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BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

February 04, 2022

I can only speak for the service department and it’s great! Chen has been my advisor for over 15 years and I wouldn’t trust my BMW to any one else. More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen
Feb 05, 2022 -

BMW of Bloomfield Hills responded

Andrea, we are so pleased to learn that our Service Team took wonderful care of you here at BMW of Bloomfield Hills. We thank you for being a loyal customer. We value your business.

February 04, 2022

There was an initial mishap with who I was supposed to meet because of the dealership being relocated, but in the end I walked away with a car I love to death for a good price. Gloria helped me out got me More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria/ Brooke and the Guy who directed me to the entrance(I apologize but I forgot his name unfortunately, but without him this wouldn't have happened.)
Feb 05, 2022 -

BMW of Bloomfield Hills responded

Hi Andyl We are pleased that our team was helpful and could meet your expectations. Enjoy your purchase and thank you for choosing BMW of Bloomfield Hills. Please know that you are always welcome here.

February 02, 2022

Bob Ufolla has been awesome to work with. Great customer service, gives updates, and quality of service is on par with the best. I've been going to BMW Bloomfield Hills for at least a decade, and will cont More

by hadeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Feb 02, 2022 -

BMW of Bloomfield Hills responded

Thank you for sharing your pleasant feedback and we are delighted to know our Service Team provided you with excellent customer service throughout your visit. We appreciate your dedicated business with BMW of Bloomfield Hills and we look forward to serving you again.

February 02, 2022

I really like the service at BMW of Bloomfield. Chin my service representative was very professional, knowledgeable and patient. My car was serviced at the promised time and everything was completed. I wa More

by Cheryl B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chin
Feb 03, 2022 -

BMW of Bloomfield Hills responded

Hi Cheryl, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one with us at BMW of Bloomfield Hills. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 01, 2022

My customer experience was awesome no complaints...Thanks Bob again for the speedy & excellent customer service 😊 More

by devolvo63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in service department
Feb 02, 2022 -

BMW of Bloomfield Hills responded

We always work hard to be the best for our customers. We thank you for your business.

January 31, 2022

Bob Ufolla did his usual great job. Brought it in for an oil change and 5G upgrade. I was impressed that BMW could upgrade my telematics to 5G with hardware and software on my 2016 BMW 328i Xdrive. You can More

by JackFlash6669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Feb 01, 2022 -

BMW of Bloomfield Hills responded

Hi Jack, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at BMW of Bloomfield Hills. We look forward to hearing from you again, and please contact us if you ever need anything regarding your 2016 BMW 328i Xdrive!

January 29, 2022

Bob Ufolla is the best! He has been helping me with all the issues with my car over 10 years. Thank you More

by Dana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 01, 2022 -

BMW of Bloomfield Hills responded

Dana, we thank you for sharing your great review for us here at BMW of Bloomfield Hills. We appreciate you being a loyal customer.

January 21, 2022

Winter in Michigan. My X1 needed a battery. It happens. Brian Kolber and Bloomfield BMW took care of the new battery for me. The process was easy. Highest marks to Brian and everyone at Bloomfield BMW. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Jan 22, 2022 -

BMW of Bloomfield Hills responded

Steve, we are pleased to read that our Service Team took great care of you here at BMW of Bloomfield Hills. We strive to provide the best service possible for our customers.

January 20, 2022

Didn’t come in to buy a car… left as a new BMW X7 Owner More

by Pamela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Bahr
Jan 20, 2022 -

Pamela responded

Great experience!

Jan 21, 2022 -

BMW of Bloomfield Hills responded

Pamela- I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at BMW of Bloomfield Hills. Come back and visit us any time, our Sales Team will be glad to assist, as always!

January 18, 2022

Superb service! World class team. The staff at BMW of Bloomfield Hills went above and beyond to exceed our expectations. Would definitely recommend. More

by VKJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Bahr
Jan 18, 2022 -

BMW of Bloomfield Hills responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at BMW of Bloomfield Hills.

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