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BMW of Bloomfield Hills
Bloomfield Hills, MI
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
September 03, 2019
Great Service from Start to Finish We had our 328d in for an oil and filter change. A few things stood out: > The appointment was made a week in advance, with a loaner car. Not a mont We had our 328d in for an oil and filter change. A few things stood out: > The appointment was made a week in advance, with a loaner car. Not a month. > Rather than give us the runaround on recall work like the other dealer in the area, we had an answer the same day (no repair needed) > We received email and a phone call with details on the work. In all, the experience far exceeded our expectations and earned our business. More
by JKash
Employees Worked With
Chuck Kauffman
September 03, 2019
Brian is always ready to help. It can’t be said enough - when you need help unexpectedly, you need help right away, that’s what I like best about my Erhard Service Rep.! Additionall It can’t be said enough - when you need help unexpectedly, you need help right away, that’s what I like best about my Erhard Service Rep.! Additionally it is great to know you can trust the team to assist in an affordable way. Thanks Brian! More
by Elle Mc
Employees Worked With
Brian Kolber
August 30, 2019
Simple Service Done Right I made an appointment, and Ryan was ready. Service was prompt, done right. Is always a pleasant environment in the dealership. When my car was r I made an appointment, and Ryan was ready. Service was prompt, done right. Is always a pleasant environment in the dealership. When my car was ready, it was brought up front for me (as it should be). Outstanding. More
by amgberg
Employees Worked With
Ryan Cornell
August 27, 2019
Excellent service department and transparent quote everyone here is so nice; quote is reasonable and transparent, service department always keep you informed during the repair process. I didn't have an everyone here is so nice; quote is reasonable and transparent, service department always keep you informed during the repair process. I didn't have an appointment but they still addressed my repair needs in a timely fashion. 5 star services compared to other BMW dealership around the area. More
by Bo Z
Employees Worked With
Bob Ufolla
August 27, 2019
Above and beyond always I got caught in a huge traffic jam and knew I would arrive after closing time. I call to tell Mike Hood that I would be late. He said he would stay a I got caught in a huge traffic jam and knew I would arrive after closing time. I call to tell Mike Hood that I would be late. He said he would stay and he did. I was so happy to get my car that day. This is how Mike is every time. He makes it easy. More
by Sjchun
Employees Worked With
Mike Hood
August 25, 2019
Excellent Customer Service. Brought in my 2016 4 series for detail and service. Excellent customer service. Was given a loaner in timely fashion to get to work on time Brought in my 2016 4 series for detail and service. Excellent customer service. Was given a loaner in timely fashion to get to work on time More
by jmsr88
Employees Worked With
Bob
August 18, 2019
Great Experience The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessitie The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessities at the local market. They were kind enough to make sure I got there and back! Awesome service! Thank you again!! Please don't change what you are doing!! More
by Happy Customer
Employees Worked With
Chen
August 13, 2019
Great Service Brought in my 2016 in 320i for service without a appointment. I was in and out in the time frame that was promised, and they cleaned my car. Great fa Brought in my 2016 in 320i for service without a appointment. I was in and out in the time frame that was promised, and they cleaned my car. Great facility and staff. I will be returning. More
by Mmerrill88
Employees Worked With
Mike Hood
August 03, 2019
Airbag recall cost me $600 I brought my 2013 x6 in for a airbag recall and when I received it back the turn signals were not working properly so the service advisor said to brin I brought my 2013 x6 in for a airbag recall and when I received it back the turn signals were not working properly so the service advisor said to bring it back in. He called me later and said that the relay went bad and since they had just taken apart the plugs they would cover the labor if I paid $600 for the part. In my opinion the relay would have Lasted a lot longer then it did. More
by alabel123
Employees Worked With
Ryan, Cornell
July 26, 2019
Brian Kobler Rocks! Brian was very professional and accommodated my needs immediately. He's patient, kind and shows genuine concern and care for his clients. He kept me Brian was very professional and accommodated my needs immediately. He's patient, kind and shows genuine concern and care for his clients. He kept me up-to-date as much as possible and made sure I got out of there within a few hours. Thanks, Brian, you rock! More
by MahaBMW
Employees Worked With
Brian Kobler
