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BMW of Bloomfield Hills
Bloomfield Hills, MI
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
August 02, 2021
Meghan was awesome to deal with!! The process to take possession was fast and easy. The vehicle overview was performed with a lot of detail, but not too much that it became annoying as some can be. Ove possession was fast and easy. The vehicle overview was performed with a lot of detail, but not too much that it became annoying as some can be. Overall great experience!! More
by LarryK
Employees Worked With
Meghan
July 29, 2021
Bob Ufolla is the best service technician. He always takes great care of my vehicles. Great customer service as well. The new building is really bright and open. takes great care of my vehicles. Great customer service as well. The new building is really bright and open. More
by Shawn
Employees Worked With
Bob Ufolla
July 29, 2021
Professional. Prompt. Greeted and directed immediately. Informed throughout the service. Would recommend and reservice at Erhard . Talked about new vehicle early as supply chains are strained. Informed throughout the service. Would recommend and reservice at Erhard . Talked about new vehicle early as supply chains are strained. More
by Sulnick
Employees Worked With
Mike Hood, Kevin Collar
July 03, 2021
Gloria at Erhard BMW was an absolute pleasure to work with from start to finish. As a first time car buyer she stood by me every step of the way and kept in constant communication to make sure I understo with from start to finish. As a first time car buyer she stood by me every step of the way and kept in constant communication to make sure I understood the process. She made the entire process extremely simple and I would recommend anyone to work with her. Thank you Gloria for a great overall experience and a wonderful car buying process. More
by cbrandetsas
Employees Worked With
Gloria Medina
June 14, 2021
The personnel all are open to full transparency and explain options fully. Great service and results have been my experience from this and earlier visits explain options fully. Great service and results have been my experience from this and earlier visits More
by doryan
Employees Worked With
Chen Yen
June 12, 2021
I had to make an emergency appointment at BMW. Ryan Cornell is such a pleasure to work with. He remembers his old customers, is calm and unflappable and super efficient. He got me back on the road wi Cornell is such a pleasure to work with. He remembers his old customers, is calm and unflappable and super efficient. He got me back on the road with minimum fuss. What a great ambassador for the dealership! More
by aamir.farooqi
Employees Worked With
Cornell, Ryan
June 11, 2021
Best service team ever!!! Unexpectedly towed in, needed equipment in stock and back on the road in less than 90 minutes. Appreciate everyone efforts to keeping me safe on the road. equipment in stock and back on the road in less than 90 minutes. Appreciate everyone efforts to keeping me safe on the road. More
by Suz
Employees Worked With
Mike Hood
June 11, 2021
As always, the service team of Sam, Chuck, Ryan as well as Boban, went above & beyond in taking care of the issue. Greatly appreciate their work, customer service & professionalism. as Boban, went above & beyond in taking care of the issue. Greatly appreciate their work, customer service & professionalism. More
by Dr. Ardini
Employees Worked With
Sam, Ryan, Chuck, Boban, Tim
June 10, 2021
Richard Sterr contact me ask how could he be of service to me I relayed to him what my desire an needs were his reply was let me put together some options an he would call me back which he did set up an ap to me I relayed to him what my desire an needs were his reply was let me put together some options an he would call me back which he did set up an appt for me the following day his selection for me was perfect which now I m a happy and proud owner an family member of Erhard BMW of Bloomfield. Thank you Richard! More
by reval56
Employees Worked With
Richard Sterr
