Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Barrington

Barrington, IL

Overview
Employees
Reviews
Vehicles
4.9
1,439 Reviews
BMW of Barrington | From Digital to your Driveway Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. *At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
Contact Dealership
View Awards

1475 Barrington Rd

Barrington, IL

60010

Directions

By Type

Showing 1,439 reviews

November 13, 2024

Eric at BMW was great. He kept me updated while my car was being serviced. Was in and out quickly. More

by MP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

BMW of Barrington responded

Thanks for the five-star review! We're pleased that Eric communicated thoroughly and got your vehicle serviced quickly. We look forward to working with you again soon!

November 10, 2024

Recently purchased a car from Peter Jakob at BMW of Barrington. Setting up a time to come in I warned Peter that he was either going to hate me or impress me by the end of the day. I fully expected the More

by rossallen86
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

BMW of Barrington responded

We're thrilled to hear how Peter went above and beyond to make your car-buying journey a memorable one at BMW of Barrington! Your satisfaction means the world to us, and it’s fantastic knowing Peter exceeded your expectations and is still here to support you post-purchase. If you know anyone else looking for a great BMW experience, we’d be honored if you shared your story with them and recommended Peter. Enjoy every mile in your new BMW! 🚘💙 #BMWFamily

November 04, 2024

Trustworthy and reliable people. No pressure, knowledgeable, Understanding, Integrity, Honesty. Peter and team will always have our business. More

by Taxman1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

BMW of Barrington responded

Thank you so much for the kind words and for putting your trust in Peter and the team here at Motor Werks! 😊 We’re thrilled to hear that our commitment to honesty, integrity, and providing a no-pressure experience made a difference for you. It’s customers like you that make our work so rewarding! If you know anyone else who could benefit from a reliable and trustworthy experience, please feel free to refer them our way. We’d love to help! 🚗🔧 #MotorWerksFamily #CustomerAppreciation

October 31, 2024

Peter was super processional,quick and helpful! All my wishes were taken into account .He got under control the whole process .I am very happy with my new car and will definitely ask Peter to help m More

by Karyna Hulaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

BMW of Barrington responded

🌟 Thank you so much for your kind words! We're thrilled to hear that Peter provided you with such a great experience and that you’re happy with your new car! 🚗 If you know anyone looking for a vehicle, we would greatly appreciate your referrals. Your recommendation means the world to us! Looking forward to helping you with your next car! 🎉

October 22, 2024

We had an excellent experience with Mr. Timothy Maloney. We are grateful to him for his outstanding services at the BMW Barrington. Mr. Maloney explained to us all the detailed information More

by ihorkhudo027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

BMW of Barrington responded

Thank you for sharing your positive experience with Mr. Maloney and the BMW of Barrington team! We're thrilled to hear you enjoyed exceptional service and are delighted with your new BMW. If you know anyone else who would appreciate the same high level of care, please don't hesitate to send them our way. Referrals from valued customers like you mean the world to us. Thank you again, and enjoy every mile in your new car!

October 21, 2024

Highly recommended visiting Tim! Very professional, polite and knowledgeable. Made the purchase process very easy and quick! Thank you again will definitely be back More

by Jeremyquade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

BMW of Barrington responded

Thank you so much for your kind words and for choosing Motor Werks! We're thrilled to hear Tim made your experience smooth and enjoyable. Your recommendation means the world to us! If you know anyone looking for a similar experience, feel free to send them our way. We’d love to help them too. Looking forward to seeing you again!

October 19, 2024

Erik Swanson was excellent, he is very friendly and knows his job very well, they checked my car and did everything perfectly, he explained everything very well. I’m very grateful to Erik Swanson. I’m so hap More

by Talant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

BMW of Barrington responded

Thank you so much for the 5-star review and kind words about Erik! We're thrilled to hear that you had such a positive experience and that everything went smoothly. If you know anyone else who would appreciate the same excellent service, we’d love to help them too. Your referrals mean the world to us! Thanks again for choosing Motor Werks, and we look forward to serving you in the future!

October 13, 2024

For the past 10 years, when I bring my car in for service I always schedule with Erik Swanson. Erik is extremely helpful, responsive, and friendly. He is also very helpful as to what services need to be com More

by CAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

BMW of Barrington responded

Thank you so much for your kind words! We're thrilled to hear that Erik Swanson has consistently provided you with exceptional service over the past decade. Our team strives to ensure every customer has a great experience, and it's wonderful to know that Erik's helpfulness and responsiveness have made such a positive impact on your visits. If you know anyone in need of automotive service or a new vehicle, we would greatly appreciate your referrals! We look forward to continuing to serve you at BMW of Barrington for many more years to come. Safe travels!

October 11, 2024

Best of the best in and out with Sharon Lee and Eric Phillips. Great salesperson and great service advisor. Highly recommended. More

by jasonchooi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon lee
Report | Print
Oct 11, 2024 -

BMW of Barrington responded

Thank you for the fantastic review! We're thrilled to hear that Sharon Lee and Eric Phillips made your experience smooth and exceptional. Your recommendation means the world to us! If you know anyone looking for the same top-notch service, we’d love to help. Referrals are the highest compliment we can receive. Thanks again for choosing Motor Werks!

October 04, 2024

Erik Swanson is our service person for more then 10 years, I think, always been great experience, great job keeping our cars in good shape. Thank you Erik! More

by mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your continued experience in BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your kind words and continued patronage with us. Driven by You.

1
2
3
...
144