BMW of Bloomfield Hills

Firstly, I've been coming to this dealer for over 15 years, and never had a problem... Until NOW. This maybe due to ownership change and lower standard of work. Do NOT go to this dealership if you care years, and never had a problem... Until NOW. This maybe due to ownership change and lower standard of work. Do NOT go to this dealership if you care about your paint! Took the car to the body shop for an insurance job. They installed the hood well, but their detailing/car wash team put scratches in my paint. The dealer told me to come back and they'll 'buff out' the scratches, only to add more holograms and marks. The manager Kenny Tran then assured me that come back and they'll fix the holograms and scratches. I wait a week and called them only to find out the car was already done. When I got the car back and checked the paint under sunlight, more deep scratches and holograms all over the car. The detailer didn't even wash the car before detailing it, adding more swirls from the dirt and bugs on the car. I was afraid this was going to happen and said let me just take the car to my detailer, and they can send me a reimbursement. Now my car has scratches all over. DO NOT take your car here if you care about the paint, they WILL scratch your paint. Shame that this dealer's quality went downhill after changed ownership. Would NOT recommend. More

Sabrina is a very pleasant and personable salesperson, making my BMW experience amazing! She genuinely cares about her clients and ensures that she finds them the best vehicle to fit their individual need making my BMW experience amazing! She genuinely cares about her clients and ensures that she finds them the best vehicle to fit their individual needs. She is very knowledgeable of the products she sales and made sure I was comfortable with the vehicle before driving it off the lot. I love my X7! More

Sabrina Rolle is an amazing sells person! She is Great asset to BMW! Worked magic for me to be able to get my new X7! She is Great asset to BMW! Worked magic for me to be able to get my new X7! More

My recent vehicle purchase was amazing, thanks to my saleswoman, Gloria. She is very knowledgeable about BMW vehicles, and takes pride in her job. saleswoman, Gloria. She is very knowledgeable about BMW vehicles, and takes pride in her job. More

My wife and I had an amazing experience purchasing a BMW. Our client advisor Bill Manson was exceptionally knowledgeable and guided us through the whole process. When we took delivery of our BMW they provide Our client advisor Bill Manson was exceptionally knowledgeable and guided us through the whole process. When we took delivery of our BMW they provided us with a customer experience ambassador{ Maclain Zaremba} to help us set up our profiles in the car. More

Vince helped us realize that BMW was the right car for us. He didn't waste our time when we wanted to test drive a couple cars and when we didn't exactly like what they had in stock he asked us what exact us. He didn't waste our time when we wanted to test drive a couple cars and when we didn't exactly like what they had in stock he asked us what exactly we need for our next car to make sure we were going to be happy with our purchase. He didn't push us to buy the first thing we saw. When he said he would give us a call, I was skeptical, but Vince put us first. He kept us in mind and remembered what we wanted. As soon as he found a car that fit what we needed, he gave us a call and had us come test drive it. We loved the car! My wife and I are so grateful that Vince helped us realize that a BMW was the right next car for us. We love our 440i! Thanks Vince! More