BMW of Barrington

Great dealership, abundance of new and used bmws. Salesman George delivered what I asked for and couldnt be any more pleased with my new purchase. Salesman George delivered what I asked for and couldnt be any more pleased with my new purchase. More

Purchased a BMWX2 exactly 12 months ago and what a huge disappointment. I drove a Mercedes Benz for 10 years and wish I had it back. Agnes assured me this car was going to be amazing. I've had nothing b disappointment. I drove a Mercedes Benz for 10 years and wish I had it back. Agnes assured me this car was going to be amazing. I've had nothing but issues. Electrical issues, constant alerts for things needed service, or malfunctions. Not even a year into owning the car and I have to replace the brakes. I had the alignment done on this car twice already and it still veers to the right. The electronics on this car have a mind of their own. Apple Car Play which I thought was a nice feature constantly did it's own thing and per Agnes's suggestion I disabled it, now my phone doesn't sync properly. When I expressed my concerns to Agnes it took 2 weeks of following up. When she finally called me back she was direct and accusatory to say the very least. All she cares about is making the sale. I have dealt with her manager and now the service manager who told me the car needs a software update. Service has had my car in the past and never was it mentioned that I needed a software update. When asked why, Mark in service said BMW doesn't like to do software updates as other problems may arise. I made arrangements with Mark in service to have them pick up my car and provide me with loaner vehicle for this morning between 7-9 am. I am writing this review at 10 am and no loaner vehicle and no response after several text messages sent to BMW service and sales manager. More

I've bought a lot of cars and my experience with Angel Rivera and Barrington sets the bar. Buying a car from 2000 miles away is a scary endeavor but I was fortunate to work with Angel on this transaction. Rivera and Barrington sets the bar. Buying a car from 2000 miles away is a scary endeavor but I was fortunate to work with Angel on this transaction. Attentive, responsive, honest...he is a consummate professional. The negotiation process what easy, transparent and stress free...and their follow through top notch. I would highly recommend Angel and the Barrington team to anyone that wants a first class experience. More

Angel is ver professional and friendly at the same time. He is taking great car of me and my new car. I definitely go back to him. He is taking great car of me and my new car. I definitely go back to him. More

I could not be more pleased with Victor, I’ve been servicing my cars with him for a few years now. Yes BMW services are expensive but you have the piece of mind that even if they don’t get it right th servicing my cars with him for a few years now. Yes BMW services are expensive but you have the piece of mind that even if they don’t get it right the first time they will fix it. Victor is an excellent advocate for the customer experience and an ambassador for the Motorwerks brand and BMW. More

Was a pleasure to work with Othello in my car BMW330XI he answer all questions, work with us all our requests. Very happy also great in more than one language.HIGHLY RECOMMENDED answer all questions, work with us all our requests. Very happy also great in more than one language.HIGHLY RECOMMENDED More

Angel helped us with our new purchase. Not only was he personable he was very knowledgeable, helpful and patient with all our questions. We definitely recommend Motorwerks make sure you seek out Angel. personable he was very knowledgeable, helpful and patient with all our questions. We definitely recommend Motorwerks make sure you seek out Angel. More

We recently purchased a BMW X1 from Agnes. She was a very informative and detail-oriented sales person. She patiently explained the features of various models, put us in different models to test drive, and m informative and detail-oriented sales person. She patiently explained the features of various models, put us in different models to test drive, and maintained great communication throughout the ordering and delivery process. And she did her best to offer us the best price possible on our choice. She understands that sales is about customer service, and practices that principle everyday. If you are in the market for a BMW in the Chicago area, Agnes should be your first and last stop. More

It was a pleasure working with Yesenia. We appreciated her knowledge of the X5 and her patience with us and all our questions and concerns. She was delightful and professional and we felt very comfortabl her knowledge of the X5 and her patience with us and all our questions and concerns. She was delightful and professional and we felt very comfortable working with her. More

Friendly smiles all around from the moment we walked in. Our advisor was Agnes Greda, she had already prepped the cars I wanted to test drive and was ready to answer all my questions when I got back. She ma Our advisor was Agnes Greda, she had already prepped the cars I wanted to test drive and was ready to answer all my questions when I got back. She made paperwork a breeze, and after dealing with other dealerships who were a hot mess, it was a pleasure to do business with her. I can’t thank her enough, for not only making things easier, but fun, how it should be. More