BMW of Barrington

Wonderful experience! Fantastic dealership. Working with Harry Gianos and the entire BMW of Barrington staff, was a pleasure. The process was seamless and pleasant and I wi Fantastic dealership. Working with Harry Gianos and the entire BMW of Barrington staff, was a pleasure. The process was seamless and pleasant and I will continue to purchase from them in the future. More

Great Service, Great Selection, Great Choice! I recently purchased my first BMW (5-Series) and I'm very happy to have done it at BMW of Barrington. Thank you to the entire staff on a great experie I recently purchased my first BMW (5-Series) and I'm very happy to have done it at BMW of Barrington. Thank you to the entire staff on a great experience. More

Great customer service Good pricing judgement, good service.valuing customer opinion. All I can say very good customer service that i never come across with any other deal Good pricing judgement, good service.valuing customer opinion. All I can say very good customer service that i never come across with any other dealers. More

Love My X2 My new X2 is a dream to drive. She is Beautiful inside and out. Handles well and is the perfect size for transitioning from a sports car. My new X2 is a dream to drive. She is Beautiful inside and out. Handles well and is the perfect size for transitioning from a sports car. More

Fully satisfied. Thank you guys It was my 4th purchase/lease of the car. And it was definitely the best one. With no bitterness. I left happy. Thank you Alan for finding me a grea It was my 4th purchase/lease of the car. And it was definitely the best one. With no bitterness. I left happy. Thank you Alan for finding me a great deal, and for making it very pleasant experience. Thank you Aldijana for making it the fastest and painless paper work. Thank you Daniel for explaining me all bmw technologies. Everybody were very friendly and professional. And most importantly, no one pushed me for anything, trying to sell/add anything like they do in most dealerships. More

Terrible customer service, no communiaiton! Arrived, no signs, no one greeted me Stood in wrong line for 15 minutes and then was told to go to the service office Once there was told there are Arrived, no signs, no one greeted me Stood in wrong line for 15 minutes and then was told to go to the service office Once there was told there are no loaners unless I want to wait 40 minutes As I prepared to leave I found I was blocked in and had to wait to move other cars out Asked for manager and then was told, wait maybe we can get a loaner from honda After another wait finally got my loaner car and left When I arrived home I found a text on my second cell phone that arrived after I had already left for your dealership telling me you had no loaners I was told it was 2 hours of work After 5 hours I called to find out if it was ready, I was told by Mark “it was Ready” and he had texted me, again to the wrong phone this time my home phone When I arrived finished paperwork and was told they are bringing it around After waiting 10 minutes I asked where it was, niraj told me that it was being washed and was scheduled for a 3 pm pickup. At that point it was 3:40 After 20 more minutes and being forced to ask again, I was told they were bringing it around and would skip the interior wash Ten minutes later still no car, I asked for the manager and Niraj went and got the car himself He explained to me that when a car is scheduled for pickup they still need 30 minutes and that they were very backed up I explained that I was told the car was ready, I shouldn’t have to wait another 30 minutes, just tell me to come 30 minutes later! Finally left after being at your dealership for over an hour simply to pick up my car, no waiting area, no seating, just standing by the door, no one asked if they could help, just walked by even though they know I was waiting, obviously for a long period of time More

Thank you! I walked in not even knowing what I wanted and Daniel completely nailed it! I absolutely LOVE my new BMW 435i Grancoupe! Could NOT be happier with m I walked in not even knowing what I wanted and Daniel completely nailed it! I absolutely LOVE my new BMW 435i Grancoupe! Could NOT be happier with my purchase! Thank you, Daniel for all of your hard work in finding the perfect care for me! More

Outstanding - across the board! I live in Virginia and had never purchased a vehicle on the internet before. I knew what I wanted and BMW of Barrington had it. I also had a vehicle I live in Virginia and had never purchased a vehicle on the internet before. I knew what I wanted and BMW of Barrington had it. I also had a vehicle to trade in ... We were able to come to terms and I signed their purchase order. They shipped the car to me and picked up my trade. I had sent them detailed photos of the trade ... The whole process took longer than buying a car from a local dealer - about 20 days from start to finish (finish being when I received my check from them for my trade). There were a few hiccups in the process - but the way that they handled them was A+, five star, outstanding. The true test of a company/salesperson isn't how things are handled when all goes as expected - it is how they handle problems when they arise. And this company is the best! Anthony and his team of professionals (Agnes Greda, Ryan Durso, and Andy Shah) were wonderful to work with and I highly recommend them. More

Great place and car brands Again a great experience at this dealership I have purchased a ton of cars in my life this is a place I will be back !! Again a great experience at this dealership I have purchased a ton of cars in my life this is a place I will be back !! More

A+ Experience! I was very happy with Chris for the help when I ordered my brand new 2018 330! Chris was very helpful through the whole process and honestly, it was t I was very happy with Chris for the help when I ordered my brand new 2018 330! Chris was very helpful through the whole process and honestly, it was the best car buying/leasing experience I have ever had! Motor Werks beat another BMW dealership by $73/month on the same exact car w/all the same options! I was/am very happy! This is the second car I have purchased through Motor Werks and with the customer service I have received, I am a customer for life! :) More