BMW of Bloomfield Hills
Bloomfield Hills, MI
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Great experience on our first BWM! This was our first BMW and we had a great experience! Daryl Perry (our salesperson) was very friendly, professional and courteous. He spent a good amo This was our first BMW and we had a great experience! Daryl Perry (our salesperson) was very friendly, professional and courteous. He spent a good amount of time with us when we visited the showroom, he walked us thru their inventory including those which are not listed yet. When it came down to the final price, Daryl negotiated a good discount on the final price with his manager as well as getting the lowest rate. No haggling, he just tried to work within our target budget and made it possible! The car came out perfect, our transaction was smooth, and whole experience was great! Thank you very much Daryl and Erhard BWM team! More
First BMW Very nice vibe here. Attentive without push. Came to see mildly used X1 but decided on X3. Jeni is perfect salesperson. Knowledgeable, friendly and pr Very nice vibe here. Attentive without push. Came to see mildly used X1 but decided on X3. Jeni is perfect salesperson. Knowledgeable, friendly and professional. More
Our First BMW - Great Experience Over the holidays we purchased our first ever BMW - 2020 BMW X7. My wife and I worked directly with Harold Curry and the overall experience was except Over the holidays we purchased our first ever BMW - 2020 BMW X7. My wife and I worked directly with Harold Curry and the overall experience was exceptional. Harold was low pressure, very professional and knowledgeable about the buying/leasing process and the vehicle we were interested in. Many thanks to Harold and the entire Erhard BMW team, for making this experience easy and accommodating. I would highly recommend Erhard BMW to friends and colleagues. More
Simply the best dealership! EXCEPTIONAL! Erhard has been outstanding for our family for many, many years. They are the best in sales and service. Many thanks to Kevin Collar and EXCEPTIONAL! Erhard has been outstanding for our family for many, many years. They are the best in sales and service. Many thanks to Kevin Collar and Sabrina Rolle for making my experience so easy and pleasant. Highly recommend Erhard BMW to friends. More
We are so pleased with our advisor Sabrina, she is so professional and very knowledgeable for what she does, and she really cares about her clients needs, which made us decide to make a purchase at once. professional and very knowledgeable for what she does, and she really cares about her clients needs, which made us decide to make a purchase at once. The after purchasing new car training was well done. Thank you Sabrina! More
Erhard is without question the best automotive dealership that I have ever experienced. The culture at Erhard BMW is extraordinarily comfortable, welcoming and low-pressure. From the sales advisor Harold Cur that I have ever experienced. The culture at Erhard BMW is extraordinarily comfortable, welcoming and low-pressure. From the sales advisor Harold Curry to the new car sales manager Kevin Collar to the service advisors, they are courteous, patient, knowledgeable and great on follow up; they also share a good sense of humor. I continually recommend Erhard to friends and associates, and will definitely buy my next new BMW there. More
Top Service Extremely top notch service. Customer Service is OUTSTANDING! I have not had a bad experience since I have been coming to Erhard for service. Excell Extremely top notch service. Customer Service is OUTSTANDING! I have not had a bad experience since I have been coming to Erhard for service. Excellent More
Price and service were both as promised. Would recommend this dealership for repairs in the future. Had to replace two tires and was in and out in 2 hours this dealership for repairs in the future. Had to replace two tires and was in and out in 2 hours More
Everyone I deal with at Erhard is extremely kind and professional. Specifically the service team and working with Chen, Sam and Michael to keep my cars running great and looking good has been an excepti professional. Specifically the service team and working with Chen, Sam and Michael to keep my cars running great and looking good has been an exceptional experience. These are long established relationships built on experience trust and friendship. They are all committed and dedicated to troubleshooting and keeping my vehicles safe. Mike Brian Bob Chuck Bobby and Ryan are also always there to jump in and help. (Need to also thank Vinny in finance along with Al and Dan in parts for their professionalism) . All of this service happens under the guidance of Tim who clearly has years of solid experience in running the shop and is a nice guy to work with. BMW corporate and the sales team upfront led by Kevin and Alan get credit for getting these amazing vehicles delivered and on the road to happy customers. I think it is the customer experience with the service team that keeps people coming back. All in all you have a great team of people. Thanks to Nichole and Annette for always making my checkout experience fun. Congratulations to your fine team, I am proud to have been a customer for over 35 years! Howard D More
First Class Service Walked in without an appointment ...was greeted with courtesy and professionalism. Offered hot or cold beverages, then paired with Jeni' Vellucici who Walked in without an appointment ...was greeted with courtesy and professionalism. Offered hot or cold beverages, then paired with Jeni' Vellucici who provided credible information and offered alternative model options. She was not pushy, but maintained appropriate contact. More importantly, Jeni" came in on her day off to accommodate my schedule. When I arrived to pick up my car, she even had a beautiful red rose for me...which has lasted 11 days now! More