BMW of Bloomfield Hills

The Service Department is awesome I am giving it 1000 stars my service advisor Chuck Kauffman always goes out of his way to make sure my car is working fine and get things done right also the Service Man stars my service advisor Chuck Kauffman always goes out of his way to make sure my car is working fine and get things done right also the Service Manager Tim Polk always make sure I am taken care of even if he’s busy thanks again I will be telling all of my BMW friends to only bring their car to the Number 1 Dealership More

Efficient, responsive and very helpful in new vehicle purchase. The staff is very knowledgeable and was considerate of time and the fact that this is my first BMW vehicle. purchase. The staff is very knowledgeable and was considerate of time and the fact that this is my first BMW vehicle. More

My second BMW from this dealership The service - as with my first BMW - was simply perfect from the first second we enterd the dealership to the last second when we picked-up the car. T The service - as with my first BMW - was simply perfect from the first second we enterd the dealership to the last second when we picked-up the car. The entire team gives you a warm feeling and you know they'll take care of you in all aspects. My special thanks to David Nank. For both vehicles David was my Client Adviser and you can be sure he takes care of you in all aspects. My thanks again to the entire team. Job very well done German Bosherz More

I am very satisfied with my new car that I got from Erhard BMW. I would recommend others to visit this dealership and look here. Erhard BMW. I would recommend others to visit this dealership and look here. More

Very professional and great to buy from I stopped by Erhard BMW just to see what they have for CPO as my daughter needed a new car for her school driving. I have an older BMW which I bought I stopped by Erhard BMW just to see what they have for CPO as my daughter needed a new car for her school driving. I have an older BMW which I bought from Erhard in 2013 and was looking to trade. I stopped at the Chevy and Jeep dealers earlier, and it felt the sales ppl there so pushy and exactly what we hear about used car salesmen. When I stopped by here, the sales guy Darryl Perry was very courteous and professional. I did not feel he was pushing me. I told him what I was looking for, and I needed to trade my older BMW. We narrowed the cars we looked at and I ended up test drive 2 of them. I asked him to price me the one that has fewer miles. The price for the car was on the high-end and the trade on my car was less what the Chevy dealer gave me. I know the dealer and the sales guy need to make money, so I gave him my bottom line price for the whole deal to see if we can make it a win-win, so he went and consulted with his manager and came back with a shaking hand for the deal. The whole shopping process and decision making took an hour or less; the whole transaction took less than 2.5 hrs as I waited there and did the whole thing. The financial manager Brook, was very nice as she stayed after their close time at 8PM to finish my paperwork & let me drive the new car that night. Overall great experience, great customer service, and hopefully, the car will be great too as still sitting in the garage due to the weather we have. I recommend Darryl if anyone looking at BMW at Erhard. More

Oil change Plus had a scheduled oil change and while I was there the tech and Bob Ufolla also discovered and recall issue with airbags and had it done at same time. had a scheduled oil change and while I was there the tech and Bob Ufolla also discovered and recall issue with airbags and had it done at same time. Nice touch having car washed and cleaned! More

It was a good experience I went to many bmw dealers before I decided to get my car from earhard professional people to work with before I decided to get my car from earhard professional people to work with More

My experience at the Bloomfield Erhard BMW dealership was fantastic. Chen, Darrell and Vinnie are the best! The dealership itself is a great place with very good accommodations for people to wait for their c fantastic. Chen, Darrell and Vinnie are the best! The dealership itself is a great place with very good accommodations for people to wait for their car while it is being serviced, they even gave me an office to work in that is much nicer than my own! More

Best of the Best Having only owned BMW's for the last 30 years, I have visited many BMW dealers for service in several states over the years and I can honestly say tha Having only owned BMW's for the last 30 years, I have visited many BMW dealers for service in several states over the years and I can honestly say that Erhard BMW of Bloomfield is the best of the best. Everyone there is super friendly and helpful. Yesterday when I took my car in for service my Service Advisor was Bryan K. and he went out of his way to make me comfortable and limit my walking after seeing I had a health issue and I appreciate it. Of course I got my car back when they said and everything is fine. More

Great Pre-Owned Vehicle Purchase Experience Purchased a pre-owned vehicle . The salesman Darryl Perry and the entire Staff made the buying experience a fantastic one. The entire process was pain Purchased a pre-owned vehicle . The salesman Darryl Perry and the entire Staff made the buying experience a fantastic one. The entire process was painless, quick and left me feeling confident in the choice I made. Absolutely no pressure, no bait and switch, honest and upfront. Pre-owned car buying as it should be. Highly recommend. More