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BMW of Bloomfield Hills
Bloomfield Hills, MI
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 31, 2024
I worked with Meghan. She is extremely knowledgeable about BMW cars and service. I highly recommend her to help you find the perfect car! She is extremely knowledgeable about BMW cars and service. I highly recommend her to help you find the perfect car! More
by jyeepers
Employees Worked With
Meghan Bahr
July 06, 2024
Firstly, I've been coming to this dealer for over 15 years, and never had a problem... Until NOW. This maybe due to ownership change and lower standard of work. Do NOT go to this dealership if you care years, and never had a problem... Until NOW. This maybe due to ownership change and lower standard of work. Do NOT go to this dealership if you care about your paint! Took the car to the body shop for an insurance job. They installed the hood well, but their detailing/car wash team put scratches in my paint. The dealer told me to come back and they'll 'buff out' the scratches, only to add more holograms and marks. The manager Kenny Tran then assured me that come back and they'll fix the holograms and scratches. I wait a week and called them only to find out the car was already done. When I got the car back and checked the paint under sunlight, more deep scratches and holograms all over the car. The detailer didn't even wash the car before detailing it, adding more swirls from the dirt and bugs on the car. I was afraid this was going to happen and said let me just take the car to my detailer, and they can send me a reimbursement. Now my car has scratches all over. DO NOT take your car here if you care about the paint, they WILL scratch your paint. Shame that this dealer's quality went downhill after changed ownership. Would NOT recommend. More
by rajerg723
Employees Worked With
Kenny Tran
May 31, 2024
Great customer experience dealing with Sabrina Rolle. My 3rd car from her. Would highly recommend buying from her anytime!!! You won’t regret it. My 3rd car from her. Would highly recommend buying from her anytime!!! You won’t regret it. More
by Marilyn
Employees Worked With
Sabrina Rolle
April 01, 2024
Sabrina is a very pleasant and personable salesperson, making my BMW experience amazing! She genuinely cares about her clients and ensures that she finds them the best vehicle to fit their individual need making my BMW experience amazing! She genuinely cares about her clients and ensures that she finds them the best vehicle to fit their individual needs. She is very knowledgeable of the products she sales and made sure I was comfortable with the vehicle before driving it off the lot. I love my X7! More
by stacymevansesbd
Employees Worked With
Sabrina
October 31, 2023
My recent vehicle purchase was amazing, thanks to my saleswoman, Gloria. She is very knowledgeable about BMW vehicles, and takes pride in her job. saleswoman, Gloria. She is very knowledgeable about BMW vehicles, and takes pride in her job. More
by Iamtonyl2
Employees Worked With
Gloria Medina
October 30, 2023
My wife and I had an amazing experience purchasing a BMW. Our client advisor Bill Manson was exceptionally knowledgeable and guided us through the whole process. When we took delivery of our BMW they provide Our client advisor Bill Manson was exceptionally knowledgeable and guided us through the whole process. When we took delivery of our BMW they provided us with a customer experience ambassador{ Maclain Zaremba} to help us set up our profiles in the car. More
by irgroskind
Employees Worked With
BILL MANSON
