BMW of Bloomfield Hills

Terrific Service Mike Hood is the Service Technician who I've gone to for years now. I show up and my problems are simply handled. He makes my visits pleasant and qu Mike Hood is the Service Technician who I've gone to for years now. I show up and my problems are simply handled. He makes my visits pleasant and quick! I highly recommend both Erhard and more so Mike Hood! Thanks for another great visit! Jeff More

Professional Service I have always enjoyed interacting with my service advisor Chuck Kauffman he is a professional. In addition the work done is always done right the fi I have always enjoyed interacting with my service advisor Chuck Kauffman he is a professional. In addition the work done is always done right the first time. More

Excellent Service Service technicians are very knowledgeable & explain in details about the problems. Chen Yen is the technician I go to for any problems on my car. Service technicians are very knowledgeable & explain in details about the problems. Chen Yen is the technician I go to for any problems on my car. More

Always an amazing and pleasant experience! Whenever I’m there, I never leave disappointed or without the full service for my vehicle. If I’m unsure about something, they’ll pretty much have the answer. there, I never leave disappointed or without the full service for my vehicle. If I’m unsure about something, they’ll pretty much have the answer. More

I recently had my M5 for an oil change at Erhards. I was very impressed with the service and overall experience. Every other dealer is trying to talk to into unnecessary service items not so at Erhards. Ver very impressed with the service and overall experience. Every other dealer is trying to talk to into unnecessary service items not so at Erhards. Very impressed. More

Outstanding Experience On short notice, I was swiftly provided an appointment to have minor recall work and routine service conducted on my 530xi. Everything was performed On short notice, I was swiftly provided an appointment to have minor recall work and routine service conducted on my 530xi. Everything was performed in a very highly efficient and outstandingly cordial manner. Chen is the very best! More

Excellent servie department I have purchased two vehicles from Erhard BMW in Bloomfield and am also a customer of their service department for both vehicles. I can't say enough I have purchased two vehicles from Erhard BMW in Bloomfield and am also a customer of their service department for both vehicles. I can't say enough good things about the professionalism, customer service, and knowledge of Bob Ufolla my preferred Service Advisor at the dealership. He has excellent communication, is very responsive, and makes the experience for routine maintenance or unexpected issues painless and a great overall. I would highly recommend the dealership especially the service department and especially Bob. More

Phone response very slow. The dealership is fine, BMW northern headquarters not so much. This is our first and last BMW 86,000 miles and the plastic timing chain tensioner brok The dealership is fine, BMW northern headquarters not so much. This is our first and last BMW 86,000 miles and the plastic timing chain tensioner broke destroying the motor This is a common problem the factory knows about. These motors were built between 2011 to 2017 the N20 beware if you have one because the factory said to bad. I drive a 2008 Lincoln MKX,right now I have 270,000 miles on it and it burns 1/2 quart oil between oil changes and gets 28 MPG. ZERO problems with the motor. Guess what my new car is going to be. VERY VERY DISSATISFIED CUSTOMER (BUY AMERICAN) More

recent service my representative was professional. the service was timely. detailing of vehicle was perfect. I highly recommend. even on a hholiday weekend they w my representative was professional. the service was timely. detailing of vehicle was perfect. I highly recommend. even on a hholiday weekend they were3 on the job and on time. More

Made same day appointment. Got me in and out quickly and no hassle. Also liked the free car wash. Ryan takes good care of his customers. no hassle. Also liked the free car wash. Ryan takes good care of his customers. More