BMW of Bloomfield Hills

Very professional and responsive to my service needs. Other customer service representatives assisted me while my rep was busy displaying teamwork and an overall commitment to customer satisfaction. Other customer service representatives assisted me while my rep was busy displaying teamwork and an overall commitment to customer satisfaction. More

Audrey, our new car client advisor, was very good and friendly to work with in leasing our second BMW from this dealership. Kevin and Deb, new car sales managers, also very helpful. Very happy with Bob friendly to work with in leasing our second BMW from this dealership. Kevin and Deb, new car sales managers, also very helpful. Very happy with Bob, our Service Advisor, and the quality of work performed on our prior BMW. Brooke in Finance and Mike in Parts also good to work with. More

The service I received at Erhard last week was exceptional! Special thanks to Bob Ufolla for making my experience seamless and stress-free. He is professional and takes great care to ensure you exceptional! Special thanks to Bob Ufolla for making my experience seamless and stress-free. He is professional and takes great care to ensure you understand what your service needs are, what to expect, how long the service will take and the estimated cost of labor and parts. A car was reserved in advance of my appointment to ensure my personal commitments could be met. I would also like to commend the Service Technicians who did an outstanding job to exceed my expectations as a customer. Service is and always will be the measure of car dealership’s brand. Erhard excels in this area due to its superb Service team. More

Service Department quality is excellent and everyone is courteous and helpful. I enjoy working with Chen who really knows and understand the BMW product. Everything we discussed including the price quote w courteous and helpful. I enjoy working with Chen who really knows and understand the BMW product. Everything we discussed including the price quote was right on point.. More

Excellent service by advisor and service manager. Went above and beyond to help solve a difficult situation. Transferred from another dealership because the service was so much better in Bloomfield. above and beyond to help solve a difficult situation. Transferred from another dealership because the service was so much better in Bloomfield. More

To whom it may concern,In the service department of the To whom it may concern, In the service department of the BMW dealer Mr. Hood has taken very good care of me. Mr. Hood always ask in a very profession To whom it may concern, In the service department of the BMW dealer Mr. Hood has taken very good care of me. Mr. Hood always ask in a very professional way he takes care of me ask me anything I need he takes care of. He always has the work taken care of in a very timely manner I wouldn’t attempt to take my vehicle anywhere else Mr. Hood is A1 with me. More

Having been to this dealership year's ago, I can remember back then the customer service was fantastic and now that I have purchased my vehicle there the service is still great. back then the customer service was fantastic and now that I have purchased my vehicle there the service is still great. More

This is her fourth car from this dealer And they have always done a great job for us both service and purchase this time Ryan help us just with service and he was just perfect always done a great job for us both service and purchase this time Ryan help us just with service and he was just perfect More

Great services and great customer services, definitely a BMW experience. Everything happened in the way I was told. BMW standards of high quality and customer services BMW experience. Everything happened in the way I was told. BMW standards of high quality and customer services More

I really enjoyed buying my car from Gloria Medina. She was very professional and trustworthy. The service quality I got was outstanding. I feel like I got a great deal. was very professional and trustworthy. The service quality I got was outstanding. I feel like I got a great deal. More