BMW of Bloomfield Hills

Simple Service Done Right I made an appointment, and Ryan was ready. Service was prompt, done right. Is always a pleasant environment in the dealership. When my car was r I made an appointment, and Ryan was ready. Service was prompt, done right. Is always a pleasant environment in the dealership. When my car was ready, it was brought up front for me (as it should be). Outstanding. More

Excellent service department and transparent quote everyone here is so nice; quote is reasonable and transparent, service department always keep you informed during the repair process. I didn't have an everyone here is so nice; quote is reasonable and transparent, service department always keep you informed during the repair process. I didn't have an appointment but they still addressed my repair needs in a timely fashion. 5 star services compared to other BMW dealership around the area. More

Above and beyond always I got caught in a huge traffic jam and knew I would arrive after closing time. I call to tell Mike Hood that I would be late. He said he would stay a I got caught in a huge traffic jam and knew I would arrive after closing time. I call to tell Mike Hood that I would be late. He said he would stay and he did. I was so happy to get my car that day. This is how Mike is every time. He makes it easy. More

Excellent Customer Service. Brought in my 2016 4 series for detail and service. Excellent customer service. Was given a loaner in timely fashion to get to work on time Brought in my 2016 4 series for detail and service. Excellent customer service. Was given a loaner in timely fashion to get to work on time More

Great Experience The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessitie The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessities at the local market. They were kind enough to make sure I got there and back! Awesome service! Thank you again!! Please don't change what you are doing!! More

Great Service Brought in my 2016 in 320i for service without a appointment. I was in and out in the time frame that was promised, and they cleaned my car. Great fa Brought in my 2016 in 320i for service without a appointment. I was in and out in the time frame that was promised, and they cleaned my car. Great facility and staff. I will be returning. More

Airbag recall cost me $600 I brought my 2013 x6 in for a airbag recall and when I received it back the turn signals were not working properly so the service advisor said to brin I brought my 2013 x6 in for a airbag recall and when I received it back the turn signals were not working properly so the service advisor said to bring it back in. He called me later and said that the relay went bad and since they had just taken apart the plugs they would cover the labor if I paid $600 for the part. In my opinion the relay would have Lasted a lot longer then it did. More

Brian Kobler Rocks! Brian was very professional and accommodated my needs immediately. He's patient, kind and shows genuine concern and care for his clients. He kept me Brian was very professional and accommodated my needs immediately. He's patient, kind and shows genuine concern and care for his clients. He kept me up-to-date as much as possible and made sure I got out of there within a few hours. Thanks, Brian, you rock! More

Friendly and Effective I have been an Erhard customer since 1997. Yes, BMWs are expensive and the service is, too. But, if you are looking to remove frustration from your I have been an Erhard customer since 1997. Yes, BMWs are expensive and the service is, too. But, if you are looking to remove frustration from your life, then this is the dealership to patronize. Customer service is friendly, and experienced, knowledgeable managers help with your vehicle's service requirements and make certain that everything gets the attention needed. There is no need to come back repeatedly for the same problem. Also, the vehicle always is returned very clean, inside and out. More