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BMW of Bloomfield Hills

Bloomfield Hills, MI

5.0
1,154 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,154 reviews

April 26, 2022

They are the best. I got what I wanted and Audrey my sale person is the best. More

by Nesa.masoumy82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Houck-Fassnacht
Apr 26, 2022 -

BMW of Bloomfield Hills responded

Thank you! Our reputation is one of our top priorities. Your positive rating is what we are always striving for!

April 26, 2022

Hands down best BMW dealership in Michigan (oh, and free coffee machine is amazing). Overall an amazing dealership and exquisite selection of BMW's available. Thank you Meghan for the experience to remember More

by kar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan
Apr 26, 2022 -

BMW of Bloomfield Hills responded

Thanks for sharing your thoughts about your experience with BMW of Bloomfield Hills, Kar. Congratulations on your new BMW! We appreciate your business and hope to see you again soon! John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

April 23, 2022

Always courteous and treat the customers with utmost respect. Very knowledgeable on the vehicle and will not overcharge for service. More

by Jonesmichael2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Apr 25, 2022 -

BMW of Bloomfield Hills responded

Thank you for sharing this great feedback with us. We are happy to provide an excellent service experience here at BMW of Bloomfield Hills and happy to have earned your business. We look forward to welcoming you back again next time.

April 21, 2022

Only one thing better than getting a new BMW was getting it delivered through Sabrina BMW of Bloomfield Hills More

by Torrenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Rolle
Apr 22, 2022 -

BMW of Bloomfield Hills responded

Thank you for the excellent review, Torrenti! Congratulations on our new BMW! Don't hesitate to reach out to us when we can work wtih you down the road at BMW of Bloomfield Hills.

April 21, 2022

Anyone can sell you a car. Servicing the vehicle for the entire duration of ownership is a different story. This is what’s important to me as I make my purchase decision. BMW o More

by aberry622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen Yen, Art Anton
Apr 23, 2022 -

BMW of Bloomfield Hills responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at BMW of Bloomfield Hills. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

April 19, 2022

Took my car in for service yesterday, great customer service from the dealership and service department.(Ryan) Thanks More

by rstephencomvo.vo.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 19, 2022 -

BMW of Bloomfield Hills responded

Hi, we truly appreciate you taking the time to write such a nice review, and trusting us at BMW of Bloomfield Hills to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit. John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

April 17, 2022

One of the best dealer & service experiences. Sam, Ryan, Chuck are all excellent professionals to work with. More

by Dr. Ardini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Ryan, Chuck
Apr 18, 2022 -

BMW of Bloomfield Hills responded

Dr. Ardini, Thank you for taking the time out of your day to provide a wonderful review for our team here at BMW of Bloomfield Hills. Please let us know if we can be of assistance in the future.

April 15, 2022

Everyone at Penske BMW was very helpful and very cordial. I had a great experience. More

by Mstevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey, Ryan, Teddy, and Chase
Apr 15, 2022 -

BMW of Bloomfield Hills responded

Mstevenson, We know the importance of having a great experience when purchasing your car. We're so glad that you've had such a positive experience. Thank you for taking time out of your busy day to leave this rating. John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

April 15, 2022

The only thing better than getting a new BMW is getting it through Sabrina. The length of time it takes from initial order to delivery is ridiculous for reasons we all are aware of. But Sabrina was with More

by Torrenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Rolle
Apr 16, 2022 -

BMW of Bloomfield Hills responded

Torrenti, thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new BMW, and should you ever have any questions, please don't hesitate to ask us at BMW of Bloomfield Hills.

April 14, 2022

John, Audrey and Chase were extraordinary and terrific throughout the purchase and set up process. More

by howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Audrey, Chase and Ryan
Apr 15, 2022 -

BMW of Bloomfield Hills responded

Howard, thank you for your positive review! At BMW of Bloomfield Hills, our Sales Team always strives to go above and beyond to assist throughout the purchase process. Glad we exceeded your expectations, so please don't hesitate to reach out to us for any future BMW needs.

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