BMW of Bloomfield Hills

Excellent Service Came late to the service appointment, but it was not a big deal. The Service Advisor explained, which services will come up in the near future. So I a Came late to the service appointment, but it was not a big deal. The Service Advisor explained, which services will come up in the near future. So I am prepared. The job was done sooner than I have expected. It was nice to get into clean car and having the feeling, that this car was very well taken care of. More

Best experience everyone had a smile All I can say is why would you go anywhere else there was no unease pressure to purchase a car it just made sense. This is the second vehicle that I h All I can say is why would you go anywhere else there was no unease pressure to purchase a car it just made sense. This is the second vehicle that I have purchased from them, and I will be back when ready to make another purchase. Good job. More

Excellence From my service manager, Bob Ufolla,the quality of service, to receiving my car after whatever was done to it; superb! I am only a customer at Ehard. From my service manager, Bob Ufolla,the quality of service, to receiving my car after whatever was done to it; superb! I am only a customer at Ehard. More

Service As usual service advisor Chen was great. The work was done on time and because I was out of town he was kind enough to have the car delivered to my ho As usual service advisor Chen was great. The work was done on time and because I was out of town he was kind enough to have the car delivered to my home. It’s a pleasure to deal with extremely competent people. Thanks very much for your help Chen. More

Great service department Mike Hood provides 5 star service every time I’ve taken my car there for service. Erhard is a great dealer to work with. Highly recommend. Mike Hood provides 5 star service every time I’ve taken my car there for service. Erhard is a great dealer to work with. Highly recommend. More

Friendly, prompt service Very friendly, professional, fully explained required repair and realistic time service would be completed. I chose to wait for my car while repairs w Very friendly, professional, fully explained required repair and realistic time service would be completed. I chose to wait for my car while repairs were being made in the dealership ‘s waiting room. Waiting room had comfortable chairs, TV, great coffee/tea machine. Repair was made on time, including a car wash. More

Darryl Perry was great in helping me in buying my car. Met Darryl when I walked into the dealership, He asked if I needed assistance, which lead to a nice test ride. He was patient when explaining the vari Met Darryl when I walked into the dealership, He asked if I needed assistance, which lead to a nice test ride. He was patient when explaining the various functions of the car which resulted in a purchase. There were a couple issues to be addressed before delivery and he was diligent in keeping me informed. The dealership took care of these issues to my 100% satisfaction. More

Services Excellent services. The best dealership in town No other concern, It great, dealership provided me a loaner vehicle overnight. I love the ride and ne Excellent services. The best dealership in town No other concern, It great, dealership provided me a loaner vehicle overnight. I love the ride and newest technology in the car. More

Really fast diagnostics! Issue would have taken hours but they provided me with a loaner with no problem. Car was returned to me same day as promised! Highly recommended for BMW Owners! they provided me with a loaner with no problem. Car was returned to me same day as promised! Highly recommended for BMW Owners! More

Great Dealer...Great service ...BMW ownership: yech!!!! Have difficulty understanding the love affair with BMWs. Over priced... over rated ... poor resale...expensive parts and service. In 28,000miles (aft Have difficulty understanding the love affair with BMWs. Over priced... over rated ... poor resale...expensive parts and service. In 28,000miles (after warranty} A/C controller failed...Seat track failed ...ABS Module Failed...Traction Control Module failed...multiple repeat "Check Engine Lights". Thankfully out standing dealerships like Erhard and Service advisors like Bob Ufolla take the "bite" out of owning a BMW. More