomfield Hills responded

Hi Washington6044, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!

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