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BMW of Bloomfield Hills

Bloomfield Hills, MI

5.0
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

June 02, 2021

This is my second purchase from this dealership. I also get my cars serviced here. I am very pleased with Erhard BMW Bloomfield and will continue to do business with them in the future. More

by Boat1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Bahr
Jun 08, 2021 -

BMW of Bloomfield Hills responded

Hi Boat1998, we are very happy to have provided you with such a positive experience!

June 02, 2021

Richard Sterr was very knowledgeable and extremely helpful to work with. We would highly recommend Erhard BMW and in particular Richard Sterr. We will be back to purchase in the future! More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sterr
Jun 08, 2021 -

BMW of Bloomfield Hills responded

Maureen, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

June 02, 2021

Great staff and great customer service. Responsive and friendly place to do business. Comfortable facilities to wait and the work is done quickly and efficiently. Love the fact that at the end of my servi More

by lisatperkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Brian
Jun 08, 2021 -

BMW of Bloomfield Hills responded

Lisatperkins, we are so happy to read such a great review about Erhard BMW of Bloomfield!

June 01, 2021

Very prompt and courteous service. Chen is one of the very service technicians I have ever dealt with. The facility is clean and well maintained. More

by Lonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen
Jun 02, 2021 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2021

My appreciation goes to service advisor Mike Hood. He is quite knowledgeable and helpful. But I do have some questions around maintenance costs of BMW. The labor and parts cost are sounding abnormal. More

by Dorababu Rambala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
May 27, 2021 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 13, 2021

Service department is helpful, professional, honest. Brian is awesome! I would recommend Erhard to anyone. I will most likely always drive a BMW and use Erhard. More

by angelaann23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service; Andy in sales
May 14, 2021 -

BMW of Bloomfield Hills responded

Hi Angelaann23, thank you so much for your positive comments about Erhard BMW of Bloomfield!

May 13, 2021

They are knowledgeable and courtesy with a very modern facility. Gloria did a great job throughout the entire sales process. I would buy a vehicle from here again. More

by mheadley2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria
May 14, 2021 -

BMW of Bloomfield Hills responded

Hi Mheadley2! We're so happy we were able to help you out!

May 10, 2021

The sales service was standard for a premium car dealer. You will have buyer remorse once you purchased a car from this dealer. The CA was rude and dare to cancel my order if I would not agree to the price More

by chuckS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audrey
May 11, 2021 -

BMW of Bloomfield Hills responded

Hi Chuck, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Audrey and the team are surprised by your comments as they feel they worked very hard with you to accommodate all of your requests. Unfortunately, we do not have the ability to build a-la-cart features on the vehicles. Certain packages come with different equipment. The manufacturer builds them that way. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 07, 2021

Had service. Ryan and everybody was great.took care of all my issues including having my snow tires delivered to my house. Thank you very much More

by Marjeme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 10, 2021 -

BMW of Bloomfield Hills responded

We appreciate your positive review about your recent experience with us!

May 06, 2021

I've been coming to Erhard for years. I keep coming back because of Mike Hood. He always takes care of me! Thanks Mike! Jeff Patterson More

by pattersonjm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
May 10, 2021 -

BMW of Bloomfield Hills responded

Hi Pattersonjm, we are very happy to have provided you with such a positive experience!

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