BMW of Barrington

Great experience Chris our salesman was very knowledgeable and informative. Ryan in finance informed me of extended coverage plans that were right for me with my vehic Chris our salesman was very knowledgeable and informative. Ryan in finance informed me of extended coverage plans that were right for me with my vehicle. Great experience overall. More

Excellent buying experience We recently bought our 4th new vehicle from Motor Werks since 2010 and again received the professional and utterly no pressure and no nonsense sales e We recently bought our 4th new vehicle from Motor Werks since 2010 and again received the professional and utterly no pressure and no nonsense sales experience that keeps us coming back. Everyone we dealt with was extremely knowledgeable and helpful, from the initial test drive, demonstrating the features and answering our questions, helping us select a vehicle equipped with the options that met our needs, and negotiating a great deal. Can't say enough good things about Al, Mike, and Aldijana - They are pros who represent Motor Werks and the BMW brand very, very well. More

My first BMW! My experience at BMW Barrington was pretty great! The Sales Team were very responsive and professional. I was able to submit my credit application on My experience at BMW Barrington was pretty great! The Sales Team were very responsive and professional. I was able to submit my credit application online ahead of time and they were able to prepare some of the paper work ahead of time. The car was detailed and ready to go when I arrived. The BMW Genuis, Leo was very hepful in going over the vehicles technology and basics. Overall, it was an excellent experience! Thank you BMW in Barrington for your excellent customer service! More

Great customer experience This was a great customer experience from the time I walked in the door till the time I finished the purchase 2 hours after closing and Bruce, Mike an This was a great customer experience from the time I walked in the door till the time I finished the purchase 2 hours after closing and Bruce, Mike and Chris waited for me to finish the paperwork to purchase my car. This is great customer service to know the management waited for me and to make sure that I was happy. This is what a great customer experience should be like. More

Pleasant experience Motor Werks BMW made my car trade in and buying a new one easy going and a pleasant experience for me. It was such a hassle free environment to tr Motor Werks BMW made my car trade in and buying a new one easy going and a pleasant experience for me. It was such a hassle free environment to trade in and buy the new one Thanks More

Customer service Kyle does a great job. He's personable, knowledgeable, and made himself available to us even on his day off. Motorwerks excels at the lost art of cust Kyle does a great job. He's personable, knowledgeable, and made himself available to us even on his day off. Motorwerks excels at the lost art of customer service. More

Wonderful experience. This is the first time I ordered a car with all the options I wanted. Sahil and Mike made this a wonderful pain free experience. They kept me informed This is the first time I ordered a car with all the options I wanted. Sahil and Mike made this a wonderful pain free experience. They kept me informed through out the entire process. I will definitely come back once my lease runs out for new car again. More

Professional, fast and courteous I wanted to let you know that I had an incredible buying experience with you and the Motorwerks team. The professionalism, care and basically no sal I wanted to let you know that I had an incredible buying experience with you and the Motorwerks team. The professionalism, care and basically no sales pressure was definitely noticed and appreciated. I have had my BMW X5 for only a few days and can only say good things about driving it, parking it, and basically admiring it in my garage. The quality in craftsmanship is awesome. And the driving experience is even better. I'm very happy with everything about it! Once again, thank you for making everything run smoothly and pretty much pain free! Keep up the good work and we'll see you soon as I plan to stop by just to say hello! More

Wonderful experience I recently purchased a BMW X3 from Motor Werks. The experience was definitely superior to what I've experienced in the past. The sales team was friend I recently purchased a BMW X3 from Motor Werks. The experience was definitely superior to what I've experienced in the past. The sales team was friendly, knowledgeable and low pressure from the moment I walked in the door to the moment I signed the last form in the finance office. Specifically; Maria Simental and Ryan Durso were great to work with and are both great assets to the team. The only constructive feedback I have would be in regards to Ryan's office. I strongly feel it needs updating. The dealership is clean, unimposing and welcoming. It's great to have that flow throughout; however, I wish Ryan's office had some kind of privacy shade as the idea of my financial information being visible to a passerby is disconcerting. Additionally, the technologies in use there definitely need updating. Swiveling a monitor around to display possible benefits and features? This isn't 2005. Get the guy a wall mounted TV or projector! Also... that printer was from about 1982. I felt as if I'd descended from a modern utopia into a Kafkaesque abyss of technical regression and bureaucracy. This in no way reflects on Ryan who was an amazingly helpful person with a vast amount of knowledge. More

They made it easy Super smooth buying experience thanks to Harry Gianos! He arranged for the car we were interest in to be brought to us in the city so that we could te Super smooth buying experience thanks to Harry Gianos! He arranged for the car we were interest in to be brought to us in the city so that we could test it out wirh our garage space and get some city driving in. It was absolutely worth leaving the city to get our new car from MotorWorks when it's a good deal and great customer service! More