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BMW of Barrington

Barrington, IL

4.9
1,444 Reviews
BMW of Barrington | From Digital to your Driveway Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. *At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 1,444 reviews

June 05, 2020

Out-of-State Vehicle Purchase Found my used X4 on AutoTrader and when I received it, it was exactly how Matt described! Great condition and a spectacular two-tone leather interior More

by Tom S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Shah, Matthew Wojtasik
Jun 08, 2020 -

BMW of Barrington responded

Congratulations on your X4! Thank you for choosing us to earn your business and sharing your feedback on the experience. We are thrilled Matt provided great customer service that made an out of state deal as easy as possible. Enjoy your X4. We look forward to working with you again in the future. Welcome to the Circle.

June 05, 2020

I seriously cannot thank Yesenia Cruz and BMW of Barrington enough! She made the process of buying a car during the pandemic so incredibly easy! If I had a question, she answered it immediately. S More

by Happy Customer!!
Recommend Dealer
Yes
Employees Worked With
Yesenia Cruz
Jun 05, 2020 -

BMW of Barrington responded

That is exactly what we want for our customers. We are thrilled you had that experience working with Yesenia and LOVE your BMW. Thank you for sharing your feedback with us. Enjoy many happy miles in your BMW. Welcome to the Circle.

May 28, 2020

2ND USER CAR PURCHASE IN A YEAR Yesnia did not sell me a car. She helped me buy one. Working with her at MW is more like getting a fitting for a wedding day tuxedo than just buying More

by LORENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spata, Mercedes used car mgr 5 Stars, Yesenia Cruz, Andy Shah, Michael Gargano, Victor Najjar
May 28, 2020 -

BMW of Barrington responded

Thank you for sharing your wonderful feedback with us. We are thrilled you have been happy working with Yesenia and the rest of our team. Our number 1 goal is to deliver great experiences with complete customer satisfaction. Team work is important for that to happen. Thank you for choosing us for your 2nd purchase with Yesenia and being a part of the Circle. Congratulation on this purchase.

May 27, 2020

Excellent service Yesenia and Chris are great. I came into BMW Barrington kind of knowing what I wanted. After deciding on a car, it got sold the night i made my decisi More

by amirhajjat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Cruz, Christopher Lima
May 27, 2020 -

BMW of Barrington responded

Thank you for sharing your feedback with us. We are thrilled you were happy with the experience working with Yesenia and Chris. More so, you got the vehicle you love! Our "One and Only" does remove the haggling over pricing that is popular in dealership. We put our best pricing upfront with transparency. Thank you for choosing us to earn your business. Congratulations on the perfect vehicle for you. Enjoy and Welcome to the Circle.

May 20, 2020

100% Recommend Agnes I go through cars quickly, which means I come in to contact with a lot of car sales professionals. I recently started looking for a car for my wife an More

by G&AA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Greda
May 21, 2020 -

BMW of Barrington responded

Thank you for sharing your wonderful feedback on your experience working with Agnes. We are thrilled she exceeded your expectations and delivered a 5 star experience for you. Thank you for choosing us to earn your business. Congratulations on the purchase for your wife. We look forward to working with you again. Welcome to the Circle.

May 20, 2020

Great experience! Agnes was the reason. I had many many questions and am sure I drove Agnes crazy. She never minded and answered all my questions without fail. I was impressed by her knowled More

by kmclean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Greda
May 21, 2020 -

BMW of Barrington responded

Thank you for taking the time to share your feedback with us. Agnes loves what she does and assisting her customers is a passion. You would never drive her crazy. We are thrilled you were happy with the buying experience working with Agnes. Congratulations on your purchase! Welcome to the Circle.

May 19, 2020

Once again fantastic experience w Agnes and the team at Motorwerks. Had an issue w a new build and they went above and beyond to make sure I was a satisfied customer. Couldn’t ask for a better group to do More

by JaredM
Recommend Dealer
Yes
Employees Worked With
Agnes Greda, Chris Roehm
May 19, 2020 -

BMW of Barrington responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with the experience working with Agnes and Chris Lima on your new build BMW. Thank you for choosing us to earn your business. Welcome to the Circle.

May 18, 2020

BMW of Barrington values your time and makes the buying process enjoyable. Agnes is the best, and took care of me even when I went with a competitor the first time we met. She’s made a lasting impression, More

by Mike
Recommend Dealer
Yes
Employees Worked With
Christopher Lima, Agnes Greda
May 19, 2020 -

BMW of Barrington responded

We are thrilled you choose to return to us for the opportunity to earn your business. Thank you for sharing your feedback with us. Our BMW team strive to provided great experiences with great customer service. Agnes love what she does and working with her customers. It shows in the customer relationship that have been created by her dedication. Enjoy your new vehicle. Welcome to the Circle.

May 14, 2020

The sales team at BMW of Barrington are outstanding! The sales team including our sales rep Mark, the sales manager Mike and the GM Chris are outstanding to work with. The process is easy and they are v More

by Stacy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lima, Andy Shah, Michael Gargano, Mark Ostrowski
May 15, 2020 -

BMW of Barrington responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with the car buying experience working with Mike, Mark, Chris and Andy. Our team is customer focused and strive to exceed our customer's expectations. Bring the excitement back into buying that vehicle you love. Welcome to the Circle.

May 13, 2020

Awesome Customer Service and quick responses I had a great experience buying my M5 here. I live in California so I was a little worried about not being able to see the car before I purchased it. More

by brconrad11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Shah, Mark Ostrowski
May 14, 2020 -

BMW of Barrington responded

Thank you for sharing your wonderful feedback with us. We are thrilled you were happy working with Mark and Andy on the purchasing of your M5. Thank you for choosing us to earn your business. We look forward to working with you in the future. Welcome to the Circle.

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