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BMW of Bloomfield Hills
Bloomfield Hills, MI
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
December 07, 2020
I totally satisfied service and especially, thanks to Audrey During the purchasing process, I had several problems but Audrey fully help to solve all issues and finally, I purchased car from Erhard BMW Audrey During the purchasing process, I had several problems but Audrey fully help to solve all issues and finally, I purchased car from Erhard BMW Bloomfield sales. I totally recommend this place and service! More
by choli8988
Employees Worked With
Audrey Houck-Fassnacht
December 05, 2020
Erhard BMW is great! Mike Hood and Sabrina Rolle are the best! The entire staff from sales service are great, I look forward to every visit ! best! The entire staff from sales service are great, I look forward to every visit ! More
by jman47v
Employees Worked With
Mike Hood and Sabrina Rolle
December 04, 2020
Brian in the service department was more then helpful. He helped secure my vehicle part at a very reasonable cost and took all steps to help make the process easy and affordable. Brian also had a loaner vehi helped secure my vehicle part at a very reasonable cost and took all steps to help make the process easy and affordable. Brian also had a loaner vehicle waiting for me without me having to ask. Amazing service and very helpful. Thank you More
by Masterhammoud1
Employees Worked With
Brian
December 04, 2020
Outstanding customer service yet again. Erhard BMW sets the benchmark for how customers should be treated. Ryan goes out of his way to schedule convenient times and has the work done in the time he promis the benchmark for how customers should be treated. Ryan goes out of his way to schedule convenient times and has the work done in the time he promises. Why can't every dealership be like this??? More
by Chris
Employees Worked With
Ryan
December 02, 2020
very good service thought the appointments were well scheduled and I appreciated the review of the car with the various features Very organized and efficient process with my purchase scheduled and I appreciated the review of the car with the various features Very organized and efficient process with my purchase More
by maryjo.lefevre
Employees Worked With
Bill Manson
November 30, 2020
Couple things might help to improve your service:* Couple things might help to improve your service: * Workpaper should be done with car service, you can't leave service center without documentation Couple things might help to improve your service: * Workpaper should be done with car service, you can't leave service center without documentations. * When any Technician programing iDrive, he or she should wear gloves, because my whole dashboard is smudge with grease and finger prints. * Cars should be checked before and after services for any potential scratches. More
by sam
Employees Worked With
I am not sure
November 30, 2020
This is the only BMW dealership I would ever go to, been dealing with Erhard Bloomfield for years, they have the best sales and service departments of all I’ve been too. dealing with Erhard Bloomfield for years, they have the best sales and service departments of all I’ve been too. More
by Jonmozo
Employees Worked With
Gloria, Jeff
November 30, 2020
Erhard service has always been terrific. Mike Hood understands and knows what to advise and what needs to be done. He has the knowledge and always the personal touch, understands and knows what to advise and what needs to be done. He has the knowledge and always the personal touch, More
by jvjanice
Employees Worked With
Mike Hood
November 27, 2020
I have to say I had another great experience at my only dealership I use I actually drive past a dealership I will not name just to go to Erhard BMW of West bloom field that’s how good and honest they ar dealership I use I actually drive past a dealership I will not name just to go to Erhard BMW of West bloom field that’s how good and honest they are they will fix what’s wrong with your car and get u back on the road so this time I am giving it 2000 stars More
by Allen T Davis II
Employees Worked With
Chuck Kauffman
