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BMW of Barrington

Barrington, IL

4.9
1,439 Reviews
BMW of Barrington | From Digital to your Driveway Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. *At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 1,439 reviews

May 28, 2024

Eric Swanson is the absolute best person to deal with if your car needs service. More

by howfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Collura
May 29, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your recommendation of him for servicing needs. Driven by You.

May 22, 2024

Excellent service. In and out very quickly. Christian was accommodating, professional and very helpful going above and beyond. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
May 23, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Service and Service Advisor Christian Csavoy. We are glad we could address your service concern quickly and correctly. Driven by You.

May 13, 2024

I got reccomended to James Kirpanos at this dealer after trying really hard to purchase a X3 at a dealer in my area. Those dealers all tried to overcharge me and I for the first time refused to get taken ad More

by elliot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kirpanos
May 17, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your feedback on your purchase at BMW of Barington. We are pleased that your One and Only Sales Process "treated you fairly and with respect." Your recommendation is appreciated. Driven by You.

May 12, 2024

EASY TO WORK WITH. RYAN FREEMAN IS A GOOD SALESMAN. I AM ENJOYING MY NEW VEHICLE More

by ELB
Recommend Dealer
Yes
Employees Worked With
Ryan Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating on BMW of Barrington and Certified Client Advisor, Ryan Freeman. We appreciate your Business. Driven by You.

May 07, 2024

Easy to work with and very transparent. Would not hesitate to recommend them to anyone. More

by RBuongiorno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Durso, Fareed Niroumandpour
May 07, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of your purchase with BMW of Barrington and Certified Client Advisor, Fareed Niroumandpour. We appreciate the recommendation. Driven by You.

May 06, 2024

Just had my car in for an oil change. Customer service was excellent and they kept me updated as they worked on it. Waiting area is comfortable and they even ran it through the car wash More

by snap63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Oberding
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your experience with BMW of Barrington Service Department and Service Advisor, Robert Oberding. We are glad you enjoyed your stay in Auto Complex with onsite Starbucks. We are thrilled the weather cooperated to have your vehicle washed at Wash Werks, open daily to the Public. Driven by You.

May 04, 2024

Erik is the best and has been for the many years I’ve worked with him. He is always thorough and customer focused. More

by jepl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington and Service Advisor, Erik Swanson. We appreciate your loyalty and continued patronage over the years. Driven by You.

April 27, 2024

Josh Simpson was a pleasure to work with on the new 330xi lease. He had answers to questions and promptly dug up answers to those "new" questions. Prompt, professional and most importantly focused. Big th More

by j.melvinevans
Recommend Dealer
Yes
Employees Worked With
josh simpson
Apr 29, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your "thumbs up" rating of BMW of Barrington and Certified Client Advisor, Josh Simpson. We are glad our One and Only Sales Process was "prompt" and "professional." Driven by You.

April 26, 2024

Motor Werks BMW is amazing! The service department is abolutely the best. Christian Csavoy was wonderful to work with he genuinely works with you and wants to resolve all matter More

by Fastballfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The parts department goes out of there way to get you what you need. Thank you., Christian Csavoy
Apr 29, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Parts and Service Departments. We are glad your Service Advisor, Christian Csavoy was able to explain your needed repairs and was able to resolve your concerns. Driven by You.

April 25, 2024

Peter Jakob was a pleasure to work with. Knows what he's doing and know cars. Had my car ready to pick up when he said it would be ready. All paperwork was ready to go over and sign. Didn't More

by jps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your feedback on your purchase at BMW of Barrington and Certified Client Advisor, Peter Jakob. We appreciate your recognition of Peter's product knowledge and enthusiasm for BMW along with his detailed preparation of your paperwork and delivery. Driven by You.

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