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BMW of Bloomfield Hills

Bloomfield Hills, MI

Overview
Reviews
4.9
1,154 Reviews
Call Dealership (248) 642-6565
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1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

January 17, 2022

Great experience! Completely painless. Started on time and the information was concise. Service was great. Thank you. More

by MCLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cornell
Report | Print
Jan 17, 2022 -

BMW of Bloomfield Hills responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at BMW of Bloomfield Hills.

January 17, 2022

Erhard has been servicing my cars for around 10 years. Recently my X1 needed some maintenance and my service advisor Brian Kolber and his team oversaw all of the details needed to perform the work. Due to More

by Elle Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Report | Print
Jan 17, 2022 -

BMW of Bloomfield Hills responded

Hi Elle, It is nice to hear that our team went above and beyond to work with you. Thank you for choosing BMW of Bloomfield Hills and we appreciate your return business. We look forward to seeing you again.

January 16, 2022

Mike Hood does an excellent job. He provided a comprehensive explanation of what needed to be done and when it would be completed. When done, he gave me a complete concise review in a very pleasa More

by EdBro55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood, Garage Greeter
Report | Print
Jan 16, 2022 -

BMW of Bloomfield Hills responded

Hello, Thank you for sharing the excellent experience with our team at BMW of Bloomfield Hills from start to finish. We're glad your visit went so smoothly. Have a great day!

January 16, 2022

Thanks to Chen and Sam for a great experience. Chen is the best service advisor and Sam always goes above and beyond! Thank you for another great experience. More

by ramy.hijazi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen Yen and Sam
Report | Print
Jan 16, 2022 -

BMW of Bloomfield Hills responded

Hi Ramy, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your auto needs in the future at BMW of Bloomfield Hills.

January 12, 2022

From the 1st. Service to my car, Bob the service writer, doing his job in perfect way, explaining the issue and the solution from A to Z. Good luck for him… More

by Shant Seferian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Jan 12, 2022 -

BMW of Bloomfield Hills responded

Hi Shant, We are happy that our team was informative and could meet your expectations. Thank you for choosing BMW of Bloomfield Hills and we hope to continue to assist with all of your future automotive needs.

January 12, 2022

Mike hood is simply the best! Would highly recommend this dealership for servicing your car More

by Davidsillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike hood
Report | Print
Jan 12, 2022 -

BMW of Bloomfield Hills responded

Hi David, Your satisfaction means everything to us, so we are thrilled you found our team to be the best. At BMW of Bloomfield Hills we appreciate your recommendation and we look forward to your next visit.

January 12, 2022

Chen is hands down the best service advisor I’ve ever had. He always provides exceptional service and makes sure everything is done correctly. More

by adecarolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen Yen
Report | Print
Jan 12, 2022 -

BMW of Bloomfield Hills responded

Thank you for taking the time to share your exceptional service experience! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at BWM of Bloomfield Hills.

January 11, 2022

Brian, always does an excellent job taking care of my needs. Work was done onto e while I waited. More

by ijswider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 11, 2022 -

BMW of Bloomfield Hills responded

We are so happy to read that our Service Team took great care of you here at BMW of Bloomfield Hills. We strive to provide the best service possible for our customers in a timely matter. We value your business.

January 09, 2022

Very welcome and clean . Ryan is always very helpful and very respectful. . He’s good at what he does. More

by quijanotina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 09, 2022 -

BMW of Bloomfield Hills responded

Thank you for your positive feedback! We hope you will continue to choose BMW of Bloomfield Hills for all your automotive needs.

January 09, 2022

Mike Hood is very helpful and professional. I would highly recommend BMW of Bloomfield Hills. More

by peurachj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Report | Print
Jan 10, 2022 -

BMW of Bloomfield Hills responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at BMW of Bloomfield Hills.

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