Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bloomfield Hills
Bloomfield Hills, MI
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,154 reviews
November 17, 2020
Service was excellent in communicating what was required vs. what was not required, and offered me options prior to me departing. Very professional service. Thank you! vs. what was not required, and offered me options prior to me departing. Very professional service. Thank you! More
by Anonymous
Employees Worked With
Mike Hood
November 17, 2020
The service department at Erhard is clean, courteous, responsive and knowledgeable. They know the BMW product line, and the nuances that have an impact on an owners “Ultimate Driving Experience.” Client responsive and knowledgeable. They know the BMW product line, and the nuances that have an impact on an owners “Ultimate Driving Experience.” Client Advisor, Mike Hood, willingly goes the “extra mile” to ensure that his clients are completely satisfied. No issue is too large or small. More
by Bhodge3
Employees Worked With
Mike Hood
November 16, 2020
The service department is outstanding!!My advisor Mike The service department is outstanding!! My advisor Mike Hood is so knowledgeable, courteous, kind and so wonderful . I have owned different bmws for The service department is outstanding!! My advisor Mike Hood is so knowledgeable, courteous, kind and so wonderful . I have owned different bmws for 25 plus years. One of the biggest reasons I keep rebuying is the great service you always get... More
by bmw family
Employees Worked With
Mike Hood
November 16, 2020
The employees especially Bill Mason was very professional and patiently answered all my questions. He explained in simple terms the basics information about the car. and patiently answered all my questions. He explained in simple terms the basics information about the car. More
by arreycmba
Employees Worked With
Bill Mason
November 16, 2020
Despite the challenges of COVID19 and purchasing a car, Andy (he was outstanding) and the team made the process pretty seamless and overall exceeded my expectations. I would strongly recommend Erhard BMW Andy (he was outstanding) and the team made the process pretty seamless and overall exceeded my expectations. I would strongly recommend Erhard BMW of Bloomfield Hills if you are considering a quality vehicle with top rated service. More
by mao
Employees Worked With
Andy Campbell
November 16, 2020
Richard is great to deal with. All of his numbers and facts were 100% accurate. He was generous with his time helping to explain all of the features. Very good experience. facts were 100% accurate. He was generous with his time helping to explain all of the features. Very good experience. More
by nicholasapone
Employees Worked With
Richard Sterr
November 12, 2020
My service advisor Bob, did a great job. Friendly and efficient. On the other hand, Jeff the used car manger, needs to be let go. On two different occasions he has been very disrespectful and doesn’t efficient. On the other hand, Jeff the used car manger, needs to be let go. On two different occasions he has been very disrespectful and doesn’t provide the quality one would expect from BMW. Because of Jeff’s actions i will no longer bring my business of 7+ years to the Erhard group. More
by andrei
Employees Worked With
Bob, Jeff
November 12, 2020
Exceptional experience. My custom built car was ready in 3 weeks after I made the order ! Harold is a great sales advisor and Chris is a very friendly manager 3 weeks after I made the order ! Harold is a great sales advisor and Chris is a very friendly manager More
by Al Hallak
Employees Worked With
Harold Curry
