BMW of Bloomfield Hills

The dealership is courteous and professional. They understand that my time is important and they handled my service appointment efficiently. Everything was complete and they left my car very clean. I understand that my time is important and they handled my service appointment efficiently. Everything was complete and they left my car very clean. I couldn’t be happier! More

The best service experience ever, nice people, very friendly and helpful for all your needs, the facility is clean and easy to get to, they are quick and they provide high quality of work friendly and helpful for all your needs, the facility is clean and easy to get to, they are quick and they provide high quality of work More

Love my BMW but also for me, buying and staying with a BMW is heavily influenced by my husband's experience with this dealership. Better than any other dealership I have ever dealt with. Customer servic BMW is heavily influenced by my husband's experience with this dealership. Better than any other dealership I have ever dealt with. Customer service is always friendly and very responsive. Erhard is great! More

Very professional and eager to meet needs. Our salesperson (Jenai) and finance rep (Vinny) were patient, courteous, and thorough. This is our 4th vehicle w Erhard. salesperson (Jenai) and finance rep (Vinny) were patient, courteous, and thorough. This is our 4th vehicle w Erhard. More

Great experience. I was interested in buying a used BMW SAV and found the customer service personnel friendly and prepared to answer any questions I had. SAV and found the customer service personnel friendly and prepared to answer any questions I had. More

Took our '17 BMW X3 in for 4 new tires & an alignment. Brian Kolber in service was great again as always. The car was ready as advertised, overnight service loaner X3 was perfect as requested. We've bee Brian Kolber in service was great again as always. The car was ready as advertised, overnight service loaner X3 was perfect as requested. We've been using Erhard BMW since 2006, have purchased 5 BMWs from them and will continue using them in the future! More

My car was due for periodic scheduled maintenance. Erhard arranged to have my car picked up at my home. They left a loaner vehicle. Service was performed and car was returned to my home a few hours later. Se arranged to have my car picked up at my home. They left a loaner vehicle. Service was performed and car was returned to my home a few hours later. Service rep Bob Ufola checked with me before during and after to make sure everything I wanted done was taken care of. Altogether a very satisfying experience. More

Just a masterclass of craftsmen, from the front service to the back, they know their business and how to make sure their guests are taken care of, I’m always happy that the work gets done in a timely manne to the back, they know their business and how to make sure their guests are taken care of, I’m always happy that the work gets done in a timely manner. More

Overall happy with outcome of service. However, took car Overall happy with outcome of service. However, took car in for new transmission and mechanics left plug unplugged indication glow plug issue...had Overall happy with outcome of service. However, took car in for new transmission and mechanics left plug unplugged indication glow plug issue...had to go through inconvenience of returning vehicle for correction. More

Jeni made my first BMW experience the best. When I picked up my new BMW, Jeni and Harold made me feel like a rock star! up my new BMW, Jeni and Harold made me feel like a rock star! More