BMW of Bloomfield Hills

Prompt response to service query via phone; polite efficient service requirements at dealer, practicing safe distancing. Clean waiting area with lots of air ventilation and space between seats. Comple efficient service requirements at dealer, practicing safe distancing. Clean waiting area with lots of air ventilation and space between seats. Completed ahead service ahead of schedule, and car returned clean. More

I drive 4 hours to use this dealership for service as I am treated so well! Ryan always takes great care of me and my vehicle am treated so well! Ryan always takes great care of me and my vehicle More

our salesman Andy was simply fantastic and extremely helpful. The sales manager however was a complete jerk throughout the process. We drove 7 hours from out of state only to hear him xxxxxxxx about me helpful. The sales manager however was a complete jerk throughout the process. We drove 7 hours from out of state only to hear him xxxxxxxx about me wanting issues resolved while were waiting in the sales office. I wasn't very happy hearing him complain about me while I was waiting to buy the car. Issues that should've been addressed well before I even looked at the car, no second key/fob, no manual, chips, dents and discoloration on the hood that needed paint. We still bought the car despite the sales manager because of Andy's hard work and the paint was fabulous. More

Very receptive, friendly and helpful. The staff was very knowledgeable, and helped us navigate the buying process. Gloria was great at showing us all the options of the car we purchased. knowledgeable, and helped us navigate the buying process. Gloria was great at showing us all the options of the car we purchased. More

Chan is extremely polite and professional. Car was delivered as promised. Loaner was also arranged. Very pleased with the repairs, will be back with my recent purchase of x7 delivered as promised. Loaner was also arranged. Very pleased with the repairs, will be back with my recent purchase of x7 More

Gloria made me feel safe about buying a vehicle Thanks Vinny You both are the BEST at what You do best experience Would return again Vinny You both are the BEST at what You do best experience Would return again More

Great dealership very friendly and helpful staff. Dealership is very clean. Comfortable waiting area. Your vehicle comes back very clean and they are taking all steps to keep everyone safe. Great com Dealership is very clean. Comfortable waiting area. Your vehicle comes back very clean and they are taking all steps to keep everyone safe. Great communication and knowledge as well. More

Appointment went on time maintenance completed timely car was cleaned and I was very pleased. Mike Hood did a great job! Thanks will recommend to otherd was cleaned and I was very pleased. Mike Hood did a great job! Thanks will recommend to otherd More

Andy Campbell was great. Helped me through the whole process. He knows each vehicle and was able to help me make the right decision for me. I will be back to Erhard for my next purchase. process. He knows each vehicle and was able to help me make the right decision for me. I will be back to Erhard for my next purchase. More

This was first time purchasing a BMW and I have to say I’m a customer for life best car shopping experience I’ve ever had Richard Sterr was the absolute best!!! I’m a customer for life best car shopping experience I’ve ever had Richard Sterr was the absolute best!!! More