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BMW of Bloomfield Hills

Bloomfield Hills, MI

5.0
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

September 21, 2020

Excellent service - people are so friendly - I dealt with Chuck - They order the part and service the car without no problem. great work and service More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Hi Sam, we are very happy to have provided you with such a positive experience!

September 21, 2020

Jen took great care of my wife and I. She was attentive, professional and worked hard for our business. We got a fair price and would return in the future. Btw, we both bought X1s that day. More

by Metealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Velluci
September 18, 2020

Great dealership. Mike in service Is exceptional in both his knowledge of the vehicles and professionalism. Workmanship is faultless and Mike is timely with updates. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Ken, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2020

All the work well and on time. Ryan, my service advisor, is a SUPERSTAR. He’s always on top of things and kept me informed. If I was starting my business, he’d be on my list. More

by Mo Wazir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Hi Mo Wazir, thank you so much for your positive comments about Erhard BMW of Bloomfield!

September 17, 2020

Prompt, professional, clean, customer-centric, safe with masks and sanitizer. i waited for oil change in comfortable waiting area. Quiet reading area with water/coffee. And tv More

by judymoenck
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian and I don’t know who changed oil
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Judymoenck, thank you for your kind words and this wonderful review!

September 16, 2020

Everyone always handles my issues quickly and efficiently. I personally work with Bob Ufolla the most and have always found him to be friendly and professional. I never feel like Erhard is tryi More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Shawn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.

September 16, 2020

Was in for a flat tire. Ryan ordered the run flat tire and the service department finished installing it in less then 4 hrs. Great service. More

by Tennisprocompany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Hi Tennisprocompany, we are very happy to have provided you with such a positive experience!

September 15, 2020

Excellent service department! Always helpful ! Mike Hood in service is the best person I have ever work with. It’s worth the drive to get your car serviced here. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Jd, thanks for your praise and kind comments about our team.

September 15, 2020

Erhard BMW of Bloomfield is well organized, and attempts to work for the customer. The only issue is that, during the COVID problem, the cookies and treats are not available.!!! More

by Skate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Kauffman
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Skate, we are glad we could help! We miss the cookies too and hope things get back to normal soon.

September 15, 2020

Excellent customer service. Ryan Cornell is a great customer service representative, with a timely follow up and takes care of the concerns in great details. More

by onur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cornell
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Onur, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

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