BMW of Bloomfield Hills

Service was timely. The service representative was polite and courteous. The dealership was spotless. The work was completed with in the estimated timeframe. After completing the service, the car was washed and courteous. The dealership was spotless. The work was completed with in the estimated timeframe. After completing the service, the car was washed and returned, looking great. It’s a first class business. More

Chen Yen is the best! Wonderful service manager. A true asset to Erhard. He’s the reason I stay in BMW’s. asset to Erhard. He’s the reason I stay in BMW’s. More

Richard Sterr came to my home picked up my car and gave me a loaner. They found the main issue as well as additional opportunities to improve my safety and performance. me a loaner. They found the main issue as well as additional opportunities to improve my safety and performance. More

Bob in service is fantastic! Go see him. :)He has been Bob in service is fantastic! Go see him. :) He has been at BMW over ten years….and his work ethics show that fact! Very knowledgeable. Very happy B Bob in service is fantastic! Go see him. :) He has been at BMW over ten years….and his work ethics show that fact! Very knowledgeable. Very happy BMW customer -Cheri More

Excellent Dealer to work with. Great Service and attention to detail. John Kapusis is absolutely the best! attention to detail. John Kapusis is absolutely the best! More

The service department of the dealership is very professional and courteous. They are not pushing unnecessary repairs. Also, even when they are busy, they remain friendly. professional and courteous. They are not pushing unnecessary repairs. Also, even when they are busy, they remain friendly. More

Working with Andy Campbell was an excellent experience and I will not hesitate in referring friends and family to Erhard and Andy! To date my car has performed well and I will soon experience a service ch and I will not hesitate in referring friends and family to Erhard and Andy! To date my car has performed well and I will soon experience a service check up and will learn how the service department performs. More

Mr Hood was very patient and kind. He explained everything in detail in language that I could understand. I appreciate him taking the time to treat me like a valued customer. My previous experienc everything in detail in language that I could understand. I appreciate him taking the time to treat me like a valued customer. My previous experience with my service person almost prompted me to stop dealing with this location. More

Mike Hood is the best. Mike was very informative and answered all my questions. I truly appreciate his professional. I would highly recommend Mike Hood and Erhard BMW. answered all my questions. I truly appreciate his professional. I would highly recommend Mike Hood and Erhard BMW. More

First, the personnel at Erhard are all very pleasant and helpful. While I have driven the X-3 only a couple hundred miles, I am enjoying it. I downsized from an X-5 and it is still a getting used to it helpful. While I have driven the X-3 only a couple hundred miles, I am enjoying it. I downsized from an X-5 and it is still a getting used to it situation. But I can't say enough good things about the people we were involved with throughout this transaction. Great dealership. More