BMW of Bloomfield Hills
Bloomfield Hills, MI
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David nank was patient with me as a first time BMW owner, letting me see and drive what I was interested in and not pressuring me into something I didn't want. He explained all the options and answered all m letting me see and drive what I was interested in and not pressuring me into something I didn't want. He explained all the options and answered all my questions about the vehicle and financing alternatives. More
Dave was very helpful and able to set me up with a great car at a great price. I drove over 30 miles and passed another BWM dealer on the way just to get to the dealership. The salesman Dave really worked car at a great price. I drove over 30 miles and passed another BWM dealer on the way just to get to the dealership. The salesman Dave really worked for me and was able to show me a few cars that fit my needs and wants. He even matched a price on a lesser model to help me out. Thank you so much Erhard BMW! More
Sabrina Rolle is the best sales person I have ever worked with. She made getting a new car an easy and enjoyable experience. She is one of a kind and BMW should be grateful to have a person as talented and k with. She made getting a new car an easy and enjoyable experience. She is one of a kind and BMW should be grateful to have a person as talented and knowlegable as Sabrina Rolle. More
I have been a customer of Erhard BMW of Bloomfield Hills for a number of years. Every aspect of Erhard has not only met, but consistently EXCEEDED my expectations! From the service I have received in sale for a number of years. Every aspect of Erhard has not only met, but consistently EXCEEDED my expectations! From the service I have received in sales to the service/maintenance team, I have been treated like I am their #1 priority. They go above and beyond to keep their customers satisfied. I cannot say enough great things about Erhard BMW of Bloomfield Hills. I really do feel like I am a part of their family and will be a family member for many, many years to come! More
David Nank made the leasing experience oustanding. He addressed every question and found us the vehicle we were looking for. I would recommend that anyone looking for a new car should talk to David. addressed every question and found us the vehicle we were looking for. I would recommend that anyone looking for a new car should talk to David. More
This is our 3rd BMW from Erhard and we are extremely pleased with both the sales and service experience. Chen makes our service visits a real pleasure and Mike and Kevin put forth a lot of effort to ins pleased with both the sales and service experience. Chen makes our service visits a real pleasure and Mike and Kevin put forth a lot of effort to insure that we were very pleased with our recent purchase. Thanks Guys! More
After being shown total disrespect in one dealership ("You don't want to buy that car. Why on earth do you want to buy a diesel?") and ignored by another - wouldn't answer repeated simple questions, su ("You don't want to buy that car. Why on earth do you want to buy a diesel?") and ignored by another - wouldn't answer repeated simple questions, such as "How do the discounts work?" I decided to try Erhard. What a different experience. Sabrina Rolle - the salesperson I encountered there - was terrific and very knowledgeable. She answered all questions with confidence and a smile, was totally no-pressure, and made the experience happen easily, quickly, and painlessly. She even took a phone call from me on her day off to get things done ... she's been doing this a long time, and it shows. She knows her product line and all the dealership staff, introducing me to the service folks and even the mechanics who deliver the included-in-the-price maintenance service. And she spent perhaps two hours going over the car's operations with me, linking it all to my smart phone,etc. Overall, best car buying experience I have ever had. I probably could have saved just a little bit by buying in Chicago or Cleveland, but it wouldn't have been much - and I'm very glad I stopped in to give Erhard a try after the poor treatement I got at other dealers. A breath of fresh air. More
The folks at Erhard do a fantastic job at making the car buying experience pleasant, easy and enjoyable. I was treated respectfully and honestly by everyone from my salesperson to the general manager. buying experience pleasant, easy and enjoyable. I was treated respectfully and honestly by everyone from my salesperson to the general manager. More
very friendly personal, excellent exibits,the sales staff very knowleadgeble,regarding new cars,innovations.The receptionist always helpful and located in a right place to greet the customers. The dealership very knowleadgeble,regarding new cars,innovations.The receptionist always helpful and located in a right place to greet the customers. The dealership is clean and bright. The waiting area is well furnished. More