BMW of Barrington

Motor Werks First Class Experiennce The Motor Werks staff people made us feel welcome from the first call and step in the showroom. Friendly, professional and not condescending my wife The Motor Werks staff people made us feel welcome from the first call and step in the showroom. Friendly, professional and not condescending my wife and I felt treated as friends or family. I found a car on line, and wanted to see it first hand. I was greeted by the managers and immediately felt comfortable. We were introduced to Sharon Lee by Managers Andy Shah and GM Chris Lima. First class experience Fromm start to finish. Sharon was fun, very personal and knowledgable and fully informed on all our questions and customer care. You just don't see that style of sales persons any more. The car was super clean 550 BMW pre-driven X drive and both Sharon and Andy fully explained all we needed to know. I highly recommend the Motor Werks Family if your seeking to purchase a vehicle and service after the sale is important to you. The finance man Ryan Durso helped us select service items that will protect us and help during ownership and answered all our questions. The BMW Genius help teach me the basics of the cars electronic features and called me for follow up appointments good thing because I forgot half of the things he told me. Our entire experience beginning at the test drive to the day we came in for final papers and drive the car home was rated 10 our of 10. We look forward to free car washes and top shelf service at the Barrington Moter Werks facility. Thanks Andy, Chris and especially Sharon for the personal professional way you made my wife and I feel so special and comfortable during our time there and your follow up calls and service. Dan HERZOG BARTLETT Illinois More

Amazing staff and service I love Motor Werks it's a great company. The staff are very friendly and accommodating. We have been buying cars from there for years. I love Motor Werks it's a great company. The staff are very friendly and accommodating. We have been buying cars from there for years. More

Professional. Promt. Personable I drove in from Michigan to purchase my first BMW. Dealt with Kash Mirza the whole way. I found the car online at Noon on Monday, Contacted the deal I drove in from Michigan to purchase my first BMW. Dealt with Kash Mirza the whole way. I found the car online at Noon on Monday, Contacted the dealership and Kash was on point immediately. He stayed Late Monday to answer my questions, by Tuesday Morning we had a deal. I drove away with my car Tuesday evening. The process could not have been better. GREAT service, GREAT price. I will recommend this team to everyone.. More

Agnes Kozielec I must admit that I am not an enthusiastic car shopper and Agnes made my experience flawless. Her knowledge, transparency and patience made my entire I must admit that I am not an enthusiastic car shopper and Agnes made my experience flawless. Her knowledge, transparency and patience made my entire process a pleasure. This was my first BMW purchase so she gave me a very patient, detailed tutorial of the vehicle. Very thorough, timely follow up and highly professional. More

Top Notch Our experience with Motor Werks BMW, and Harry Gianos & Chris Lima specifically, was absolutely top notch. This was our first BMW purchase (X3) and I Our experience with Motor Werks BMW, and Harry Gianos & Chris Lima specifically, was absolutely top notch. This was our first BMW purchase (X3) and I'm certain my wife and I will be back for years to come as our family grows. Each time we arrived at the the dealership we were greeted by the entire staff and felt comfortable right away. Harry was a pleasure to work with and had an outstanding knowledge of BMW. The Motor Werks team also had great follow-up to remind me to schedule the Encore tutorial, which was a great way to learn about all the technology features of the X3. The dealership is undergoing a massive facelift and will be incredible once finished. Hats off and major thank you to the Motor Werks team! More

Agnes Kozielec AMAZING EXPERIENCE. We purchased two BMW's and the process was flawless thanks to Agnes. I have never met a person in her industry where relationshi AMAZING EXPERIENCE. We purchased two BMW's and the process was flawless thanks to Agnes. I have never met a person in her industry where relationship came first and transaction came second. Follow-up was exceptional and dedication to her craft is sensational. If you are looking to purchase a car of any type at Barrington Motor Werks give Agnes a call. She will make your day. More

Couldn't have went better for my first BMW "I'm an easy guy to work with if I get what I want" - everyone that is purchasing a vehicle, ever. I did a lot of research before settling on the v "I'm an easy guy to work with if I get what I want" - everyone that is purchasing a vehicle, ever. I did a lot of research before settling on the vehicle I wanted to test drive. I also did a lot of research on pricing and financing offers from BMW. After I knew what I wanted, I reached out to Motor Werks via their website chat feature where I first communicated with Anna. I told her what I wanted, how I wanted to be contacted, and my price targets for vehicles. That was my first point of contact and was a success. Driving in to Motor Werks of Barrington BMW was a bit overwhelming at first. The massive facility, essentially an auto mall, was plenty full of vehicles. It was definitely intimidating at first appearance. We walked in to a staff full of honest smiles. No one asked, "how can we help you?", but "can we get you a water or a coffee?" It seemed as if everyone knew when to approach and when to back off. For us, it was our ideal ambiance for a dealer. Perhaps we won them all over by bringing in our 7 month old baby, but I think I was the charmer of the day. Who knows. Al Stoll, our sales representative, could see that we wanted to cut right to the chase and grabbed the keys to the two vehicles we wanted to test drive. We took time to fit our baby seat in the vehicle behind both seats on both vehicles. My wife and I wanted to see if the LATCH system on the BMW was easier or the same to use as on our Audi. All the while Al was giving us REAL information about the vehicles and answering all of our questions. If you've ever been fed BS you'll understand why this was very much a good thing. And then came wheel and deal time. No games, no gimmicks here. Lou Floros was a straight shooter and if he could make it happen, he would make it happen. And he did. I gave some realistic targets after doing my research on security deposits, money factors, and checking out edmunds for setting price targets. A little back and forth is never any harm, after all, this is something I'm going to be living and paying for the next few years. We agreed on a price and financing terms and that was that. Then came Ryan Durso the finance man. He'll move as fast as you want to move, and I wanted to move fast. He'll answer ALL questions thoroughly and properly. He answered my contract questions regarding multiple security deposits and even followed up via e-mail about a license plate question I had. One thing I very much appreciated was scanning all of my docs and sending me an e-mail PDF which he was able to do while we sat in the office. We were worried about their e-mail size attachment limit but it ended up not playing a factor. The car was detailed and ready to go. Dan the BMW Genius sat with me for as long as I wanted to help me learn about the technology available in the vehicle. If I didn't want to hear about a specific thing he just skipped it. I will say, he really knew his stuff. Very knowledgeable and navigated quickly through menus all while giving me the layman's explanation of things. Will I be looking for my next BMW at BMW Motor Werks of Barrington? Absolutely. Perhaps when the daughter is 4 years old I can get myself an M and Lou will still be around to hear my crazy wishful thinking numbers. Thanks to all the staff who assisted us throughout the whole process, in order of appearance, Anna Kail, Al Stoll, Lou Floros, Ryan Durso, and Dan. And definitely a huge thanks to the rest of the friendly staff who asked us about our baby, who made sure we were hydrated and caffeinated, and most of all comfortable. More

New Car Purchase My salesman, Kash Mirza, was extremely helpful and knowledgeable with my first BMW purchase. He went above and beyond to make it an easy experience. My salesman, Kash Mirza, was extremely helpful and knowledgeable with my first BMW purchase. He went above and beyond to make it an easy experience. I would recommend this dealership every time. Thank you! More

First time BMW My salesman Harry and Mr. Floros were very helpful with my desicion. First time owning a bmw and I love it. They went way beyond to help. I would reco My salesman Harry and Mr. Floros were very helpful with my desicion. First time owning a bmw and I love it. They went way beyond to help. I would recommend this dealership every time. Thank you More

Personal touch, professional, attentive. From the moment we walked in we were made to feel important. Chris, Dan Parks, and Agnes went above and beyond to ensure that we had a first class exp From the moment we walked in we were made to feel important. Chris, Dan Parks, and Agnes went above and beyond to ensure that we had a first class experience. Agnes was amazing. She was so engaged and took the time to get to know us as people. She was not pushy or over the top, but rather provided adequate information and encouraged questions. She truly enjoys her job and made the experience one of the best that we have had. Dan Parks was fantastic as well. He took the time to educate us on the car, shared his insight and was so patient. What a great individual. What an outstanding leader in Chris. Like Agnes, he took the time to get to know us and made the experience light, fun and playful. You have a great team Motorwerks. More