BMW of Bloomfield Hills
Bloomfield Hills, MI
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Very good experience with my first BMW lease Was in contact with several BMW dealers, and finally got my first BMW with Erhard BMW of Bloomfield Hills. We had a very good experience with our sale Was in contact with several BMW dealers, and finally got my first BMW with Erhard BMW of Bloomfield Hills. We had a very good experience with our sales David Nank, who is friendly and responsive. I was planning to trade in my car but changed my mind at last minute, they agreed with no problem, really appreciate that, since I got extra $2500 by selling my car to a different dealer. hahaha. Picking up the car on Monday evening, David spent 30+ minutes explaining, very dedicated and professional. Hope my car runs well so I don't have to bother you. :) More
Next time please make sure car has gas & show driver how loaner works! Spent too much time sitting at dealer learning different gear shifter than my car has, adjusting mirrors & then had to stop in 20 miles loaner works! Spent too much time sitting at dealer learning different gear shifter than my car has, adjusting mirrors & then had to stop in 20 miles to get gas. Seriously! I had an app but yet took advisor 30 min to get me out the door with my loaner. Why!? More
My experience at the dealership is perfect everyone was helpful courteous knowledgeable they made the process enjoyable. Harold was a pleasure to deal with both personally and professionally. Kind a wish I helpful courteous knowledgeable they made the process enjoyable. Harold was a pleasure to deal with both personally and professionally. Kind a wish I could lease a car every year. I’ve been dealing with Kevin for years it’s always a pleasure great guy and manager More
Stellar service experience, as always! Have been going to Erhard for a long time, and the team in service always manages to exceed my expectations. Mike Hood is highly competent and knowle Have been going to Erhard for a long time, and the team in service always manages to exceed my expectations. Mike Hood is highly competent and knowledgeable, always makes sure he takes care of the customer, and educates on some topics if need be. The facility is beautiful, really appreciate the office space when available (enjoy that more than my home office, quite frankly), and the staff is just top-notch all around. While taking a car in for service doesn't usually rank highly on the list of enjoyable experiences, the team at Erhard BMW is defying that perception. More
Not about fixing my car, about Michael Hood, A++++++++++++++ It is not about the dealership service ONLY, It is about Michael Hood, service advisor. Even though the dealership moved far out from where I live. I It is not about the dealership service ONLY, It is about Michael Hood, service advisor. Even though the dealership moved far out from where I live. I just couldn't resist in taken my car for service for MICHAEL HOOD, SERVICE ADVISOR TO DEAL WITH. who I have dealt with from past, very honest, straight forward kind of person to deal with. So it was worth the drive after I called first in making sure ,Mike still working at your dealership. More
New car purchase My sales experience and support was excellent. I really appreciated the time and follow up on my new car purchase. My sales person Sabrina was excelle My sales experience and support was excellent. I really appreciated the time and follow up on my new car purchase. My sales person Sabrina was excellent and I look forward to enjoying my new vehicle. We will plan to make our next car purchase with Sabrina. More
Great service. Brian Kolber is the reason I choose Erhard! Beautiful location. The team made great suggestions for options on my vehicle, while also letting me know what needed to be repaired. Erhard! Beautiful location. The team made great suggestions for options on my vehicle, while also letting me know what needed to be repaired. More
Service department exceeds expectations The service team is very fair and transparent. I like working with Mike Hood as he "tells it like it is" and really makes sure that they are providin The service team is very fair and transparent. I like working with Mike Hood as he "tells it like it is" and really makes sure that they are providing an outstanding service experience. He is very knowledgeable about the intricacies of the various BMW models which I find helpful and interesting. I also would not hesitate to recommend their whole car detail service - my car came back looking like new! More
He did the job necessary to make a deal I would recommend any of my friends to come and see Darryl. He does a great job and will get the deal done for you. I would recommend any of my friends to come and see Darryl. He does a great job and will get the deal done for you. More
Fantastic group of people, and many of them have been with this dealer for years, or decades! That speaks volumes to me. Highly recommend Erhard BMW. with this dealer for years, or decades! That speaks volumes to me. Highly recommend Erhard BMW. More