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BMW of Bloomfield Hills

Bloomfield Hills, MI

5.0
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

September 22, 2021

The service staff possess, intelligence, knowledge, integrity, and are customer focused. Quality staff caring for quality cars. More

by dstanis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Dstanis1, we're happy to hear you had such a positive experience with our team!

September 21, 2021

Everybody was cordial and helpful. Audrey is a terrific sales person, a great representative for Erhard and BMW. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurdrey, sales manager, financial assistant manager
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Hi Bill! We're so happy we were able to help you out!

Oct 10, 2021 -

Bill responded

Your excellent service continued with a tutorial with Chase on Saturday. He is personable, well informed and a great tutor. He will go far.

September 21, 2021

Service guy was very kind and helpfulAnd the manger for Service guy was very kind and helpful And the manger for the service department was very helpful. More

by Domgjoniflorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Domgjoniflorie, thank you for your kind words and this wonderful review!

September 20, 2021

Amazing communication and service from Sam and Bob. They helped me with my vehicle in a companionate manner. More

by htsaad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Bob
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Htsaad, thank you for your kind words and this wonderful review!

September 20, 2021

Hands down one of the best dealerships I’ve ever had a chance to purchase from. Deb, Meghan, Kevin were all genuine with making sure I picked features and options that made sense on my new 2022 X6. Will b More

by Garyn.D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Bahr
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Garyn.d, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

September 20, 2021

Audrey was excellent.she took time explaining everything.She took care of all paperwork,Insurence,registration.Spend 2 hours going over every detail in the vehicle. I highly recommend her and the More

by Dr.D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Dr.d, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

September 19, 2021

The Only real complaint is it was hard to get through to talk to service. More

by sam91197
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 21, 2021 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 18, 2021

The overall experience was great. Chloe, sales lady, had a lot of patience with me going over all the features the M5 offers. Everyone was courteous and just an overall excellent experience. More

by krb1tbg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe and Vinny
Sep 18, 2021 -

krb1tbg responded

An excellent overall experience.

September 17, 2021

My experience at Erhard was truly enjoyable from beginning to end. I just dropped over there to take a peek at the X one X to annex three. I stopped inside and soon I was able to test drive all thre More

by Sjchun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nank
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Sjchun, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2021

I like Erhard BMW. It’s a beautiful facility with some nice amenities. The showroom floor looks empty. I assume the “chip” shortage! More

by jonwass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen
Oct 10, 2021 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. You are correct...we too have fallen victim to the "chip" issue! We hope you have a great day!

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