BMW of Barrington

Yesenia is just the BEST! She had so much patience with me, was very attentive and knowledgeable about all the BMW products. She was always very well prepared, organized and responsive. She is a great as me, was very attentive and knowledgeable about all the BMW products. She was always very well prepared, organized and responsive. She is a great asset to the dealership and made me feel special. The red bow on the car was a extra nice touch. Victor was great to talk to as well. As a Fields customer for over 15 years Motorwerks has won me over. A+ More

Othello was the best. He was responsive, attentive and if he didn't know the answer, he wasn't afraid to ask. He even contacted me on Christmas to confirm our upcoming appointment and to see if I needed any he didn't know the answer, he wasn't afraid to ask. He even contacted me on Christmas to confirm our upcoming appointment and to see if I needed anything. I could not have asked for better service. More

Just outstanding service! We came for the service on our BMW M4 and while talking with Dana and Angel we decided to upgrade our car! The crew is amazing, super friendly and helpful and we ended up driving X BMW M4 and while talking with Dana and Angel we decided to upgrade our car! The crew is amazing, super friendly and helpful and we ended up driving X5 competition. Angel follows up, sent presents for our kids for Christmas, the bmw manager was great as well. We are definitely long time customers and would recommend to anyone Dana and Angel. Thank you guys and Happy Holidays!! More

The nicest place i ever bought a car. They know how to take care of customer. Agnes went above and beyond to get the best deal for us. She explained everything very clear and took care of every detail. Sh take care of customer. Agnes went above and beyond to get the best deal for us. She explained everything very clear and took care of every detail. She is very patient and not pushy. Highly recommended. More

An amazing experience from beginning to end. Yesenia was helpful and went above and beyond from the build to delivery. Will refer my friends and family. helpful and went above and beyond from the build to delivery. Will refer my friends and family. More

Very professional dealership that takes customers serious. Friendly and technical staff that understand how to treat clientele that want a premium experience. Agnes and Terry were great to work with serious. Friendly and technical staff that understand how to treat clientele that want a premium experience. Agnes and Terry were great to work with and fully understood what I was looking for. More

Agnes was fantastic! Best experience I’ve ever had buying a car! Not pushy but also made the experience quick and helped me get what I truly wanted! a car! Not pushy but also made the experience quick and helped me get what I truly wanted! More

Angel Rivera - an outstsnding Client Advisor. Another Angel Rivera - an outstsnding Client Advisor. Another exceptional purchase experience that has again exceeded my expectations from Angel Rivera a Angel Rivera - an outstsnding Client Advisor. Another exceptional purchase experience that has again exceeded my expectations from Angel Rivera and the Motor Werks Auto Group. Their innovative "One & Only" model served as the foundation for a highly competitive value and seamless purchase process. The transparency of this model ensured all aspects of the purchase were upfront and laid out clearly. My purchase resulted in a trade-in that came into their inventory on Friday, although the vehicle was still in service and being prepared, Angel was able to accommodate my inquiry and two days later a test drive that resulted in a final purchase shortly after it was traded-in. Angel served as the primary throughout the purchasing process. Their commitment to the delivery conditions of the vehicle far exceeded my expectations and again reassured me the high quality standards of their preowned inventory. This specific vehicle was a well maintained 2012 Mini Cooper "John Cooper Works" hardtop (a limited niche find as these models are highly customizable) by a car enthusiast in the color combination, factory options, performance upgrades, and historical maintenance records I was searching for. As a matter of fact, there was nothing like this specific model in this combo nationwide. As a tenured customer of Motor Werks, I continue to return for the wide variety of makes and models and high quality pre-owned inventory (a kudos to keeping their standards high in which vehicles they decide to sell). Their vehicle service and customer amenities are outstanding and mirrors their excellence to an exceptional customer experience. Angel's high service commitment to a high quality purchase experience was exemplified from the initial inquiry to post sale stages as I continued to work with him on gathering additional information on the vehicle and test driving other models in their inventory. In summary, Angel and the Motors Werks Auto Group continues to excel in offering an outstanding customer experience surpassing many others that are local, regional, or nationwide. Angel will serve as my primary advisor on my next acquisition. I look forward to working with him during that journey. - EMC More

Yesenia was super profession and very friendly. She was courteous and extremely helpful to make sure we were getting what we were looking for, not what they had to sell. She helped us find exactly the r courteous and extremely helpful to make sure we were getting what we were looking for, not what they had to sell. She helped us find exactly the right car. I would recommend her to anyone. More

I recently purchased a car over the Thanksgiving holiday and I couldn't be more pleased with the attention and service I received from Yesenia and Terry. I did a decent amount of shopping around and found t and I couldn't be more pleased with the attention and service I received from Yesenia and Terry. I did a decent amount of shopping around and found that Terry and Yesenia were the best to work with. So much so that I went 900 miles out of my way to buy from them (no joke). They both went to extra lengths to make this process for me and my wife as easy and smooth as possible. They kept in touch with me every single step of the way. Any concerns I had with paperwork, my trade, overall timing, and delivery were handled exactly as promised. There wasn't a single moment where I felt like my time was being wasted. Everything from the cleanliness of the dealership to the personal safety protocols they had in place for our current pandemic was on point. This was the best buying experience I have ever had. Thank you. More