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BMW of Bloomfield Hills
Bloomfield Hills, MI
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
January 03, 2021
Ryan at Erhard in Bloomfield Hills is a great Service advisor. Professional, friendly, responsive, supportive. Very much appreciate his Service, particularly when was an impromptu visit for battery in advisor. Professional, friendly, responsive, supportive. Very much appreciate his Service, particularly when was an impromptu visit for battery in key fob. More
by krklein
Employees Worked With
Ryan
December 31, 2020
The best BMW dealership in the area. Service advisor The best BMW dealership in the area. Service advisor would explain what really needs to be fix and what repair could wait. This “no push” service bu The best BMW dealership in the area. Service advisor would explain what really needs to be fix and what repair could wait. This “no push” service build trust. Would recommend this dealership to any BMW owner. More
by S A
Employees Worked With
Mike Hood
December 28, 2020
Erhard BMW had the X5 I was looking for and Jeni was a dream to work with. The dealership was also a championship experience. I will be calling Erhard first the next time I or anyone I know needs a vehi dream to work with. The dealership was also a championship experience. I will be calling Erhard first the next time I or anyone I know needs a vehicle. thanks Erhard thanks Jeni!! More
by BMW X5
Employees Worked With
Jeni, Vinny, and all staff
December 28, 2020
Ryan was very professional and helpful in repairing my older model 3 series. The explanation was thorough and the repair was to my satisfaction. I’ll definitely visit the dealer again. older model 3 series. The explanation was thorough and the repair was to my satisfaction. I’ll definitely visit the dealer again. More
by fnaghash
Employees Worked With
Ryan
December 24, 2020
I was charged $966 for a break pad! They changed break drum and break flued for $500 without my permission. On my other car, they charge me 650 for fixing a flat tire. When I ask why you the repair cos drum and break flued for $500 without my permission. On my other car, they charge me 650 for fixing a flat tire. When I ask why you the repair cost went up? they said because it is BMW. They are not honest. More
by dehkordi
Employees Worked With
Mike Hood
December 24, 2020
I found the service advisor very dishonest. He charged me $950 for a pair of break pad. He changed break flued without my permission and charge me $500 ! I never go anywhere near that dealership again. $950 for a pair of break pad. He changed break flued without my permission and charge me $500 ! I never go anywhere near that dealership again. More
by dehkordi
Employees Worked With
Mike Hood
December 23, 2020
Serviced both of my BMW's. Ryan does an excellent job of communicating and being straight forward. That's why I continue to drive past another dealer. Great Job! communicating and being straight forward. That's why I continue to drive past another dealer. Great Job! More
by Lackey.charles
Employees Worked With
Ryan Cornell
December 22, 2020
Ours sales rep was eager to find us exactly what we were looking for, and she impressed us with all of her knowledge about BMW’s. The price beat anywhere else we looked, and it’s certified. We couldn’t be h looking for, and she impressed us with all of her knowledge about BMW’s. The price beat anywhere else we looked, and it’s certified. We couldn’t be happier, thanks Gloria! More
by Ginette
Employees Worked With
Gloria
December 21, 2020
Been with them since 1972 in the first Grand River shop, then the next Gd. River dealership-on to Telegraph and 10 Mi. to Telegraph and 15 and now at the present location.-cannot even count the number of ca then the next Gd. River dealership-on to Telegraph and 10 Mi. to Telegraph and 15 and now at the present location.-cannot even count the number of cars throughout the years--what more could be said ? Good people and they know their customers and treat them well. More
by soloy
Employees Worked With
Michael Hood, Tim Polk
